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StrawberryNet Reviews - 1,468 Review - 9.0/10

Nov 30, 2024
Strawberrynet is the world's leading beauty online store, with over 33,000 products from 800 brands. Discover the best deals on the most diverse range of beauty, wellness, and lifestyle products at one-go with free shipping anywhere in the world.
Circle of Excellence - StrawberryNet

2007
Platinum

Circle of
Excellence

2 years

StrawberryNet Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.9 /10
Product Selection8.6 /10
Ease of Finding8.6 /10
Checkout Satisfaction8.8 /10
Product Met Expectations9.2 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

69%67%

Neutral

24%27%

Negative

7%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.8 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for StrawberryNet

Showing 621 - 640 of 1,468

Linda

Site Experience Feedback

Jun 28, 2024

Great site, I’ve been purchasing from this website for over 15 years. Service is excellent, good discounts and sales

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Online Shopper

Site Experience Feedback

Jun 28, 2024

Good customer service, slow processing time.

ruthi

Site Experience Feedback

Jun 28, 2024

קניה נוחה, משלוח מגיע בזמן, מחירים נוחים קונה כבר שנים, מרוצה מהמחירים ומהמשלוח

Online Shopper

Site Experience Feedback

Jun 22, 2024

I regularly have the problem of the website not processing the sale unless I have cleared the cash in my computer and rebooted Chrome. This is the only product where I seem to have to do this. It is very irritating and time-consuming


Post-Delivery Feedback

Jun 28, 2024

As I have told you before there are many times I try to buy when I have to clear the cache before it is possible. This doesn't happen with any other online sites

Online Shopper

Site Experience Feedback

Jun 27, 2024

Everything was satisfactory

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Online Shopper

Site Experience Feedback

Jun 26, 2024

Great experience

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Codfish

Site Experience Feedback

Jun 26, 2024

Website is easy to use. Have products I like. However, reviews on products are relatively few.

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Madame B

Site Experience Feedback

Jun 04, 2024

It was hard to check out. I had to try several times.


Post-Delivery Feedback

Jun 26, 2024

The lipstick I purchased was to be a limited edition with red and gold cap. On your website and Sisley and it came with classic black and gold

אתיה

Site Experience Feedback

Jun 26, 2024

מניחה שמטעמי זהירות בדקתם את פרטי האישיים במשך שלושה ימים, בהם לא יכולתי לסיים את הקנייה.

Gomez

Site Experience Feedback

Jun 17, 2024

I am not happy this time because the discount when I first submit my order, my discount was around $36 but I went to the check out my discount changed and was less. How come? I thought it would cost me $132.00 and it became $149.60.

Sandy

Post-Delivery Feedback

Jun 25, 2024

Very Satisfactory.....excellent on line shopping.

Maria Therase

Site Experience Feedback

Jun 25, 2024

Great website had exactly what I wanted.

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Bars

Site Experience Feedback

Jun 03, 2024

Good


Post-Delivery Feedback

Jun 25, 2024

Good service. On time

Terence

Site Experience Feedback

Jun 25, 2024

All is good. It’s smmoth

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Online Shopper

Site Experience Feedback

Jun 25, 2024

Too few items show per page Address function at checkout was not working properly. It kept saying my address was not complete but it was.

KP

Site Experience Feedback

Jun 24, 2024

Good and easy to use. Nice to apply a dis punt too. Just wish delivery was quicker. Overall am pleased and will use again

Tulip

Post-Delivery Feedback

Jun 24, 2024

Adequate information about the product and on-time delivery.

Jo

Site Experience Feedback

Jun 24, 2024

Never ordered form this site before but now will order again. The item was shaper than other retailers.

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Maria

Site Experience Feedback

Jun 04, 2024

I thought I was going to get a special price for the night cream of 20% off however this did not work.


Post-Delivery Feedback

Jun 24, 2024

I was thrilled with my purchase which arrived in a timely manner. I have discussed my purchase with my relatives and friends. I can vouch for Strawberrynet and its professional service.

Online Shopper

Site Experience Feedback

Jun 18, 2024

Only one discount is given. Why can't offer dual discount including both 618 and Berriestues. More attractive price discount


Post-Delivery Feedback

Jun 23, 2024

Helpful and efficient response.