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StrawberryNet Reviews - 1,468 Review - 9.0/10

Nov 30, 2024
Strawberrynet is the world's leading beauty online store, with over 33,000 products from 800 brands. Discover the best deals on the most diverse range of beauty, wellness, and lifestyle products at one-go with free shipping anywhere in the world.
Circle of Excellence - StrawberryNet

2007
Platinum

Circle of
Excellence

2 years

StrawberryNet Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.9 /10
Product Selection8.6 /10
Ease of Finding8.6 /10
Checkout Satisfaction8.8 /10
Product Met Expectations9.2 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

69%67%

Neutral

24%27%

Negative

7%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.8 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for StrawberryNet

Showing 641 - 660 of 1,468

Dee

Site Experience Feedback

Jun 23, 2024

No complaints on any of the experience website clear and very easy to use

Carmen

Site Experience Feedback

Jun 23, 2024

Easy to search for product that I like. Pop up of most popular item.

Zoya

Site Experience Feedback

Jun 23, 2024

Big variety of products and good brands. Free shipping.

SJ

Site Experience Feedback

Jun 23, 2024

Okay

Hi

Site Experience Feedback

Jun 23, 2024

Fine. No issue.

Whatthehellel

Site Experience Feedback

Jun 22, 2024

Very smooth, but prices seem higher. Likely due to high dollar exchange rate.

Sandy

Site Experience Feedback

Jun 22, 2024

Great Website with everything I need X

Online Shopper

Site Experience Feedback

Jun 21, 2024

It's very easy to access and find the products

cmy

Site Experience Feedback

Jun 14, 2024

Slava

Post-Delivery Feedback

Jun 21, 2024

amazing support! great product! fast delivery!

Online Shopper

Site Experience Feedback

Jun 20, 2024

All ok

ArgoLia

Post-Delivery Feedback

Jun 20, 2024

please up date delivery order , so more easy to tracking the goods

puddytat

Site Experience Feedback

Jun 19, 2024

Customer service is appalling. Too many technical issues and customer service agent was not helpful. You need to do better here.

Dee

Site Experience Feedback

May 21, 2024

Great


Post-Delivery Feedback

Jun 19, 2024

I saw coupons online which made me orfer more product. When I checked out no coupon. I contacted customer service, they had no knowledge of them and wanted a screen shot. KIt was the last day of the coupon. So no screenshot.

Kathy

Site Experience Feedback

Jun 19, 2024

Selection is good, price sometimes high.

Aman

Site Experience Feedback

Jun 18, 2024

I have the savings and product range, ease of purchase, I would like Google pay as that would make it even easier

Happy

Site Experience Feedback

Jun 18, 2024

Price. I find prices high and the discounts for repeated customers not attractive enough to reorder so `I have to go to retail to buy.

Mary

Site Experience Feedback

Jun 17, 2024

Easy. Good prices

Linda

Site Experience Feedback

May 21, 2024

overall I'm satisfied with the interaction


Post-Delivery Feedback

Jun 17, 2024

The overall experience was positive and products where what i wanted

Marcie

Site Experience Feedback

Jun 17, 2024

Some choices were not available. For example, the Oribe for blonde hair only have conditioner available but not shampoo.