StrawberryNet Reviews - 1,468 Review - 9.0/10
2007
Platinum
Circle of
Excellence
2 years
StrawberryNet Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 8.9 /10 |
Likelihood to Recommend | 8.9 /10 |
Product Selection | 8.6 /10 |
Ease of Finding | 8.6 /10 |
Checkout Satisfaction | 8.8 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 8.6 /10 |
9.0out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
8.9out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 69% | 67% |
Neutral | 24% | 27% |
Negative | 7% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
8.6 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.8 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.6 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.7 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.0 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for StrawberryNet
Showing 641 - 660 of 1,468
Dee
Site Experience Feedback
Jun 23, 2024
No complaints on any of the experience website clear and very easy to use
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Carmen
Site Experience Feedback
Jun 23, 2024
Easy to search for product that I like. Pop up of most popular item.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Zoya
Site Experience Feedback
Jun 23, 2024
Big variety of products and good brands. Free shipping.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
SJ
Site Experience Feedback
Jun 23, 2024
Okay
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Hi
Site Experience Feedback
Jun 23, 2024
Fine. No issue.
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
- Full ratings for this review »
Whatthehellel
Site Experience Feedback
Jun 22, 2024
Very smooth, but prices seem higher. Likely due to high dollar exchange rate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sandy
Site Experience Feedback
Jun 22, 2024
Great Website with everything I need X
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 21, 2024
It's very easy to access and find the products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
cmy
Site Experience Feedback
Jun 14, 2024
好
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Slava
Post-Delivery Feedback
Jun 21, 2024
amazing support! great product! fast delivery!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 20, 2024
All ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ArgoLia
Post-Delivery Feedback
Jun 20, 2024
please up date delivery order , so more easy to tracking the goods
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 4
- Full ratings for this review »
puddytat
Site Experience Feedback
Jun 19, 2024
Customer service is appalling. Too many technical issues and customer service agent was not helpful. You need to do better here.
- Overall Rating: 2
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Dee
Site Experience Feedback
May 21, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dee
Post-Delivery Feedback
Jun 19, 2024
I saw coupons online which made me orfer more product. When I checked out no coupon. I contacted customer service, they had no knowledge of them and wanted a screen shot. KIt was the last day of the coupon. So no screenshot.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 3
- Full ratings for this review »
Kathy
Site Experience Feedback
Jun 19, 2024
Selection is good, price sometimes high.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Aman
Site Experience Feedback
Jun 18, 2024
I have the savings and product range, ease of purchase, I would like Google pay as that would make it even easier
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Happy
Site Experience Feedback
Jun 18, 2024
Price. I find prices high and the discounts for repeated customers not attractive enough to reorder so `I have to go to retail to buy.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Mary
Site Experience Feedback
Jun 17, 2024
Easy. Good prices
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Linda
Site Experience Feedback
May 21, 2024
overall I'm satisfied with the interaction
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Linda
Post-Delivery Feedback
Jun 17, 2024
The overall experience was positive and products where what i wanted
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Marcie
Site Experience Feedback
Jun 17, 2024
Some choices were not available. For example, the Oribe for blonde hair only have conditioner available but not shampoo.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »