StrawberryNet Reviews - 1,468 Review - 9.0/10
2007
Platinum
Circle of
Excellence
2 years
StrawberryNet Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 8.9 /10 |
Likelihood to Recommend | 8.9 /10 |
Product Selection | 8.6 /10 |
Ease of Finding | 8.6 /10 |
Checkout Satisfaction | 8.8 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 8.6 /10 |
9.0out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
8.9out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 69% | 67% |
Neutral | 24% | 27% |
Negative | 7% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
8.6 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.8 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.6 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.7 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.0 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for StrawberryNet
Showing 661 - 680 of 1,468
Solange
Site Experience Feedback
Jun 16, 2024
I love strawberry, but I don't buy perfumes because I live in Brazil.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Warriorprincess
Site Experience Feedback
Jun 16, 2024
Easy search and had the item I was after so very happy overall.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Happy
Site Experience Feedback
Jun 16, 2024
Very good and easy process
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Witch
Site Experience Feedback
Jun 02, 2024
Selecting products brilliant , prices awesome,,,, great discounts ,, Check out ,, while main process reasonably easy, come to end bit of a surprise having to confirm with my bank , while I agree a good system,, bit of a surprise and made me wary, and because I didn't react fast enough , then told me I timed out but going back to your page it seems my order has gone through ,,, very confusing,, I will shop again , but it would be fair to explain this to your customers 😀
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Witch
Post-Delivery Feedback
Jun 15, 2024
On paying you now have to go to your bank to confirm , something new ,,and not explained went on chat, very helpful staff when I got the right dept, I still got the payment confirmation wrong went to chat again nice Young man gave me link to PayPal so did it on that on the 3rd of June next day noticed it still had canceled on my order so back to chat then recieved a phone call from Jerry who I had been chatting to he organized the order but then it did not get actioned till the 8th ? I recieved it 13th long time between paying and leaving factory , I have in the past always been very happy with their service but now not so sure Have to say Was very impressed with the help Jerry gave and his follow up understand about the checking on the payment but they are the only online company I have struck this ,and being a new policy they should explain the procedure
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 3
- Customer Support: 10
- Full ratings for this review »
firdaus
Site Experience Feedback
Jun 09, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
B.Barry
Post-Delivery Feedback
Jun 15, 2024
I used to purchase Future Salad from Taiwan and it was inconvenient for me as I live in the US. Now I can purchase it directly from your site and shipped to the US. It’s wonderful for me. And the products arrive super fast. I’m very pleased.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Punchmum
Site Experience Feedback
May 25, 2024
I'm not sure whether or not I will receive the free gift that was shown on the site (but I would have ordered one way or another). I think the survey should be taken after the product reaches me.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
tom
Site Experience Feedback
Jun 08, 2024
good
- Overall Rating: 9
- Would Shop Here Again: 3
- Likelihood To Recommend: 10
- Full ratings for this review »
tom
Post-Delivery Feedback
Jun 13, 2024
I bought perfumes. I found the price in local store Sasa is cheaper than Strawberry. Felt disappointed, but doesn't want to be troublesome. So i keep the products
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 6
- Customer Support: 4
- Full ratings for this review »
Jimmy
Post-Delivery Feedback
Jun 13, 2024
I was very happy with the speed of delivery. My package arrived within a couple of days
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Heart S
Site Experience Feedback
Jun 13, 2024
Overall its a good website but if I buy more than 75$ I have to pay taxes so it's annoying to buy like this. In the past, the website paid the texases and it was more attractive to buy.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Linus
Site Experience Feedback
Jun 12, 2024
I am a regular client with near monthly purchases for ma y years now. Prices have risen and this is understandable however, slow deliveries are not. You have changed courrier or negotiated lower charges resulting in poor HK delivery times.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
emigomss
Site Experience Feedback
Jun 12, 2024
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
lam2441
Site Experience Feedback
Jun 12, 2024
Good!
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
AngryCustomer#22
Site Experience Feedback
Jun 11, 2024
why so hard to put a damn phone number
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- Full ratings for this review »
Sweetd
Post-Delivery Feedback
Jun 10, 2024
Product quality in general is meeting expectation. However, there are two downsides: 1. Pricing change is unfair as they increased in a split second as I was about to pay, price increased for no reason so this was annoying and I have experienced this before! So I stopped my payment process immediately. 2. Product disappeared for my routine replenishment so this is causing inconvenience. I.e. Elemis Superfood Kefir Tea Mist Otherwise, all is good but if above downfall can be improved, purchase from Strawberry would be perfect!
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 7
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jun 10, 2024
Product's exp is 06/2024. It's very bad image to Strawberrynet. I am still waiting for your feedback.
- Overall Rating: 2
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 6
- Customer Support: 4
- Full ratings for this review »
Jo
Site Experience Feedback
Jun 10, 2024
I found what I needed, happy with pricing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Caroline
Site Experience Feedback
May 26, 2024
Website response is fast and user friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Caroline
Post-Delivery Feedback
Jun 08, 2024
I bought 2 bottles of the Pantogar Tonic for hair growth activation to go with Pantogar Shampoo which was recommended by a clinic's dermatologist. Applied once every night for a week. My helper commented that there is new hair growth in the hair sparse area, and that this Tonic is effective compared to another brand I had been using. When I finish one bottle, I will be ordering more. Thank you, Strawberrynet for your prompt service in filling this order.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Maz
Site Experience Feedback
May 24, 2024
Found this is the most accurate expensive way to purchase this product.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Maz
Post-Delivery Feedback
Jun 07, 2024
Product is delightful I gave to daughter n law who says she really lead noticed the softness and nourishment on her skin. I have used this product myself and previous to my finding it strawberry net have had to supplement with more inexpensive products because it is so expensive at my usual outlet. I am happy to have found it at strawberries net and will continue to purchase when it is available. It’s lovely
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 27, 2024
It’s a good site I always come back to it when needing skin care ,very good value Th and you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »