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StrawberryNet Reviews - 1,468 Review - 9.0/10

Nov 30, 2024
Strawberrynet is the world's leading beauty online store, with over 33,000 products from 800 brands. Discover the best deals on the most diverse range of beauty, wellness, and lifestyle products at one-go with free shipping anywhere in the world.
Circle of Excellence - StrawberryNet

2007
Platinum

Circle of
Excellence

2 years

StrawberryNet Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.9 /10
Product Selection8.6 /10
Ease of Finding8.6 /10
Checkout Satisfaction8.8 /10
Product Met Expectations9.2 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

69%67%

Neutral

24%27%

Negative

7%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.8 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for StrawberryNet

Showing 661 - 680 of 1,468

Solange

Site Experience Feedback

Jun 16, 2024

I love strawberry, but I don't buy perfumes because I live in Brazil.

Warriorprincess

Site Experience Feedback

Jun 16, 2024

Easy search and had the item I was after so very happy overall.

Happy

Site Experience Feedback

Jun 16, 2024

Very good and easy process

Witch

Site Experience Feedback

Jun 02, 2024

Selecting products brilliant , prices awesome,,,, great discounts ,, Check out ,, while main process reasonably easy, come to end bit of a surprise having to confirm with my bank , while I agree a good system,, bit of a surprise and made me wary, and because I didn't react fast enough , then told me I timed out but going back to your page it seems my order has gone through ,,, very confusing,, I will shop again , but it would be fair to explain this to your customers 😀


Post-Delivery Feedback

Jun 15, 2024

On paying you now have to go to your bank to confirm , something new ,,and not explained went on chat, very helpful staff when I got the right dept, I still got the payment confirmation wrong went to chat again nice Young man gave me link to PayPal so did it on that on the 3rd of June next day noticed it still had canceled on my order so back to chat then recieved a phone call from Jerry who I had been chatting to he organized the order but then it did not get actioned till the 8th ? I recieved it 13th long time between paying and leaving factory , I have in the past always been very happy with their service but now not so sure Have to say Was very impressed with the help Jerry gave and his follow up understand about the checking on the payment but they are the only online company I have struck this ,and being a new policy they should explain the procedure

firdaus

Site Experience Feedback

Jun 09, 2024

Good

B.Barry

Post-Delivery Feedback

Jun 15, 2024

I used to purchase Future Salad from Taiwan and it was inconvenient for me as I live in the US. Now I can purchase it directly from your site and shipped to the US. It’s wonderful for me. And the products arrive super fast. I’m very pleased.

Punchmum

Site Experience Feedback

May 25, 2024

I'm not sure whether or not I will receive the free gift that was shown on the site (but I would have ordered one way or another). I think the survey should be taken after the product reaches me.

tom

Site Experience Feedback

Jun 08, 2024

good


Post-Delivery Feedback

Jun 13, 2024

I bought perfumes. I found the price in local store Sasa is cheaper than Strawberry. Felt disappointed, but doesn't want to be troublesome. So i keep the products

Jimmy

Post-Delivery Feedback

Jun 13, 2024

I was very happy with the speed of delivery. My package arrived within a couple of days

Heart S

Site Experience Feedback

Jun 13, 2024

Overall its a good website but if I buy more than 75$ I have to pay taxes so it's annoying to buy like this. In the past, the website paid the texases and it was more attractive to buy.

Linus

Site Experience Feedback

Jun 12, 2024

I am a regular client with near monthly purchases for ma y years now. Prices have risen and this is understandable however, slow deliveries are not. You have changed courrier or negotiated lower charges resulting in poor HK delivery times.

emigomss

Site Experience Feedback

Jun 12, 2024

All good

lam2441

Site Experience Feedback

Jun 12, 2024

Good!

AngryCustomer#22

Site Experience Feedback

Jun 11, 2024

why so hard to put a damn phone number

Sweetd

Post-Delivery Feedback

Jun 10, 2024

Product quality in general is meeting expectation. However, there are two downsides: 1. Pricing change is unfair as they increased in a split second as I was about to pay, price increased for no reason so this was annoying and I have experienced this before! So I stopped my payment process immediately. 2. Product disappeared for my routine replenishment so this is causing inconvenience. I.e. Elemis Superfood Kefir Tea Mist Otherwise, all is good but if above downfall can be improved, purchase from Strawberry would be perfect!

Online Shopper

Post-Delivery Feedback

Jun 10, 2024

Product's exp is 06/2024. It's very bad image to Strawberrynet. I am still waiting for your feedback.

Jo

Site Experience Feedback

Jun 10, 2024

I found what I needed, happy with pricing

Caroline

Site Experience Feedback

May 26, 2024

Website response is fast and user friendly.


Post-Delivery Feedback

Jun 08, 2024

I bought 2 bottles of the Pantogar Tonic for hair growth activation to go with Pantogar Shampoo which was recommended by a clinic's dermatologist. Applied once every night for a week. My helper commented that there is new hair growth in the hair sparse area, and that this Tonic is effective compared to another brand I had been using. When I finish one bottle, I will be ordering more. Thank you, Strawberrynet for your prompt service in filling this order.

Maz

Site Experience Feedback

May 24, 2024

Found this is the most accurate expensive way to purchase this product.


Post-Delivery Feedback

Jun 07, 2024

Product is delightful I gave to daughter n law who says she really lead noticed the softness and nourishment on her skin. I have used this product myself and previous to my finding it strawberry net have had to supplement with more inexpensive products because it is so expensive at my usual outlet. I am happy to have found it at strawberries net and will continue to purchase when it is available. It’s lovely

Online Shopper

Site Experience Feedback

May 27, 2024

It’s a good site I always come back to it when needing skin care ,very good value Th and you