StrawberryNet Reviews - 1,468 Review - 9.0/10
2007
Platinum
Circle of
Excellence
2 years
StrawberryNet Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 8.9 /10 |
Likelihood to Recommend | 8.9 /10 |
Product Selection | 8.6 /10 |
Ease of Finding | 8.6 /10 |
Checkout Satisfaction | 8.8 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 8.6 /10 |
9.0out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
8.9out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 69% | 67% |
Neutral | 24% | 27% |
Negative | 7% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
8.6 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.8 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.6 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.7 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.0 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for StrawberryNet
Showing 601 - 620 of 1,468
Jason
Site Experience Feedback
Jul 06, 2024
Great service,great and easy to use the website and to the door in a few days
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »Online Shopper
Site Experience Feedback
Jun 13, 2024
very good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
No
Site Experience Feedback
Jul 06, 2024
It was good
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »Online Shopper
Site Experience Feedback
Jul 05, 2024
Happy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »Nira
Site Experience Feedback
Jun 11, 2024
It was fine.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Nira
Post-Delivery Feedback
Jul 04, 2024
המוצרים הגיעו במצב טוב ובזמן סביר. מכיוון שקניתי גם שפתונים חדשים שלא היו מוכרים לי משימוש קודם התאכזבתי מאחד, והשני בסדר
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
914
Site Experience Feedback
Jun 27, 2024
User friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »Online Shopper
Site Experience Feedback
Jul 03, 2024
good but it takes more time
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 18, 2024
Good but I bought the same product recently for more via this website recently.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Loretta
Site Experience Feedback
Jul 02, 2024
The price is not attractive, discount is not as generous as the past. Gifts is not attractive at all, some gifts are very unpopular and niche product that people usually will not buy such as powder facial cleanser or Taiwan produced skincare product which give people impression of just giving out unwanted items, that is not impressive. Overall, the promotion and gift option is not appealing, quite disappointed to treatment as a return and loyal users.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
From StrawberryNet
Thank you for taking the time to provide feedback on our promotion and gift options. I apologize to hear that you found them lacking in appeal. Getting feedback directly from customers helps us improve, so I appreciate you sharing...
Read full response »vogash
Site Experience Feedback
Jul 01, 2024
Very bad that you don't option like in the past currency selection. When I want to make an order with my ukrainian credit card and to send to my mom in Israel. I need to pay in ILS. 1. your convert is high 2. My credit card convert to USD with bad rate 2. My credit card convert from USD to UAH with bad rate
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- Full ratings for this review »
Kathy
Site Experience Feedback
Jul 01, 2024
great selection! Some product price is higher than other online stores
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Jacqueline
Site Experience Feedback
Jul 01, 2024
have been a member for many many years . An update to your IT wiped out my 10 % discount on both the emails I used for over 10 years. I tried twice to phone and sort it out despite the time differences and ran into gaslighting. Stopped using the site for all of my toiletries. So busy working long hours I had found it useful to buy all my makeup and toiletries plus gifts. After my experience with your useless 'help' desk stopped. Explore other online sellers. Sort out your useless helpdesk which I tried to access numerous times despite the time zone difference, You lost a very profitable customer.
- Overall Rating: 2
- Would Shop Here Again: 3
- Likelihood To Recommend: 2
- Full ratings for this review »
From StrawberryNet
Hi thank you for your time on the phone! Our sincerest apology for any inconvenience caused. Hope we have cleared out any misunderstanding. We appreciate your continued business and patience, and aim to provide the highest leve...
Read full response »CAROL
Site Experience Feedback
Jun 30, 2024
GOOD
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »Abbey
Site Experience Feedback
Jun 30, 2024
Not too bad, quite smooth.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »No thanks
Site Experience Feedback
Jun 30, 2024
Slows hipping only downfall
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Tricky
Site Experience Feedback
Jun 30, 2024
I used this site as I am unable to find the fragrance I am after anywhere else.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »Kazza
Site Experience Feedback
Jun 29, 2024
excellent service and pricing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »Terry
Site Experience Feedback
Jun 11, 2024
Friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Irene
Site Experience Feedback
Jun 29, 2024
Excellent
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »Ollie
Site Experience Feedback
Jun 11, 2024
You guys have been around for a long time…sadly some products are no longer on your site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ollie
Post-Delivery Feedback
Jun 28, 2024
Pricing is changing often, availability of certain products...
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »