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StrawberryNet Reviews - 1,468 Review - 9.0/10

Nov 29, 2024
Strawberrynet is the world's leading beauty online store, with over 33,000 products from 800 brands. Discover the best deals on the most diverse range of beauty, wellness, and lifestyle products at one-go with free shipping anywhere in the world.
Circle of Excellence - StrawberryNet

2007
Platinum

Circle of
Excellence

2 years

StrawberryNet Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.9 /10
Product Selection8.6 /10
Ease of Finding8.6 /10
Checkout Satisfaction8.8 /10
Product Met Expectations9.2 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

69%67%

Neutral

24%27%

Negative

7%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.8 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for StrawberryNet

Showing 581 - 600 of 1,468

Online Shopper

Site Experience Feedback

Jul 13, 2024

good

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

little minx

Site Experience Feedback

Jul 06, 2024

User friendly website easy and quick to navigate. Wide selection of products., and good price during promotion period.

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Neri

Site Experience Feedback

Jul 11, 2024

The experience was excellent. You are the first on google searching. I found my product very fast ,price are fair, details of product clearly. The only problem is with the telephone no structure I suggest you will make close filling structure for the phone . I almost disappointed and left the buying.

Cath

Site Experience Feedback

Jul 11, 2024

StrawberryNet is an easy way to shop for skincare with a range of products and brands.

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Kiwigal

Site Experience Feedback

Jul 11, 2024

Easy to use. Saw product on instagram but searched it up and found it on a trusted website.

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

roy

Site Experience Feedback

Jul 11, 2024

thank you

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Nice

Site Experience Feedback

Jun 25, 2024

everything is fine now and I ordered my product good...

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

CAR

Site Experience Feedback

Jul 01, 2024

FAST GREAT PRICES


Post-Delivery Feedback

Jul 10, 2024

The time frame was great and the price also

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

nil

Site Experience Feedback

Jun 27, 2024

nil


Post-Delivery Feedback

Jul 10, 2024

nil

Vivian

Site Experience Feedback

Jul 09, 2024

I want to ship to locker as I have to work in day. It’s better to ship to the locker. But there’s no option to choose. But the website state that Customers can choose the sipping way.

From StrawberryNet

Hi thank you for your feedback on Trust Pilot. Unfortunately, Kerry logistics has stopped providing locker service delivery on July 8, 2024. Please accept our sincerest apology for any inconvenience caused.

QooQoo28

Site Experience Feedback

Jul 09, 2024

very easy to use. thanks

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Graciegirl

Site Experience Feedback

Jul 08, 2024

I haven't purchased from Strawberrynet for years. No actual reason why. I always enjoyed it and never had a negative experience.

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Nan

Site Experience Feedback

Jun 20, 2024

All good


Post-Delivery Feedback

Jul 08, 2024

Product was on special and delivered within the expected timeframe, so a great experience

Online Shopper

Site Experience Feedback

Jul 08, 2024

Kept getting error with the delivery address even though it was the same address for the last order. Extremely annoying. Not even sure how I overcame it, but took extra five minutes to overcome it.

Online Shopper

Post-Delivery Feedback

Jul 08, 2024

Didn’t tell me when products would come

ion

Site Experience Feedback

Jul 08, 2024

your promo code did not give me an extra reduce in price, so did not used it

no posting thanks.

Site Experience Feedback

Jul 07, 2024

Search engine is not very flexible - it's very literal. If you make a typing mistake it doe snot give suggestions that are close (eg. Frederique Malle vs Frederic Malle). I searched eye masks, but did not get eye patches in my search results.

BRILLY

Site Experience Feedback

Jul 07, 2024

Easy fast exactly what I wanted Great prices

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Online Shopper

Site Experience Feedback

Jun 21, 2024

a satisfied customer

Loveysiti

Site Experience Feedback

Jun 28, 2024

Very good


Post-Delivery Feedback

Jul 07, 2024

NA

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »