StrawberryNet Reviews - 1,468 Review - 9.0/10
2007
Platinum
Circle of
Excellence
2 years
StrawberryNet Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 8.9 /10 |
Likelihood to Recommend | 8.9 /10 |
Product Selection | 8.6 /10 |
Ease of Finding | 8.6 /10 |
Checkout Satisfaction | 8.8 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 8.6 /10 |
9.0out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
8.9out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 69% | 67% |
Neutral | 24% | 27% |
Negative | 7% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
8.6 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.8 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.6 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.7 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.0 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for StrawberryNet
Showing 581 - 600 of 1,468
Online Shopper
Site Experience Feedback
Jul 13, 2024
good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »little minx
Site Experience Feedback
Jul 06, 2024
User friendly website easy and quick to navigate. Wide selection of products., and good price during promotion period.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »Neri
Site Experience Feedback
Jul 11, 2024
The experience was excellent. You are the first on google searching. I found my product very fast ,price are fair, details of product clearly. The only problem is with the telephone no structure I suggest you will make close filling structure for the phone . I almost disappointed and left the buying.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Cath
Site Experience Feedback
Jul 11, 2024
StrawberryNet is an easy way to shop for skincare with a range of products and brands.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »Kiwigal
Site Experience Feedback
Jul 11, 2024
Easy to use. Saw product on instagram but searched it up and found it on a trusted website.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 6
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »roy
Site Experience Feedback
Jul 11, 2024
thank you
- Overall Rating: 2
- Would Shop Here Again: 2
- Likelihood To Recommend: 2
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »Nice
Site Experience Feedback
Jun 25, 2024
everything is fine now and I ordered my product good...
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »CAR
Site Experience Feedback
Jul 01, 2024
FAST GREAT PRICES
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
CAR
Post-Delivery Feedback
Jul 10, 2024
The time frame was great and the price also
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »nil
Site Experience Feedback
Jun 27, 2024
nil
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
nil
Post-Delivery Feedback
Jul 10, 2024
nil
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Vivian
Site Experience Feedback
Jul 09, 2024
I want to ship to locker as I have to work in day. It’s better to ship to the locker. But there’s no option to choose. But the website state that Customers can choose the sipping way.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
From StrawberryNet
Hi thank you for your feedback on Trust Pilot. Unfortunately, Kerry logistics has stopped providing locker service delivery on July 8, 2024. Please accept our sincerest apology for any inconvenience caused.
QooQoo28
Site Experience Feedback
Jul 09, 2024
very easy to use. thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »Graciegirl
Site Experience Feedback
Jul 08, 2024
I haven't purchased from Strawberrynet for years. No actual reason why. I always enjoyed it and never had a negative experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »Nan
Site Experience Feedback
Jun 20, 2024
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nan
Post-Delivery Feedback
Jul 08, 2024
Product was on special and delivered within the expected timeframe, so a great experience
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 08, 2024
Kept getting error with the delivery address even though it was the same address for the last order. Extremely annoying. Not even sure how I overcame it, but took extra five minutes to overcome it.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jul 08, 2024
Didn’t tell me when products would come
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
ion
Site Experience Feedback
Jul 08, 2024
your promo code did not give me an extra reduce in price, so did not used it
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
no posting thanks.
Site Experience Feedback
Jul 07, 2024
Search engine is not very flexible - it's very literal. If you make a typing mistake it doe snot give suggestions that are close (eg. Frederique Malle vs Frederic Malle). I searched eye masks, but did not get eye patches in my search results.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
BRILLY
Site Experience Feedback
Jul 07, 2024
Easy fast exactly what I wanted Great prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »Online Shopper
Site Experience Feedback
Jun 21, 2024
a satisfied customer
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Loveysiti
Site Experience Feedback
Jun 28, 2024
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Loveysiti
Post-Delivery Feedback
Jul 07, 2024
NA
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »