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StrawberryNet Reviews - 1,464 Review - 9.0/10

Nov 28, 2024
Strawberrynet is the world's leading beauty online store, with over 33,000 products from 800 brands. Discover the best deals on the most diverse range of beauty, wellness, and lifestyle products at one-go with free shipping anywhere in the world.
Circle of Excellence - StrawberryNet

2007
Platinum

Circle of
Excellence

2 years

StrawberryNet Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.9 /10
Product Selection8.6 /10
Ease of Finding8.6 /10
Checkout Satisfaction8.8 /10
Product Met Expectations9.2 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

70%67%

Neutral

24%27%

Negative

7%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.8 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8.8 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for StrawberryNet

Showing 21 - 40 of 1,464

Vic

Site Experience Feedback

Nov 12, 2024

I was recommended by a fragrance expert from YouTube. And it is really amazing in term of price, variety. Love it so much. Hope the products could be excellent too. Let's see


Post-Delivery Feedback

Nov 24, 2024

It would be better to mention the expiry date for the sales items. I got a sales items which will be expire after 5 months .......it was shock

From StrawberryNet

On behalf of everyone at StrawberryNet, we would like to thank you for your comments on BizRate. We are committed to providing you with the highest level of customer satisfaction possible. If for any reason you have questions or c...

Read full response »

Katy

Site Experience Feedback

Nov 24, 2024

Good

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

Nanok

Site Experience Feedback

Nov 24, 2024

Just first time purchase this item , yet to experience down the road. at the moment no command.

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Andrew

Site Experience Feedback

Nov 08, 2024

Quick & easy

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

don't have one

Site Experience Feedback

Nov 24, 2024

Why do I have to do a survey??????????????????????????????????

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. The survey is entirely optional which you may skip ...

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Ww

Site Experience Feedback

Nov 24, 2024

Good

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Iffu

Site Experience Feedback

Nov 08, 2024

Pretty good

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

C.C.

Site Experience Feedback

Nov 23, 2024

Would be nice to offer progressive discounts - the larger amount the order, the bigger the discount

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Sky

Site Experience Feedback

Nov 23, 2024

N/A

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Kakau266

Site Experience Feedback

Nov 23, 2024

Nice deals and good products

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Nettie

Site Experience Feedback

Nov 22, 2024

I've purchased from Strawberry Net before, but was required to fill out everything again. A good thing, as it's been a few years

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Nellie

Site Experience Feedback

Nov 08, 2024

It was easy to navigate the site, find what I wanted and complete the purchase. Always reliable, every product has arrived u damaged and is exactly what I ordered & arrives within a week.


Post-Delivery Feedback

Nov 22, 2024

The website is easy to navigate. Loyalty is rewarded with discounts which are always applied. The goods always arrive within a good time frame and packaged safely. I have never had a damaged product. The product was exactly as ordered and sometimes you get a bonus gift with purchase.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

Zig

Site Experience Feedback

Nov 22, 2024

It was very easy to find what I needed, and checkout was also easy.

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Spy

Site Experience Feedback

Nov 22, 2024

Good

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Xena

Site Experience Feedback

Nov 22, 2024

All positive accept it does not say when my delivery will be!

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. You may find the delivery times on our site. Delive...

Read full response »

Online Shopper

Site Experience Feedback

Nov 21, 2024

Really poor selection of products

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We have an extensive global supplier network which ...

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Yaelle

Site Experience Feedback

Nov 21, 2024

the interaction overall was good. But I couldn't find items that I'm used to buy and I was looking for them (Roc products are missing) and the checkout was problematic. Filling the forms was not clear, I couldn't understand what is missing so I had to change browser and try again and it took me awhile.

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. If you are looking for a particular product, feel f...

Read full response »

Dr. Pia

Site Experience Feedback

Nov 21, 2024

I love strawberry net. Its just takes a while for items to get here.

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Amy

Site Experience Feedback

Nov 20, 2024

Great value and discounts applied on check out. Can't wait to receive my products!

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Online Shopper

Site Experience Feedback

Nov 20, 2024

Good…

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »