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StrawberryNet Reviews - 1,464 Review - 9.0/10

Nov 29, 2024
Strawberrynet is the world's leading beauty online store, with over 33,000 products from 800 brands. Discover the best deals on the most diverse range of beauty, wellness, and lifestyle products at one-go with free shipping anywhere in the world.
Circle of Excellence - StrawberryNet

2007
Platinum

Circle of
Excellence

2 years

StrawberryNet Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.9 /10
Product Selection8.6 /10
Ease of Finding8.6 /10
Checkout Satisfaction8.8 /10
Product Met Expectations9.2 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

70%67%

Neutral

24%27%

Negative

7%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.8 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8.8 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for StrawberryNet

Showing 201 - 220 of 1,464

Ang

Site Experience Feedback

Oct 17, 2024

Original it showed I had discounts that took the total down to $380: when I put the promo letters in resbn30 it took 10% off but other discounts disappeared and the total went up to $443. I couldn’t get original discounts back

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. Upon checking, a total of 16% discount has already ...

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Bananas

Post-Delivery Feedback

Oct 17, 2024

At the previous purchase. An eye cream product could not be used. Unfortunately since time for return items has lapsed, could not be returned.

Online Shopper

Site Experience Feedback

Oct 16, 2024

It was great thank you

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Jackie

Site Experience Feedback

Oct 06, 2024

happy that im able to find some items which are hardly find in the market. happy shopping experience

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

Online Shopper

Site Experience Feedback

Oct 16, 2024

All good!

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

SUM

Site Experience Feedback

Oct 16, 2024

NIL

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Online Shopper

Site Experience Feedback

Oct 16, 2024

I like the strawberry :)

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Blinkblink

Site Experience Feedback

Oct 15, 2024

I used to order my cosmetic products thru Strawberrynet and recommended to my friends that this is a best place to order.

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Miggles

Site Experience Feedback

Oct 15, 2024

Have used Strawberrynet for a long time but stopped using as my skin product wasn't been produced anymore. Use when I need perfume. Great prices & discounts.

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Gigi

Site Experience Feedback

Oct 15, 2024

Good

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Online Shopper

Site Experience Feedback

Oct 15, 2024

It would be helpful to review the overall bill at the checkout more clearly

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. You may view the full details of your purchase at c...

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DJ

Site Experience Feedback

Oct 14, 2024

Please include Sulwhasoo perfecting cushion in your product line.

From StrawberryNet

Hi Daisy, On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Bizrate. We are committed to providing you with the highest level of customer satisfaction possible. We would like to thank you f...

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Shan

Site Experience Feedback

Oct 14, 2024

I was particularly happy with the sale items today and was able to purchase the item I was looking for at a discounted price.

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. Please note that you can save your billing and ship...

Read full response »

Gaemmar

Site Experience Feedback

Sep 21, 2024

Had trouble giving my address


Post-Delivery Feedback

Oct 14, 2024

A product I have used for many years. Always satisfactory

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

Yon

Site Experience Feedback

Oct 14, 2024

円安

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. Please note that you can save your billing and ship...

Read full response »

Diana

Post-Delivery Feedback

Oct 13, 2024

The items didn't arrive as fast as I thought, but items are well packed. I had to do many comparison of your products before I shortlisted these as quite a few are more expensive than what's listed on other sites like Shopee etc

Bunny

Site Experience Feedback

Oct 13, 2024

Easy to order

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Online Shopper

Site Experience Feedback

Oct 13, 2024

Was disappointed that 16% off was mentioned when selecting the product, but only got 13%

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. Please forward the promotional email received to us...

Read full response »

Uyen

Site Experience Feedback

Oct 13, 2024

I found an item I really wanted at the price that I was willing to pay. I hope it comes quickly.

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Mailude

Site Experience Feedback

Oct 13, 2024

Site maravilhoso. Encontro tudo que preciso.

From StrawberryNet

Gracias por sus comentarios sobre su reciente compra de cosméticos. En nuestra tienda de comercio electrónico, nos esforzamos por ofrecer productos de alta calidad que satisfagan las necesidades y expectativas de nuestros clientes...

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