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StrawberryNet Reviews - 1,464 Review - 9.0/10

Nov 28, 2024
Strawberrynet is the world's leading beauty online store, with over 33,000 products from 800 brands. Discover the best deals on the most diverse range of beauty, wellness, and lifestyle products at one-go with free shipping anywhere in the world.
Circle of Excellence - StrawberryNet

2007
Platinum

Circle of
Excellence

2 years

StrawberryNet Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.9 /10
Product Selection8.6 /10
Ease of Finding8.6 /10
Checkout Satisfaction8.8 /10
Product Met Expectations9.2 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

70%67%

Neutral

24%27%

Negative

7%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.8 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8.8 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for StrawberryNet

Showing 161 - 180 of 1,464

Holly

Site Experience Feedback

Oct 25, 2024

Easy to locate on the website - came up through a Google search. Price was lower than I could buy locally. Shipping was free. No brainer.

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

N/a

Site Experience Feedback

Oct 25, 2024

N/a

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Online Shopper

Site Experience Feedback

Oct 25, 2024

If Delivery Date can be chosen then perfect

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. You should receive a call from the courier prior to delivery and arrange the delivery time if needed. At our e-commerce store, we strive to provide high-quality product...

Read full response »

hong

Site Experience Feedback

Oct 15, 2024

good

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Mark

Site Experience Feedback

Oct 20, 2024

It annoys me that you neglect / take advantage of your make clients - minimal discounts and restricted choices - in my case, I'm talking about no longer being able to buy my preferred Hugo Boss in 100mls.


Post-Delivery Feedback

Oct 25, 2024

1. I have been waiting months for the 100ml size, still waiting! Finally had to buy the 50ml size, which I only did because it was available at 20% discount. 2. It's very annoying that strawberry.net doesn't treat male clients/ products the same way that it treats women / products.

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. Upon checking, we are sorry to inform you that the Winback promotion applied towards your order is non-stackable with other offers. The promotions offered have terms an...

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Amy

Site Experience Feedback

Oct 25, 2024

good

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Henry

Site Experience Feedback

Oct 25, 2024

all good

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Riecky

Site Experience Feedback

Oct 24, 2024

很好第一次购买体验挺好

From StrawberryNet

感謝您對最近購買的化妝品的回饋。在我們的電子商務商店,我們努力提供滿足客戶需求和期望的高品質產品。我們感謝您的支持,並期待將來再次為您服務。如果您有任何疑問或需要進一步協助,請隨時與我們聯繫。

Gig

Site Experience Feedback

Oct 07, 2024

You should probably do this when we receive the products...purchasing is nearly always easy


Post-Delivery Feedback

Oct 24, 2024

your prices arent that competitive anymore together with not having my products in stock makes it hard for you to sell i guess-but u are the first people i go to to check!

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

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Gypsy

Site Experience Feedback

Oct 24, 2024

I could get the colours I wanted . Better than the Singapore Strawbertynet site. I am paying slightly more though.

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Online Shopper

Site Experience Feedback

Oct 06, 2024

Products easy to see, read information before purchasing if unsure. Overall variety for people lookingn for something new.


Post-Delivery Feedback

Oct 23, 2024

Love the choices of all products. Lots of specials and promos. All goods products for different types of skins. Tracking is so easy to follow.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

Arjay

Site Experience Feedback

Oct 10, 2024

I'm hoping the full transaction is a gd one including wrapping, no leaking or damages upon reaching.


Post-Delivery Feedback

Oct 23, 2024

Ive received the item slightly delayed from expected time. Would be great if tracking update is more accurate. Also one of items has slight leaking probably caused by travelling heat. For future need better packaging.

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. Please understand that we do ensure that all items ...

Read full response »

Fer

Site Experience Feedback

Sep 30, 2024

Verte good

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

Chan

Site Experience Feedback

Oct 22, 2024

the searching function can be better

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Paul

Site Experience Feedback

Oct 22, 2024

Super product

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Cheekybootz

Site Experience Feedback

Oct 22, 2024

I think if you’re spending more than $50-75, shipping should be complementary / free. Also, it was not present or made clear at the close of purchase on the final page (where the confirmation number for the order was issued) of the estimated delivery time (i.e. a few days, 5-7 business days, 7-10 business days, etc.) Outside of that, everything else was clearly communicated and easy to follow!

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. As per our site, normal shipping is free for orders above USD 50 after discounts apply. Delivery takes 7-14 working days given that there are no delays. Full informatio...

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Lisa

Site Experience Feedback

Oct 22, 2024

Good

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Teddy

Site Experience Feedback

Oct 22, 2024

Every thing was just perfect Thank you

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Pig

Site Experience Feedback

Oct 21, 2024

Happy

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

A

Site Experience Feedback

Oct 21, 2024

Excellent consumer experience. Very good prices and discounts.

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »