StrawberryNet Reviews - 1,464 Review - 9.0/10
2007
Platinum
Circle of
Excellence
2 years
StrawberryNet Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 8.9 /10 |
Likelihood to Recommend | 8.9 /10 |
Product Selection | 8.6 /10 |
Ease of Finding | 8.6 /10 |
Checkout Satisfaction | 8.8 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 8.6 /10 |
9.0out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
8.9out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 70% | 67% |
Neutral | 24% | 27% |
Negative | 7% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
8.6 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.8 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.6 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.7 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.0 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for StrawberryNet
Showing 161 - 180 of 1,464
Holly
Site Experience Feedback
Oct 25, 2024
Easy to locate on the website - came up through a Google search. Price was lower than I could buy locally. Shipping was free. No brainer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »N/a
Site Experience Feedback
Oct 25, 2024
N/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Online Shopper
Site Experience Feedback
Oct 25, 2024
If Delivery Date can be chosen then perfect
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. You should receive a call from the courier prior to delivery and arrange the delivery time if needed. At our e-commerce store, we strive to provide high-quality product...
Read full response »hong
Site Experience Feedback
Oct 15, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Mark
Site Experience Feedback
Oct 20, 2024
It annoys me that you neglect / take advantage of your make clients - minimal discounts and restricted choices - in my case, I'm talking about no longer being able to buy my preferred Hugo Boss in 100mls.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Mark
Post-Delivery Feedback
Oct 25, 2024
1. I have been waiting months for the 100ml size, still waiting! Finally had to buy the 50ml size, which I only did because it was available at 20% discount. 2. It's very annoying that strawberry.net doesn't treat male clients/ products the same way that it treats women / products.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. Upon checking, we are sorry to inform you that the Winback promotion applied towards your order is non-stackable with other offers. The promotions offered have terms an...
Read full response »Amy
Site Experience Feedback
Oct 25, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Henry
Site Experience Feedback
Oct 25, 2024
all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Riecky
Site Experience Feedback
Oct 24, 2024
很好第一次购买体验挺好
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
From StrawberryNet
感謝您對最近購買的化妝品的回饋。在我們的電子商務商店,我們努力提供滿足客戶需求和期望的高品質產品。我們感謝您的支持,並期待將來再次為您服務。如果您有任何疑問或需要進一步協助,請隨時與我們聯繫。
Gig
Site Experience Feedback
Oct 07, 2024
You should probably do this when we receive the products...purchasing is nearly always easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Gig
Post-Delivery Feedback
Oct 24, 2024
your prices arent that competitive anymore together with not having my products in stock makes it hard for you to sell i guess-but u are the first people i go to to check!
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »Gypsy
Site Experience Feedback
Oct 24, 2024
I could get the colours I wanted . Better than the Singapore Strawbertynet site. I am paying slightly more though.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Online Shopper
Site Experience Feedback
Oct 06, 2024
Products easy to see, read information before purchasing if unsure. Overall variety for people lookingn for something new.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 23, 2024
Love the choices of all products. Lots of specials and promos. All goods products for different types of skins. Tracking is so easy to follow.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...
Read full response »Arjay
Site Experience Feedback
Oct 10, 2024
I'm hoping the full transaction is a gd one including wrapping, no leaking or damages upon reaching.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- Full ratings for this review »
Arjay
Post-Delivery Feedback
Oct 23, 2024
Ive received the item slightly delayed from expected time. Would be great if tracking update is more accurate. Also one of items has slight leaking probably caused by travelling heat. For future need better packaging.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 7
- Customer Support: 9
- Full ratings for this review »
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. Please understand that we do ensure that all items ...
Read full response »Fer
Site Experience Feedback
Sep 30, 2024
Verte good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...
Read full response »Chan
Site Experience Feedback
Oct 22, 2024
the searching function can be better
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Paul
Site Experience Feedback
Oct 22, 2024
Super product
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Cheekybootz
Site Experience Feedback
Oct 22, 2024
I think if you’re spending more than $50-75, shipping should be complementary / free. Also, it was not present or made clear at the close of purchase on the final page (where the confirmation number for the order was issued) of the estimated delivery time (i.e. a few days, 5-7 business days, 7-10 business days, etc.) Outside of that, everything else was clearly communicated and easy to follow!
- Overall Rating: 8
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
- Full ratings for this review »
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. As per our site, normal shipping is free for orders above USD 50 after discounts apply. Delivery takes 7-14 working days given that there are no delays. Full informatio...
Read full response »Lisa
Site Experience Feedback
Oct 22, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Teddy
Site Experience Feedback
Oct 22, 2024
Every thing was just perfect Thank you
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Pig
Site Experience Feedback
Oct 21, 2024
Happy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »A
Site Experience Feedback
Oct 21, 2024
Excellent consumer experience. Very good prices and discounts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »