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StrawberryNet Reviews - 1,464 Review - 9.0/10

Nov 29, 2024
Strawberrynet is the world's leading beauty online store, with over 33,000 products from 800 brands. Discover the best deals on the most diverse range of beauty, wellness, and lifestyle products at one-go with free shipping anywhere in the world.
Circle of Excellence - StrawberryNet

2007
Platinum

Circle of
Excellence

2 years

StrawberryNet Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.9 /10
Product Selection8.6 /10
Ease of Finding8.6 /10
Checkout Satisfaction8.8 /10
Product Met Expectations9.2 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

70%67%

Neutral

24%27%

Negative

7%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.8 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8.8 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for StrawberryNet

Showing 241 - 260 of 1,464

nil

Site Experience Feedback

Oct 06, 2024

good

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

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Online Shopper

Site Experience Feedback

Oct 06, 2024

I am happy I was able to complete this order without delay. Keep up the good work. I would like to continue to use my new email address: maggiew525@outlook.com. Thank you.

From StrawberryNet

Hi thank you for supporting Strawberrynet! To update your email record with us, please kindly email our customer service team info@strawberrynet.com

Andrina

Post-Delivery Feedback

Oct 06, 2024

I've been using Strawberrynet for a number of years now and have always found the service both reliable and prompt. I would certainly recommend it to a friend.

Guisy

Site Experience Feedback

Oct 06, 2024

I'm planing to buy more gifts from this merchant. Products are really desirable and the brand I purchased is from my country.

Nafs

Site Experience Feedback

Oct 06, 2024

Average

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

Online Shopper

Post-Delivery Feedback

Oct 06, 2024

I’ve actually introduced Strawberrynet to a friend & he was very impressed with the efficiency of the delivery! Well done team!

Mr B

Site Experience Feedback

Oct 06, 2024

Wasn’t sure about discounts applied until last page checking out. Searched for one perfume brand and site said zero result, then searched via different method and got dozens of hits. Same product seemed to come up again and again in some searches.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

Yeti

Site Experience Feedback

Sep 08, 2024

I enjoy purchasing via your website and have been doing so for over 20 years.. Thank you for providing this amazing service.


Post-Delivery Feedback

Oct 05, 2024

I have used strawberrynet for nearly 20 years and have not ever had any problems whatsoever - from product choices, to delivery and most importantly competitive prices for my chosen products are faultless. . Use them, you won’t be disappointed!

From StrawberryNet

Thank you for shopping at StrawberryNET. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

Online Shopper

Site Experience Feedback

Oct 05, 2024

i couldn't see the products well in my computer

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

mick

Site Experience Feedback

Oct 04, 2024

good

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

Tina

Site Experience Feedback

Oct 04, 2024

Clear and quick only ahopping for Decleor

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

Kate

Post-Delivery Feedback

Oct 04, 2024

I placed my order, I then had an email saying sorry we can’t fulfill this. No reason given so I emailed using the link provided. No rely. 2 days later I placed the order again and it processed.

jasmine

Site Experience Feedback

Oct 04, 2024

variety of skin care brand like many discounts definately will recommand to friends

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

Online Shopper

Site Experience Feedback

Oct 04, 2024

The price indicated before login was less than the one after login.... Very disappointed.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

Yoli

Site Experience Feedback

Oct 04, 2024

Very Good.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

Online Shopper

Site Experience Feedback

Oct 04, 2024

happy about Ferris wheel discount on top of my order

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

Rose

Site Experience Feedback

Sep 29, 2024

I have trying to place an order for few weeks now but there is always a problem so i had no choice but to break down into 2 to 3 orders then it worked.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

Online Shopper

Site Experience Feedback

Oct 04, 2024

good

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

Online Shopper

Site Experience Feedback

Oct 03, 2024

No comment

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

Ollie

Site Experience Feedback

Oct 03, 2024

Thankyou

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »