Home > Health & Beauty > StrawberryNet

StrawberryNet Reviews - 1,464 Review - 9.0/10

Nov 29, 2024
Strawberrynet is the world's leading beauty online store, with over 33,000 products from 800 brands. Discover the best deals on the most diverse range of beauty, wellness, and lifestyle products at one-go with free shipping anywhere in the world.
Circle of Excellence - StrawberryNet

2007
Platinum

Circle of
Excellence

2 years

StrawberryNet Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.9 /10
Product Selection8.6 /10
Ease of Finding8.6 /10
Checkout Satisfaction8.8 /10
Product Met Expectations9.2 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

70%67%

Neutral

24%27%

Negative

7%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.8 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8.8 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for StrawberryNet

Showing 181 - 200 of 1,464

kamo

Site Experience Feedback

Oct 21, 2024

excellent

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Online Shopper

Site Experience Feedback

Oct 21, 2024

website is easy to navigate and visually appealing I would like to have information about foundation colour options and systems of differnet brands to help in selection

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Cait

Site Experience Feedback

Oct 21, 2024

Convenient and has the products I like to use on my hair.

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

NSandy

Post-Delivery Feedback

Oct 21, 2024

its been quite a while i shopped at StrawberryNet and I was very happy that the products i purchased arrived quickly. i still remember that i shopped for a Maybelline lip balm and a highlighter from an Italian brand among other items which are not accessible in my country till date. Also even if there are Maybelline products in the local market, that lip balm (which i loved so much) was never to be seen here! So i am grateful that Strawberrynet offers free shipping to my country

BT

Site Experience Feedback

Oct 21, 2024

While the website is easy to use, and looks like it has tons of products, I couldn't find some products I need. Such as Urban Decay's famous eyeshadow primer, and Fancl's famous cleansing oil. I also look for some Japanese brand such as ETVOS, MIMC, not avaliable.

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. If you are looking for a specific item and cannot find this on our website, you can always send us an email with the full name to info@strawberrynet.com so we can check...

Read full response »

Vince

Post-Delivery Feedback

Oct 21, 2024

希望StrawberryNet在每樣品牌產品嘅選擇可以更全面,色號選擇更多等等

maria

Site Experience Feedback

Oct 20, 2024

wasnt happy my first order didnot get accepted, even though I received a confirmation order.

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. Upon checking, we did not receive any payment for your order. An order confirmation is automatically sent for each order whether or not payment has been completed. A di...

Read full response »

Loulou

Site Experience Feedback

Oct 20, 2024

Easy shopping, great prices

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Cloudy6

Site Experience Feedback

Oct 20, 2024

Always an enjoyable experience. Can always find what I’m looking for and there is usually a discount on the products that I purchase.

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Online Shopper

Site Experience Feedback

Oct 20, 2024

-

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

KK

Site Experience Feedback

Oct 19, 2024

very good. I have shop with strawberrynet for over 25 years.

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Carol

Site Experience Feedback

Oct 19, 2024

Good website, always has been. I have been using it for over 20 years.

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

black mamba

Post-Delivery Feedback

Oct 18, 2024

The only one thing I have a problem with the store they have a issue with payment.First they said problem with my credit card,then they charge me double and still dont fix that.I m not reccomend you gays,it s not correct

Xiaoling

Site Experience Feedback

Oct 18, 2024

good

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

TSW

Site Experience Feedback

Oct 07, 2024

Easy to navigate. Lots of products.


Post-Delivery Feedback

Oct 18, 2024

Easy to navigate different kinds of products. Easy to check-out.

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Tris

Site Experience Feedback

Oct 18, 2024

There are no significant issues with the website interface as the navigation is a smooth and intuitive one.

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Mly

Site Experience Feedback

Oct 18, 2024

If it you deliver the item on time I will be happy 🌼

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Cookie

Post-Delivery Feedback

Oct 18, 2024

The tracking is terrible. It is not timely and not great. The good thing about the experience is that the price is super attractive, and it allows me to look for more brands and compare price and I was able to get and try a few things that I was always tempted to try

Online Shopper

Site Experience Feedback

Oct 18, 2024

your website was experiencing errors

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. It would be helpful if you could provide us with more details on the issue for checking. At our e-commerce store, we strive to provide high-quality products that meet o...

Read full response »

Ali B

Site Experience Feedback

Sep 26, 2024

Excellent. Easy to navigate. Great discounts. I have been purchasing from Strawberrynet for many years now.


Post-Delivery Feedback

Oct 17, 2024

I’m always happy with my purchases from StrawberryNet and I appreciate the discount I receive for each new purchase.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »