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StrawberryNet Reviews - 1,464 Review - 9.0/10

Nov 29, 2024
Strawberrynet is the world's leading beauty online store, with over 33,000 products from 800 brands. Discover the best deals on the most diverse range of beauty, wellness, and lifestyle products at one-go with free shipping anywhere in the world.
Circle of Excellence - StrawberryNet

2007
Platinum

Circle of
Excellence

2 years

StrawberryNet Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.9 /10
Product Selection8.6 /10
Ease of Finding8.6 /10
Checkout Satisfaction8.8 /10
Product Met Expectations9.2 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

70%67%

Neutral

24%27%

Negative

7%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.8 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8.8 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for StrawberryNet

Showing 221 - 240 of 1,464

Bob

Site Experience Feedback

Oct 13, 2024

Auto fill of data doesn’t work Had to manually put in all fields

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. Please provide more details on the issue so we can ...

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JVH

Site Experience Feedback

Oct 12, 2024

Hopefully items arrive as ordered.

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

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Bronte

Site Experience Feedback

Oct 12, 2024

Great ahipping option, could add Apple Pau for faster checkout process (preload shipping address). Extras on checkout screen made it hard to navigate - keep that cart screen only.

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. Please note that you can save your billing and ship...

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Melissa

Site Experience Feedback

Oct 12, 2024

Good

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase. We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

ritis

Site Experience Feedback

Oct 12, 2024

it works great

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase. We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Andrei S. LMT

Site Experience Feedback

Oct 11, 2024

will wait the delivery first

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Lena

Site Experience Feedback

Oct 01, 2024

Great experience, easy to navigate, search the products, add them to the cart. Good variety of products. I'm the loyal customer from approximately 2005.


Post-Delivery Feedback

Oct 11, 2024

Great service, prices, fast delivery to different countries all over the world. The package is packed great, none of the boxes came damaged or broken.

Raisins

Site Experience Feedback

Oct 10, 2024

I havent ordered much in a while but for some reason it gave me a lot of trouble with my delivery address in fact, I tried to order 2 weeks ago and gave up. So it's not straight forward and I haven't changed my address since my last orders so found this a little painful! Other than that, love the site!

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate if you could provide us with more det...

Read full response »

RJ

Site Experience Feedback

Oct 10, 2024

Lots of choices to choose from. The prices seems high but when i go to cart i get huge discounts and i am very pleased with these massive discounts which i can save a lot from.

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase. We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Will

Site Experience Feedback

Oct 10, 2024

排序建議可以多選,只能選一種較不方便

From StrawberryNet

感謝您對最近購買的化妝品的回饋。在我們的電子商務商店,我們努力提供滿足客戶需求和期望的高品質產品。如果您能向我們提供您遇到的問題的更多詳細資訊以供檢查,我們將不勝感激。我們感謝您的支持,並期待將來再次為您服務。如果您有任何疑問或需要進一步協助,請隨時與我們聯繫。

PC

Site Experience Feedback

Oct 10, 2024

At times it was very slow

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate if you could provide us with more det...

Read full response »

CSK

Site Experience Feedback

Oct 04, 2024

A very easy shopping experience with many brands available for selection! Would be even more enjoyable if there are Korean skincare/Make up products available for selection. I.e. VDL, Lynature Co., etc

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

Online Shopper

Site Experience Feedback

Oct 10, 2024

if there is more discount will be better

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase. We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Pamela

Site Experience Feedback

Oct 10, 2024

Your prices are the best - delivery is excellent. Will definitely keep coming back!

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase. We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Lily

Site Experience Feedback

Oct 10, 2024

Good price

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase. We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Maria58

Site Experience Feedback

Sep 23, 2024

Good discount for this expensive serum, have been considering buying for the last four weeks and always came back to Strawberrynet as the best site, thank you!


Post-Delivery Feedback

Oct 09, 2024

The product I purchased is hard to find so I was delighted when I found it at Strawberry net. It is very expensive but with their generous discounts, I was able to afford it.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

Dory

Site Experience Feedback

Oct 09, 2024

Great experience

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Online Shopper

Site Experience Feedback

Oct 07, 2024

Easy to use and order the product I wanted

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Marcie

Site Experience Feedback

Oct 07, 2024

You don't have the Joico product that I wanted.

From StrawberryNet

Hi thank you for your feedback! We are sorry to hear the product you are interested is not available. Please kindly email us info@strawberrynet.com. We will inquire with our suppliers if they have the product you are interested i...

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NZGirl

Site Experience Feedback

Oct 07, 2024

I love purchasing my skincare products from Strawberry.net. The prices are very reasonable, love the sales and I love the free the delivery. The website is easy to navigate. Keep up the good work Strawberry.net. :)

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »