StrawberryNet Reviews - 1,464 Review - 9.0/10
2007
Platinum
Circle of
Excellence
2 years
StrawberryNet Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 8.9 /10 |
Likelihood to Recommend | 8.9 /10 |
Product Selection | 8.6 /10 |
Ease of Finding | 8.6 /10 |
Checkout Satisfaction | 8.8 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 8.6 /10 |
9.0out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
8.9out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 70% | 67% |
Neutral | 24% | 27% |
Negative | 7% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
8.6 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.8 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.6 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.7 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.0 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for StrawberryNet
Showing 221 - 240 of 1,464
Bob
Site Experience Feedback
Oct 13, 2024
Auto fill of data doesn’t work Had to manually put in all fields
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. Please provide more details on the issue so we can ...
Read full response »JVH
Site Experience Feedback
Oct 12, 2024
Hopefully items arrive as ordered.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Bronte
Site Experience Feedback
Oct 12, 2024
Great ahipping option, could add Apple Pau for faster checkout process (preload shipping address). Extras on checkout screen made it hard to navigate - keep that cart screen only.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 9
- Full ratings for this review »
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. Please note that you can save your billing and ship...
Read full response »Melissa
Site Experience Feedback
Oct 12, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase. We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »ritis
Site Experience Feedback
Oct 12, 2024
it works great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase. We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »Andrei S. LMT
Site Experience Feedback
Oct 11, 2024
will wait the delivery first
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Lena
Site Experience Feedback
Oct 01, 2024
Great experience, easy to navigate, search the products, add them to the cart. Good variety of products. I'm the loyal customer from approximately 2005.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Lena
Post-Delivery Feedback
Oct 11, 2024
Great service, prices, fast delivery to different countries all over the world. The package is packed great, none of the boxes came damaged or broken.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
Raisins
Site Experience Feedback
Oct 10, 2024
I havent ordered much in a while but for some reason it gave me a lot of trouble with my delivery address in fact, I tried to order 2 weeks ago and gave up. So it's not straight forward and I haven't changed my address since my last orders so found this a little painful! Other than that, love the site!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate if you could provide us with more det...
Read full response »RJ
Site Experience Feedback
Oct 10, 2024
Lots of choices to choose from. The prices seems high but when i go to cart i get huge discounts and i am very pleased with these massive discounts which i can save a lot from.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase. We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »Will
Site Experience Feedback
Oct 10, 2024
排序建議可以多選,只能選一種較不方便
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
From StrawberryNet
感謝您對最近購買的化妝品的回饋。在我們的電子商務商店,我們努力提供滿足客戶需求和期望的高品質產品。如果您能向我們提供您遇到的問題的更多詳細資訊以供檢查,我們將不勝感激。我們感謝您的支持,並期待將來再次為您服務。如果您有任何疑問或需要進一步協助,請隨時與我們聯繫。
PC
Site Experience Feedback
Oct 10, 2024
At times it was very slow
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate if you could provide us with more det...
Read full response »CSK
Site Experience Feedback
Oct 04, 2024
A very easy shopping experience with many brands available for selection! Would be even more enjoyable if there are Korean skincare/Make up products available for selection. I.e. VDL, Lynature Co., etc
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...
Read full response »Online Shopper
Site Experience Feedback
Oct 10, 2024
if there is more discount will be better
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase. We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »Pamela
Site Experience Feedback
Oct 10, 2024
Your prices are the best - delivery is excellent. Will definitely keep coming back!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase. We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »Lily
Site Experience Feedback
Oct 10, 2024
Good price
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase. We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »Maria58
Site Experience Feedback
Sep 23, 2024
Good discount for this expensive serum, have been considering buying for the last four weeks and always came back to Strawberrynet as the best site, thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Maria58
Post-Delivery Feedback
Oct 09, 2024
The product I purchased is hard to find so I was delighted when I found it at Strawberry net. It is very expensive but with their generous discounts, I was able to afford it.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...
Read full response »Dory
Site Experience Feedback
Oct 09, 2024
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »Online Shopper
Site Experience Feedback
Oct 07, 2024
Easy to use and order the product I wanted
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »Marcie
Site Experience Feedback
Oct 07, 2024
You don't have the Joico product that I wanted.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From StrawberryNet
Hi thank you for your feedback! We are sorry to hear the product you are interested is not available. Please kindly email us info@strawberrynet.com. We will inquire with our suppliers if they have the product you are interested i...
Read full response »NZGirl
Site Experience Feedback
Oct 07, 2024
I love purchasing my skincare products from Strawberry.net. The prices are very reasonable, love the sales and I love the free the delivery. The website is easy to navigate. Keep up the good work Strawberry.net. :)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »