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StrawberryNet Reviews - 1,464 Review - 9.0/10

Nov 28, 2024
Strawberrynet is the world's leading beauty online store, with over 33,000 products from 800 brands. Discover the best deals on the most diverse range of beauty, wellness, and lifestyle products at one-go with free shipping anywhere in the world.
Circle of Excellence - StrawberryNet

2007
Platinum

Circle of
Excellence

2 years

StrawberryNet Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.9 /10
Product Selection8.6 /10
Ease of Finding8.6 /10
Checkout Satisfaction8.8 /10
Product Met Expectations9.2 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

70%67%

Neutral

24%27%

Negative

7%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.8 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8.8 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for StrawberryNet

Showing 141 - 160 of 1,464

mazalcik

Site Experience Feedback

Sep 26, 2024

great

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

hope

Site Experience Feedback

Oct 16, 2024

Good experience.

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

KarinaSun

Site Experience Feedback

Oct 29, 2024

Slow page loading. Otherwise, everything is fine.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

ice

Site Experience Feedback

Oct 29, 2024

strawberrynet website is easy to use

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

Mrs Lam

Post-Delivery Feedback

Oct 28, 2024

Strawberry has a good selection of good brands for young to mature age. Prices are reasonable. My experience for the last so many years has been satisfactory, especially on time delivery.

Crystal

Site Experience Feedback

Oct 28, 2024

Yes , good , all the beauty stuff are all show on your web

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

Vicky

Site Experience Feedback

Oct 28, 2024

I found what I was looking for very quickly but when I waned some small low priced goods to be added to the shopping chart to « compete » the order, it was very hard to do. I ended up only buying one item that I initially wanted to buy with out any supplements.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

Rishsush

Site Experience Feedback

Oct 28, 2024

everything went smoothly

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

Lavish

Site Experience Feedback

Oct 28, 2024

Nothing bad. Experience was good.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

Tommy

Site Experience Feedback

Oct 27, 2024

good

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

RazzaMatazz

Site Experience Feedback

Oct 27, 2024

Hello, I've been shopping with strawberry net for years and would love to have receive a gift in the form of a cash voucher. I do know your prices are fantastic but once in a while a little win goes a long way. Thank you.

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Jane

Post-Delivery Feedback

Oct 27, 2024

Best Price for the products I want, no delivery charge and prompt delivery!

xiaoip

Site Experience Feedback

Oct 27, 2024

those reminder of extra cash promotion normally last for 3 days, once i missed, need to wait for another chance.

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. You may download the app and turn on your notifications so you won't miss out on our special offers. At our e-commerce store, we strive to provide high-quality products...

Read full response »

MEB

Site Experience Feedback

Oct 27, 2024

WEBSITE WAS CONFUSING.

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. It would be helpful if you could provide us with more details on the issue encountered for checking. At our e-commerce store, we strive to provide high-quality products...

Read full response »

Cynthia

Site Experience Feedback

Oct 15, 2024

Have a big sales price for EVELIM cleanser. And easy to purchase on the website.

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Kristina

Post-Delivery Feedback

Oct 27, 2024

Strawberrynet offered the product I was looking for at a great price, one third of what I had paid for it elsewhere! Delivery was fast and convenient too. Will order again.

CY

Site Experience Feedback

Oct 27, 2024

No further comments

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Sa

Site Experience Feedback

Oct 26, 2024

Good

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Cathy

Site Experience Feedback

Oct 26, 2024

Good

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

O

Site Experience Feedback

Oct 26, 2024

None

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »