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State Line Tack Reviews - 16,816 Review - 8.7/10

Nov 29, 2024
Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.
Circle of Excellence - State Line Tack

2016
Winner

Circle of
Excellence

1 years

State Line Tack Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.0 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

7.5 out of 10

Recent Reviews for State Line Tack

Showing 981 - 1000 of 16,816

Coboy

Site Experience Feedback

Nov 11, 2024

Fast and easy

Jess

Site Experience Feedback

Nov 11, 2024

Overall interaction with the website was okay

Online Shopper

Site Experience Feedback

Nov 11, 2024

It was simple to find what I needed.

Beth

Site Experience Feedback

Nov 11, 2024

I got what I was looking for (blankets for winter for standard donkey) However, flymasks for a standard size donkey got really confusing so I didn't purchase.

Online Shopper

Site Experience Feedback

Nov 11, 2024

Just fine

sj

Site Experience Feedback

Nov 11, 2024

worked great easy to search for item i wanted

Online Shopper

Site Experience Feedback

Nov 11, 2024

Good

AZ

Site Experience Feedback

Nov 11, 2024

I have 26.00 $ in pervious perches points what site would NOT let me use

liv

Site Experience Feedback

Nov 11, 2024

Easy and cheap.

WI

Site Experience Feedback

Nov 11, 2024

I HAVE HAD GOOD LUCK WITH THESE

Online Shopper

Site Experience Feedback

Nov 11, 2024

I receive too many texts from the website. I don’t like that I get a text every time I look at an item. However, today the text helped because I was able to ask about a discount code.

donkey and mule lover

Site Experience Feedback

Nov 11, 2024

Checkout was difficult as it said I had a previous account but wouldn't accept my password and when I attempted to change password it wouldn't accept that either. Finally got around it.

Ricki

Site Experience Feedback

Nov 11, 2024

Good

HorseNETX

Site Experience Feedback

Nov 11, 2024

Always a positive when you get a discount you aren’t expecting.

Bree

Site Experience Feedback

Nov 11, 2024

Website looks great ! Nice deals

Lann

Site Experience Feedback

Nov 11, 2024

Shipping should be free. It took awhile to confirm through Venmo.

Cold Spring Farm

Site Experience Feedback

Nov 11, 2024

Easy!

MB

Site Experience Feedback

Nov 11, 2024

I appreciate being able to redeem bonus points to reduce my cost

Lilyfields

Site Experience Feedback

Nov 11, 2024

The website was very user-friendly. I am looking forward to receiving my product.

Online Shopper

Post-Delivery Feedback

Nov 11, 2024

I was excited to see the variety of products available on line. I am very pleased with the breast collar that i purchased. The quality was better than I expected actually. I can't speak to how well it will hold up to constant use. But, I will be purchasing other products from State Line.