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State Line Tack Reviews - 16,816 Review - 8.7/10

Nov 29, 2024
Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.
Circle of Excellence - State Line Tack

2016
Winner

Circle of
Excellence

1 years

State Line Tack Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.0 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

7.5 out of 10

Recent Reviews for State Line Tack

Showing 961 - 980 of 16,816

Sally

Site Experience Feedback

Nov 11, 2024

your site is pretty easy to use.

Nyteshaed

Site Experience Feedback

Nov 11, 2024

Was easy to find what I needed, and my horse's size was in stock. I even got the color I wanted, and at a great price. Very happy with my purchase.

Possible free shipping if merchant doesn't allow discounts.

Site Experience Feedback

Nov 11, 2024

Only thing that I did not like was I was "given" a discount on a helmet on I purchased. But at checkout. It mentioned the merchant does not allow discounts. Which is ok I need the helmet but if that is the case I would offer free shipping or something to make up the difference. Because I did spend the money on the website to redeem some sort of percentage off and now I have earned nothing.

Kay

Site Experience Feedback

Nov 11, 2024

Limited color options but colors offered were suitable Promo did not apply to needed items Cost of shipping & Shipping time could be better Need items sooner than they will most likely arrive

LN

Site Experience Feedback

Nov 11, 2024

Tried to revise info at the end — change phone number- and was unable to change

GG

Site Experience Feedback

Nov 11, 2024

It was very easy to search and choose the products that I was looking for… and I found them for cheaper then I could buy in the local stores in our area.

Marie

Site Experience Feedback

Nov 11, 2024

nice website, easy to read and make purchase

Me

Site Experience Feedback

Nov 11, 2024

n/a

C

Site Experience Feedback

Nov 11, 2024

Good details, easy to find what wanting, best product on the market

NSM

Site Experience Feedback

Nov 11, 2024

Choosing a password was a pia. Would not accept either the strong pw chosen by safari or my usual pw because of symbols or hyphen.

KD

Site Experience Feedback

Nov 11, 2024

👍

Shacks

Site Experience Feedback

Oct 31, 2024

It was a pretty easy purchase, straight to check out!


Post-Delivery Feedback

Nov 11, 2024

It was a good purchase, even tho it told me ir was going to arrive a certain day, it arrived 3 days later but it was fine.

Angelbabii28

Site Experience Feedback

Nov 11, 2024

Didn't realize that just for a bridle and reins set, the shipping was going to be almost $13. Otherwise this is my one stop shop for all my tack.

Mindy

Site Experience Feedback

Nov 11, 2024

I should not have to pay for shipping with a $250 order of apparel. I will not pay it again.

Online Shopper

Site Experience Feedback

Nov 11, 2024

Hard to understand. Too many pop ups

Chuy

Site Experience Feedback

Nov 11, 2024

Easy to navigate and select and purchase.

Jazzzy Girl

Site Experience Feedback

Nov 11, 2024

great items, and ease of site usage

Sue

Site Experience Feedback

Nov 11, 2024

Very easy to navigate and choose my item. Appreciate the sale.

EGRA

Site Experience Feedback

Nov 11, 2024

Stateline has the jump blocks i need for the best price out of smart pack deedees tack ...

Richard

Post-Delivery Feedback

Nov 11, 2024

Well I think your sale offers are a little deceptive. You offer say a 30% discount but then add on shipping handling and other fees that make the end price unattractive. I can do better.