State Line Tack Reviews - 16,816 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
State Line Tack Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.7 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.0 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.7 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 78% |
Neutral | 16% | 16% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.0 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.0 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.0 out of 10
Returns Process
Satisfaction with the returns process
7.5 out of 10
Recent Reviews for State Line Tack
Showing 961 - 980 of 16,816
Sally
Site Experience Feedback
Nov 11, 2024
your site is pretty easy to use.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nyteshaed
Site Experience Feedback
Nov 11, 2024
Was easy to find what I needed, and my horse's size was in stock. I even got the color I wanted, and at a great price. Very happy with my purchase.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Possible free shipping if merchant doesn't allow discounts.
Site Experience Feedback
Nov 11, 2024
Only thing that I did not like was I was "given" a discount on a helmet on I purchased. But at checkout. It mentioned the merchant does not allow discounts. Which is ok I need the helmet but if that is the case I would offer free shipping or something to make up the difference. Because I did spend the money on the website to redeem some sort of percentage off and now I have earned nothing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kay
Site Experience Feedback
Nov 11, 2024
Limited color options but colors offered were suitable Promo did not apply to needed items Cost of shipping & Shipping time could be better Need items sooner than they will most likely arrive
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
- Full ratings for this review »
LN
Site Experience Feedback
Nov 11, 2024
Tried to revise info at the end — change phone number- and was unable to change
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
GG
Site Experience Feedback
Nov 11, 2024
It was very easy to search and choose the products that I was looking for… and I found them for cheaper then I could buy in the local stores in our area.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Marie
Site Experience Feedback
Nov 11, 2024
nice website, easy to read and make purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Me
Site Experience Feedback
Nov 11, 2024
n/a
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
C
Site Experience Feedback
Nov 11, 2024
Good details, easy to find what wanting, best product on the market
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
NSM
Site Experience Feedback
Nov 11, 2024
Choosing a password was a pia. Would not accept either the strong pw chosen by safari or my usual pw because of symbols or hyphen.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
KD
Site Experience Feedback
Nov 11, 2024
👍
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shacks
Site Experience Feedback
Oct 31, 2024
It was a pretty easy purchase, straight to check out!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Shacks
Post-Delivery Feedback
Nov 11, 2024
It was a good purchase, even tho it told me ir was going to arrive a certain day, it arrived 3 days later but it was fine.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: 10
- Full ratings for this review »
Angelbabii28
Site Experience Feedback
Nov 11, 2024
Didn't realize that just for a bridle and reins set, the shipping was going to be almost $13. Otherwise this is my one stop shop for all my tack.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mindy
Site Experience Feedback
Nov 11, 2024
I should not have to pay for shipping with a $250 order of apparel. I will not pay it again.
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 11, 2024
Hard to understand. Too many pop ups
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- Full ratings for this review »
Chuy
Site Experience Feedback
Nov 11, 2024
Easy to navigate and select and purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jazzzy Girl
Site Experience Feedback
Nov 11, 2024
great items, and ease of site usage
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sue
Site Experience Feedback
Nov 11, 2024
Very easy to navigate and choose my item. Appreciate the sale.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
EGRA
Site Experience Feedback
Nov 11, 2024
Stateline has the jump blocks i need for the best price out of smart pack deedees tack ...
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
Richard
Post-Delivery Feedback
Nov 11, 2024
Well I think your sale offers are a little deceptive. You offer say a 30% discount but then add on shipping handling and other fees that make the end price unattractive. I can do better.
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 3
- Customer Support: 8
- Full ratings for this review »