State Line Tack Reviews - 16,816 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
State Line Tack Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.7 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.0 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.7 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 78% |
Neutral | 16% | 16% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.0 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.0 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.0 out of 10
Returns Process
Satisfaction with the returns process
7.5 out of 10
Recent Reviews for State Line Tack
Showing 941 - 960 of 16,816
Online Shopper
Site Experience Feedback
Oct 28, 2024
Online chat with live agent never responded
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 12, 2024
I wanted to know if the way I measure bits was accurate. The service representative assured me that you and i measured the same way. I was then able to correctly order a snaffle bit. I do recommend state line tack for your fast service and good products.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 12, 2024
Good inventory easy ordering
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 12, 2024
Love the website
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
rivervalleyequine
Site Experience Feedback
Nov 12, 2024
I have loved everything so far the only bad I have gotten was a neck sweats and it was to small.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Black Pony
Site Experience Feedback
Oct 29, 2024
I've been shopping with Stateline Tack for decades and multiple horses. You guys are great and always have what I need.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Black Pony
Post-Delivery Feedback
Nov 12, 2024
This was an odd order. We purchased 28 small buckets for a feed room make over. State Line had exactly the colors we needed and they arrived even sooner than expected.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Surrey
Site Experience Feedback
Nov 12, 2024
Plenty of items to choose from. Great prices.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Reba
Site Experience Feedback
Nov 12, 2024
Overall positive experience. Would have appreciated having a sizing chart when purchasing boots.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Stacey
Post-Delivery Feedback
Nov 12, 2024
Have alot to offer, good prices and sales, speedy delivery
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Chuck
Post-Delivery Feedback
Nov 12, 2024
I wanted to buy a girth strap that did NOT have elastic in it. In going through all your photos, i found one and ordered it. The one that arrived did not match the picture, it had elastic connected buckles on one side that were not shown in the photo.
- Overall Rating: 3
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
JenRed
Site Experience Feedback
Oct 29, 2024
I thought navigation with State Line Tack was fine, but pictures could be better/bigger. Unfortunate Kerrits restricts it's discounts. I might have gotten more!
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
- Full ratings for this review »
JenRed
Post-Delivery Feedback
Nov 12, 2024
So I tried to purchase 2 items and after all the internet surfing, plugging in my credit card, and placing the order I was told the items were no longer in stock. To then get a text saying thanks for my order... which wasn't coming. And the items still appeared to be IN STOCK even after being told they weren't. I bought the items elsewhere.
- Overall Rating: 3
- Would Shop Here Again: N/A
- Likelihood To Recommend: 4
- On Time Delivery: 2
- Customer Support: 2
- Full ratings for this review »
Matisse
Site Experience Feedback
Nov 12, 2024
I am always pleased with items and service when I order or have an issue.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
E
Site Experience Feedback
Nov 12, 2024
overall interaction was satisfactory. no issues or complaints at this time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Aj
Site Experience Feedback
Nov 06, 2024
Easy shopping!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Aj
Post-Delivery Feedback
Nov 12, 2024
Easy and convenient to order on line! They always have what I'm looking for! And best part is, delivered to my door!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
SS
Site Experience Feedback
Nov 12, 2024
all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Horse crzy
Site Experience Feedback
Nov 12, 2024
Great selection and best prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Breen
Site Experience Feedback
Nov 12, 2024
My purchase process was quick and painless! Summary before checkout was super helpful, I’m pretty fond the breakdown of prices and discounts.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Deb K
Site Experience Feedback
Nov 11, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Barn Essentials
Site Experience Feedback
Nov 11, 2024
Essentials I need at a sale price!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 11, 2024
Excited to find neck straps! And 30 off made me buy more than 1 lol
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
MDrider
Site Experience Feedback
Nov 11, 2024
Good sales and prices, but shipping costs are much higher than average and negate the savings on products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »