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State Line Tack Reviews - 16,816 Review - 8.7/10

Nov 29, 2024
Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.
Circle of Excellence - State Line Tack

2016
Winner

Circle of
Excellence

1 years

State Line Tack Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.0 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

7.5 out of 10

Recent Reviews for State Line Tack

Showing 941 - 960 of 16,816

Online Shopper

Site Experience Feedback

Oct 28, 2024

Online chat with live agent never responded


Post-Delivery Feedback

Nov 12, 2024

I wanted to know if the way I measure bits was accurate. The service representative assured me that you and i measured the same way. I was then able to correctly order a snaffle bit. I do recommend state line tack for your fast service and good products.

Online Shopper

Site Experience Feedback

Nov 12, 2024

Good inventory easy ordering

Online Shopper

Site Experience Feedback

Nov 12, 2024

Love the website

rivervalleyequine

Site Experience Feedback

Nov 12, 2024

I have loved everything so far the only bad I have gotten was a neck sweats and it was to small.

Black Pony

Site Experience Feedback

Oct 29, 2024

I've been shopping with Stateline Tack for decades and multiple horses. You guys are great and always have what I need.


Post-Delivery Feedback

Nov 12, 2024

This was an odd order. We purchased 28 small buckets for a feed room make over. State Line had exactly the colors we needed and they arrived even sooner than expected.

Surrey

Site Experience Feedback

Nov 12, 2024

Plenty of items to choose from. Great prices.

Reba

Site Experience Feedback

Nov 12, 2024

Overall positive experience. Would have appreciated having a sizing chart when purchasing boots.

Stacey

Post-Delivery Feedback

Nov 12, 2024

Have alot to offer, good prices and sales, speedy delivery

Chuck

Post-Delivery Feedback

Nov 12, 2024

I wanted to buy a girth strap that did NOT have elastic in it. In going through all your photos, i found one and ordered it. The one that arrived did not match the picture, it had elastic connected buckles on one side that were not shown in the photo.

JenRed

Site Experience Feedback

Oct 29, 2024

I thought navigation with State Line Tack was fine, but pictures could be better/bigger. Unfortunate Kerrits restricts it's discounts. I might have gotten more!


Post-Delivery Feedback

Nov 12, 2024

So I tried to purchase 2 items and after all the internet surfing, plugging in my credit card, and placing the order I was told the items were no longer in stock. To then get a text saying thanks for my order... which wasn't coming. And the items still appeared to be IN STOCK even after being told they weren't. I bought the items elsewhere.

Matisse

Site Experience Feedback

Nov 12, 2024

I am always pleased with items and service when I order or have an issue.

E

Site Experience Feedback

Nov 12, 2024

overall interaction was satisfactory. no issues or complaints at this time

Aj

Site Experience Feedback

Nov 06, 2024

Easy shopping!


Post-Delivery Feedback

Nov 12, 2024

Easy and convenient to order on line! They always have what I'm looking for! And best part is, delivered to my door!

SS

Site Experience Feedback

Nov 12, 2024

all good

Horse crzy

Site Experience Feedback

Nov 12, 2024

Great selection and best prices

Breen

Site Experience Feedback

Nov 12, 2024

My purchase process was quick and painless! Summary before checkout was super helpful, I’m pretty fond the breakdown of prices and discounts.

Deb K

Site Experience Feedback

Nov 11, 2024

Good

Barn Essentials

Site Experience Feedback

Nov 11, 2024

Essentials I need at a sale price!

Online Shopper

Site Experience Feedback

Nov 11, 2024

Excited to find neck straps! And 30 off made me buy more than 1 lol

MDrider

Site Experience Feedback

Nov 11, 2024

Good sales and prices, but shipping costs are much higher than average and negate the savings on products.