State Line Tack Reviews - 16,816 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
State Line Tack Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.7 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.0 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.7 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 78% |
Neutral | 16% | 16% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.0 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.0 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.0 out of 10
Returns Process
Satisfaction with the returns process
7.5 out of 10
Recent Reviews for State Line Tack
Showing 1021 - 1040 of 16,816
camilla
Site Experience Feedback
Nov 10, 2024
love it
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Littlefarmer
Site Experience Feedback
Nov 10, 2024
Easy to find what I was looking for
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Panda22
Site Experience Feedback
Sep 30, 2024
Very smooth shopping process.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Panda22
Post-Delivery Feedback
Nov 10, 2024
Stateline tack had the best price for the product I was looking for. It arrived quickly and it was just what I needed.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Pat
Site Experience Feedback
Jul 04, 2024
Easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pat
Post-Delivery Feedback
Nov 10, 2024
I have shopped with State Line Tack for years. I have always been satisfied with their products. The product descriptions are accurate and the pictures and size charts are helpful.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
SM
Site Experience Feedback
Nov 10, 2024
Site said 15% off orders, but my purchase did not get it.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Robin
Site Experience Feedback
Nov 10, 2024
It went well
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 10, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kimberly
Site Experience Feedback
Nov 10, 2024
Quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cyndy
Site Experience Feedback
Nov 10, 2024
I had purchased one of these items from you previously, so I knew exactly what I was looking for. No problems finding it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
HF
Site Experience Feedback
Nov 10, 2024
It was a bit difficult to see how to use the Rewards, and I had to select it on two different occasions. Selecting it the first time disappeared after I entered a promo code.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Mary
Site Experience Feedback
Nov 10, 2024
Always are reliable, and I can always count on them to get my package quick. Great place to buy horse equipment and tack!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
shannon
Site Experience Feedback
Nov 10, 2024
Good experience
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Jess
Site Experience Feedback
Nov 10, 2024
Great experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 10, 2024
Overall good some information regarding the product seemed hard to access as far as location Hard to tell if the 15% was applied and I had a separate discount code - it did not state on the code an expiration date but when I went to use it it said expired - a bit frustrating
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
ronin
Site Experience Feedback
Nov 10, 2024
it took many attempts to get it to accept my payment
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Willow
Site Experience Feedback
Nov 10, 2024
Prices are fair, website easy to navigate.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
James
Post-Delivery Feedback
Nov 10, 2024
Good quality vest. Great service from State Line.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
K
Site Experience Feedback
Nov 10, 2024
Found this site by looking for an item on sale! Was significantly cheaper than other places.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mimi
Site Experience Feedback
Nov 10, 2024
It jumped to this survey too fast I was not able to really see how much I spent or the future deals I am eligible for
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Laura
Site Experience Feedback
Nov 10, 2024
Very frustrating. Check out is very frustrating.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- Full ratings for this review »