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State Line Tack Reviews - 16,816 Review - 8.7/10

Nov 29, 2024
Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.
Circle of Excellence - State Line Tack

2016
Winner

Circle of
Excellence

1 years

State Line Tack Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.0 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

7.5 out of 10

Recent Reviews for State Line Tack

Showing 1021 - 1040 of 16,816

camilla

Site Experience Feedback

Nov 10, 2024

love it

Littlefarmer

Site Experience Feedback

Nov 10, 2024

Easy to find what I was looking for

Panda22

Site Experience Feedback

Sep 30, 2024

Very smooth shopping process.


Post-Delivery Feedback

Nov 10, 2024

Stateline tack had the best price for the product I was looking for. It arrived quickly and it was just what I needed.

Pat

Site Experience Feedback

Jul 04, 2024

Easy to use.


Post-Delivery Feedback

Nov 10, 2024

I have shopped with State Line Tack for years. I have always been satisfied with their products. The product descriptions are accurate and the pictures and size charts are helpful.

SM

Site Experience Feedback

Nov 10, 2024

Site said 15% off orders, but my purchase did not get it.

Robin

Site Experience Feedback

Nov 10, 2024

It went well

Online Shopper

Site Experience Feedback

Nov 10, 2024

Great

Kimberly

Site Experience Feedback

Nov 10, 2024

Quick and easy

Cyndy

Site Experience Feedback

Nov 10, 2024

I had purchased one of these items from you previously, so I knew exactly what I was looking for. No problems finding it.

HF

Site Experience Feedback

Nov 10, 2024

It was a bit difficult to see how to use the Rewards, and I had to select it on two different occasions. Selecting it the first time disappeared after I entered a promo code.

Mary

Site Experience Feedback

Nov 10, 2024

Always are reliable, and I can always count on them to get my package quick. Great place to buy horse equipment and tack!

shannon

Site Experience Feedback

Nov 10, 2024

Good experience

Jess

Site Experience Feedback

Nov 10, 2024

Great experience!

Online Shopper

Site Experience Feedback

Nov 10, 2024

Overall good some information regarding the product seemed hard to access as far as location Hard to tell if the 15% was applied and I had a separate discount code - it did not state on the code an expiration date but when I went to use it it said expired - a bit frustrating

ronin

Site Experience Feedback

Nov 10, 2024

it took many attempts to get it to accept my payment

Willow

Site Experience Feedback

Nov 10, 2024

Prices are fair, website easy to navigate.

James

Post-Delivery Feedback

Nov 10, 2024

Good quality vest. Great service from State Line.

K

Site Experience Feedback

Nov 10, 2024

Found this site by looking for an item on sale! Was significantly cheaper than other places.

Mimi

Site Experience Feedback

Nov 10, 2024

It jumped to this survey too fast I was not able to really see how much I spent or the future deals I am eligible for

Laura

Site Experience Feedback

Nov 10, 2024

Very frustrating. Check out is very frustrating.