Home > Pet Supplies > State Line Tack

State Line Tack Reviews - 16,816 Review - 8.7/10

Nov 29, 2024
Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.
Circle of Excellence - State Line Tack

2016
Winner

Circle of
Excellence

1 years

State Line Tack Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.0 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

7.5 out of 10

Recent Reviews for State Line Tack

Showing 1001 - 1020 of 16,816

RCKillian

Post-Delivery Feedback

Nov 11, 2024

Easy to place order online

Online Shopper

Site Experience Feedback

Nov 02, 2024

Great


Post-Delivery Feedback

Nov 11, 2024

Love my new horse winter blanket - weight, color everything

Shannon

Site Experience Feedback

Nov 11, 2024

Good selection and decent prices.

Online Shopper

Site Experience Feedback

Nov 11, 2024

Clear

JET

Site Experience Feedback

Nov 11, 2024

I like the selection and price range of products

Kathy

Site Experience Feedback

Nov 03, 2024

It was quick and easy

Lillie

Site Experience Feedback

Oct 29, 2024

There are a lot of choices in turnout blankets. I was looking for one that did not have T-buckles, as I have a hard time with them (I have arthritic hands). Some of the pictures were not clear as to the closure hardware, and the descriptions did not always address this either.


Post-Delivery Feedback

Nov 11, 2024

I ordered a turnout blanket for my horse first I followed the measurement instructions and then ordered the product I was looking for. The fit was really great, and the quality of the product was excellent very pleased with the purchase!

Tealhorserider

Site Experience Feedback

Nov 11, 2024

Good to get email showing the special price on the saddle covers. Clicked the link and went right to the website and ordered several of the covers.

Sandy

Site Experience Feedback

Nov 11, 2024

I like the selection on this site, easy to navigate. They do not always have my size , however prices seem fair . They offer a great selection items.

Online Shopper

Post-Delivery Feedback

Nov 11, 2024

State line tack had what i was looking for. Great products. Delivery got sent out a day later then it was supposed to and took longer to get delivered as well. But the products itself were great.

ma

Site Experience Feedback

Nov 10, 2024

hi--i had a 25 per cent coupon not sure if it took off. Like your products

Oldtimer

Site Experience Feedback

Nov 10, 2024

I have been purchasing from Stateline for 40 years, way before the inception of computers. I am rather computer literate and I find the site cumbersome and somewhat difficult to navigate. There needs to be a way to continue shopping once you are in the view cart screen and a clearer means of figuring out the actual total of your purchase before you get to that place your order button.

Carmen

Site Experience Feedback

Nov 10, 2024

Pretty easy and a lot to choose from

Kimmer

Site Experience Feedback

Nov 10, 2024

It went great!

Online Shopper

Site Experience Feedback

Nov 10, 2024

Nothing bad in today's transaction, found what I needed quickly and for a good price

Sw

Site Experience Feedback

Nov 10, 2024

Seamless ordering process

Show mom

Site Experience Feedback

Nov 10, 2024

I would have liked to see the inside of the bridle bag. Last bag I bought from another vendor the seams weren’t taped and the bag ripped at the seams.

Vegan Horse Girl

Site Experience Feedback

Nov 10, 2024

good prices and reliable shipping

SS7

Site Experience Feedback

Nov 10, 2024

easy to navigate, find merchandise and read reviews!

SubCdr

Site Experience Feedback

Nov 10, 2024

Looking for sale on blankets but had to select brand name and types of blankets