State Line Tack Reviews - 16,816 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
State Line Tack Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.7 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.0 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.7 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 78% |
Neutral | 16% | 16% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.0 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.0 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.0 out of 10
Returns Process
Satisfaction with the returns process
7.5 out of 10
Recent Reviews for State Line Tack
Showing 1001 - 1020 of 16,816
RCKillian
Post-Delivery Feedback
Nov 11, 2024
Easy to place order online
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 02, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 11, 2024
Love my new horse winter blanket - weight, color everything
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Shannon
Site Experience Feedback
Nov 11, 2024
Good selection and decent prices.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 11, 2024
Clear
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JET
Site Experience Feedback
Nov 11, 2024
I like the selection and price range of products
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Kathy
Site Experience Feedback
Nov 03, 2024
It was quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lillie
Site Experience Feedback
Oct 29, 2024
There are a lot of choices in turnout blankets. I was looking for one that did not have T-buckles, as I have a hard time with them (I have arthritic hands). Some of the pictures were not clear as to the closure hardware, and the descriptions did not always address this either.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lillie
Post-Delivery Feedback
Nov 11, 2024
I ordered a turnout blanket for my horse first I followed the measurement instructions and then ordered the product I was looking for. The fit was really great, and the quality of the product was excellent very pleased with the purchase!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 8
- Full ratings for this review »
Tealhorserider
Site Experience Feedback
Nov 11, 2024
Good to get email showing the special price on the saddle covers. Clicked the link and went right to the website and ordered several of the covers.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sandy
Site Experience Feedback
Nov 11, 2024
I like the selection on this site, easy to navigate. They do not always have my size , however prices seem fair . They offer a great selection items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 11, 2024
State line tack had what i was looking for. Great products. Delivery got sent out a day later then it was supposed to and took longer to get delivered as well. But the products itself were great.
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 3
- Customer Support: N/A
- Full ratings for this review »
ma
Site Experience Feedback
Nov 10, 2024
hi--i had a 25 per cent coupon not sure if it took off. Like your products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Oldtimer
Site Experience Feedback
Nov 10, 2024
I have been purchasing from Stateline for 40 years, way before the inception of computers. I am rather computer literate and I find the site cumbersome and somewhat difficult to navigate. There needs to be a way to continue shopping once you are in the view cart screen and a clearer means of figuring out the actual total of your purchase before you get to that place your order button.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Carmen
Site Experience Feedback
Nov 10, 2024
Pretty easy and a lot to choose from
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kimmer
Site Experience Feedback
Nov 10, 2024
It went great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 10, 2024
Nothing bad in today's transaction, found what I needed quickly and for a good price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sw
Site Experience Feedback
Nov 10, 2024
Seamless ordering process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Show mom
Site Experience Feedback
Nov 10, 2024
I would have liked to see the inside of the bridle bag. Last bag I bought from another vendor the seams weren’t taped and the bag ripped at the seams.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Vegan Horse Girl
Site Experience Feedback
Nov 10, 2024
good prices and reliable shipping
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
SS7
Site Experience Feedback
Nov 10, 2024
easy to navigate, find merchandise and read reviews!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SubCdr
Site Experience Feedback
Nov 10, 2024
Looking for sale on blankets but had to select brand name and types of blankets
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »