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State Line Tack Reviews - 16,816 Review - 8.7/10

Nov 28, 2024
Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.
Circle of Excellence - State Line Tack

2016
Winner

Circle of
Excellence

1 years

State Line Tack Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.0 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

7.5 out of 10

Recent Reviews for State Line Tack

Showing 921 - 940 of 16,816

Lauren

Site Experience Feedback

Nov 12, 2024

Easy to navigate and a wide variety of options

Leo

Site Experience Feedback

Nov 12, 2024

Easy transaction.

CH

Site Experience Feedback

Nov 12, 2024

Easy to navigate. My items are available with a little discount. Looking forward to receiving this order which contains a gift for my granddaughter.

Micky

Site Experience Feedback

Nov 12, 2024

Quick and easy purchase.

Dye

Site Experience Feedback

Nov 12, 2024

Great!

Gerry

Site Experience Feedback

Nov 12, 2024

Good

Jo

Site Experience Feedback

Nov 12, 2024

Easy. Fast.

LJazzy

Site Experience Feedback

Nov 12, 2024

Loved it

Online Shopper

Site Experience Feedback

Nov 12, 2024

Great

Glo

Post-Delivery Feedback

Nov 12, 2024

I ordered two different pairs of riding boots. They were both supposed to be for winter riding. The one pair that was truly for winter riding, unfortunately, I could not wear. If I had been able to get my left foot in the boot, they would have been great; but because of an injury years ago, my left foot is very picky about what it can wear. The other pair of boots were beautiful, but not for winter riding: no extra insulation. They were also to tall for my legs. They would have cut into my knees while trying to ride. Both pairs of boots were too tall, actually. I'm 5'4" and don't have what I would consider to be short legs; they're average. Obviously, I'm returning all.

Online Shopper

Post-Delivery Feedback

Nov 12, 2024

I ordered a coat for my dog. Was too big so I returned it and ordered a smaller size. Excellent service.. having to pay postage 3 times was not fun. Could have bought another coat…

Brownie

Site Experience Feedback

Nov 12, 2024

All around good.

toni

Site Experience Feedback

Nov 12, 2024

ok

Toots

Site Experience Feedback

Nov 12, 2024

The information I needed to order the correct size of mini horse blanket were very clear.

Nathalie

Site Experience Feedback

Nov 12, 2024

Everything was great, the website is easy to use the there is a large selection of stuff

Online Shopper

Site Experience Feedback

Nov 12, 2024

simple

josie

Site Experience Feedback

Nov 12, 2024

good experience, items I wanted were available

Online Shopper

Site Experience Feedback

Nov 12, 2024

selection is nice, but wish the shipping was free over $100

Online Shopper

Site Experience Feedback

Nov 12, 2024

website kept on wanting to charge me shipping. Also bad customer service. I felt I was taking up too much of Tina's time. Also I was dropped from the first time I called with questions had to call a 2nd time.

Billy

Site Experience Feedback

Nov 12, 2024

All good. Easy to find