State Line Tack Reviews - 16,816 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
State Line Tack Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.7 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.0 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.7 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 78% |
Neutral | 16% | 16% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.0 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.0 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.0 out of 10
Returns Process
Satisfaction with the returns process
7.5 out of 10
Recent Reviews for State Line Tack
Showing 921 - 940 of 16,816
Lauren
Site Experience Feedback
Nov 12, 2024
Easy to navigate and a wide variety of options
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Leo
Site Experience Feedback
Nov 12, 2024
Easy transaction.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
CH
Site Experience Feedback
Nov 12, 2024
Easy to navigate. My items are available with a little discount. Looking forward to receiving this order which contains a gift for my granddaughter.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Micky
Site Experience Feedback
Nov 12, 2024
Quick and easy purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dye
Site Experience Feedback
Nov 12, 2024
Great!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Gerry
Site Experience Feedback
Nov 12, 2024
Good
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Jo
Site Experience Feedback
Nov 12, 2024
Easy. Fast.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
LJazzy
Site Experience Feedback
Nov 12, 2024
Loved it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 12, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Glo
Post-Delivery Feedback
Nov 12, 2024
I ordered two different pairs of riding boots. They were both supposed to be for winter riding. The one pair that was truly for winter riding, unfortunately, I could not wear. If I had been able to get my left foot in the boot, they would have been great; but because of an injury years ago, my left foot is very picky about what it can wear. The other pair of boots were beautiful, but not for winter riding: no extra insulation. They were also to tall for my legs. They would have cut into my knees while trying to ride. Both pairs of boots were too tall, actually. I'm 5'4" and don't have what I would consider to be short legs; they're average. Obviously, I'm returning all.
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 1
- Customer Support: 9
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 12, 2024
I ordered a coat for my dog. Was too big so I returned it and ordered a smaller size. Excellent service.. having to pay postage 3 times was not fun. Could have bought another coat…
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Brownie
Site Experience Feedback
Nov 12, 2024
All around good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
toni
Site Experience Feedback
Nov 12, 2024
ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Toots
Site Experience Feedback
Nov 12, 2024
The information I needed to order the correct size of mini horse blanket were very clear.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nathalie
Site Experience Feedback
Nov 12, 2024
Everything was great, the website is easy to use the there is a large selection of stuff
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 12, 2024
simple
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
josie
Site Experience Feedback
Nov 12, 2024
good experience, items I wanted were available
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 12, 2024
selection is nice, but wish the shipping was free over $100
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 12, 2024
website kept on wanting to charge me shipping. Also bad customer service. I felt I was taking up too much of Tina's time. Also I was dropped from the first time I called with questions had to call a 2nd time.
- Overall Rating: 3
- Would Shop Here Again: 5
- Likelihood To Recommend: 4
- Full ratings for this review »
Billy
Site Experience Feedback
Nov 12, 2024
All good. Easy to find
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »