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State Line Tack Reviews - 16,816 Review - 8.7/10

Nov 28, 2024
Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.
Circle of Excellence - State Line Tack

2016
Winner

Circle of
Excellence

1 years

State Line Tack Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.0 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

7.5 out of 10

Recent Reviews for State Line Tack

Showing 901 - 920 of 16,816

Online Shopper

Post-Delivery Feedback

Nov 12, 2024

This was/is a gift

Triggersmom

Site Experience Feedback

Nov 12, 2024

Good

Chris S

Site Experience Feedback

Nov 12, 2024

Easy to navigate with clear descriptions and pictures

Online Shopper

Post-Delivery Feedback

Nov 12, 2024

This was amazing and I plan on returning, so many options!!

Julie

Site Experience Feedback

Nov 12, 2024

The website was very easy to use and navigate. I like that the discounts/sale items are clearly displayed. I would've like be able to understand the shipping costs better, the total seemed to keep rising as I was navigating through check out, and I couldn't understand the breakdown clearly.

Sue

Site Experience Feedback

Nov 12, 2024

I was looking for a turnout blanket for my horse & saw you had many on sale which I appreciated. There was a good selection & good prices.

Online Shopper

Site Experience Feedback

Nov 12, 2024

They have great prices and the site is easy to use.

Gods Country

Site Experience Feedback

Nov 12, 2024

Easy to use, password should allow special characters for added security.

Online Shopper

Site Experience Feedback

Nov 12, 2024

Na

Rick

Site Experience Feedback

Nov 12, 2024

A little clunky at times going back and forth between items and not enough options or details

Jess

Site Experience Feedback

Nov 12, 2024

Good

Lean

Post-Delivery Feedback

Nov 12, 2024

Quality of leather is TERRIBLE

C. Goforth

Post-Delivery Feedback

Nov 12, 2024

Product arrived in a timely manor and was just as described.

Kbhaven

Site Experience Feedback

Nov 12, 2024

So far so good. Purchasing was good.

Zainey.1

Site Experience Feedback

Nov 12, 2024

I thought it was super easy to use and had great discounts. I was also able to find the size and pattern I wanted.

Gypsy

Post-Delivery Feedback

Nov 12, 2024

Great products! Great price! Great on line experience! Great shipping!

Ajm

Site Experience Feedback

Nov 12, 2024

I selected the items I wanted from a catalog and then went online to purchase. Generally, the experience was good but I wanted to delete one item from my order and couldn't figure out how to delete it during the check out process.

Steve

Site Experience Feedback

Nov 12, 2024

Great service, products and site

Online Shopper

Post-Delivery Feedback

Nov 12, 2024

Product came late and no in 3 business days like I paid

Online Shopper

Site Experience Feedback

Nov 12, 2024

I had a hard time with it going to my daughter. I wanted her to receive it not to come to me. Now I have to ship it to her. Very frustrating