State Line Tack Reviews - 16,816 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
State Line Tack Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.7 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.0 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.7 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 78% |
Neutral | 16% | 16% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.0 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.0 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.0 out of 10
Returns Process
Satisfaction with the returns process
7.5 out of 10
Recent Reviews for State Line Tack
Showing 881 - 900 of 16,816
Dalton
Site Experience Feedback
Nov 13, 2024
satisfied with shopping and checkout experience. Shipping charge pricey
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 01, 2024
I was quoted one price for the pad I purchased and then it didn’t allow the price that the website said it was on sale for.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Sonoran Performance Horses LLC
Site Experience Feedback
Nov 13, 2024
Everything was pretty straight forward! I was hoping to find blankets with more color options, patterns, and designs, but I understand that not everyone can carry these products. Overall very satisfied! I hope the product is a good fit for what I need.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
- Full ratings for this review »
Tana
Site Experience Feedback
Oct 28, 2024
Very happy with the service
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Tana
Post-Delivery Feedback
Nov 13, 2024
The halter wasn't what i expected and the fit was to small and honestly to return is kind of a hassle .. your return policy should be more simple and then not take forever to get it done
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 5
- Customer Support: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 13, 2024
great no problems
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Sumrtym
Site Experience Feedback
Nov 13, 2024
Great prices on holiday merchandise
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Singular
Site Experience Feedback
Nov 13, 2024
I had significant trouble with the credit card function on my cell phone and switched over to online ordering via laptop; still had trouble with credit card function and added a new card. Probably spent 45 minutes between the two attempts. It was kinda grueling but eventually worked. No idea what the trouble was/is. I appreciate the sale price and quality of this purchase. I looked around and no other vendor could provide what I was looking for at a reasonable price. Super appreciate this product availability and the sale price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Patti C
Site Experience Feedback
Nov 13, 2024
great experience as always
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
wolvrns12
Site Experience Feedback
Nov 13, 2024
Quick and easy for getting the gift I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BG
Site Experience Feedback
Nov 13, 2024
30% discount misleading... not on all products over $129 apparently.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 4
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 13, 2024
ok
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Marlene
Site Experience Feedback
Nov 13, 2024
Placing my order via the website was a smooth and effortless experience.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Lyndsey
Site Experience Feedback
Nov 13, 2024
It was great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Becky
Site Experience Feedback
Nov 07, 2024
I purchased a bogo and it wasn’t obvious that it was automatic. Couldn’t find matching Chan rope lead for both
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Becky
Post-Delivery Feedback
Nov 13, 2024
Got a bogo and am very happy with my purchase
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Hazel
Site Experience Feedback
Nov 03, 2024
Love it easy to find what I need and always good prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Hazel
Post-Delivery Feedback
Nov 13, 2024
Statelinetacks just an amazing spot to find any tack you need and a really good price. Never had any issues and my horses love it.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 13, 2024
Order processing times are terrible. I'm glad I didn't need my order quickly. I could have received an order from another country faster. When I eventually DID receive my order, they addressed it to the wrong person. How does that even happen? I'm glad this wasn't a gift to the person they addressed the package to. If they can't even get the little things correct, then why would I ever want to order again. Horrible experience.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »
Niki
Site Experience Feedback
Nov 13, 2024
it was great
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Joe
Site Experience Feedback
Nov 13, 2024
Very easy to navigate
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 13, 2024
I was a bit frustrated at checkout as i do not want to put in account with a password and it kept coming back to that offer. I had to keep removing it to finally get to the checkout
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Ali
Site Experience Feedback
Nov 12, 2024
My daughter's horse ripped her cooler in the trailer, so we went looking for a replacement
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »