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State Line Tack Reviews - 16,973 Review - 8.7/10

Nov 27, 2024
Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.
Circle of Excellence - State Line Tack

2016
Winner

Circle of
Excellence

1 years

State Line Tack Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.0 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

7.5 out of 10

Recent Reviews for State Line Tack

Showing 41 - 60 of 16,973

Rummy

Site Experience Feedback

Nov 25, 2024

On line is helpful especially when your family lives in KY! They were able to go to the store and try on the item and then let me know exactly what they needed! Easy 😄

Nicky Two Shoes

Site Experience Feedback

Nov 25, 2024

We have ordered from SLT several times, and have always received quality products at an affordable rate! Everyone knows how expensive being an equestrian and horse owner is, and this site has allowed me to spoil my daughter and her horse!

Online Shopper

Site Experience Feedback

Nov 25, 2024

No problems!

Kristi S

Site Experience Feedback

Nov 25, 2024

I have continued to purchase the Tough 1 hay bags for my goats for about 5 years now & love them

Wise@$$

Site Experience Feedback

Nov 25, 2024

Good interaction

Chloe

Site Experience Feedback

Nov 25, 2024

Great products and prices. Easy to use

AR

Site Experience Feedback

Nov 25, 2024

Was very pleased with the options and deals available with short notice.

Eleanor

Site Experience Feedback

Nov 25, 2024

Would like to see 2-dimensional views of some things. I could not see the top of the saddle pad to see if it had a wither cut-out. It also did not mention it in the description so I had to call you to get the information. A picture of the top would have answered the question.

Online Shopper

Site Experience Feedback

Nov 25, 2024

I had a struggle with my pw. I think the internet traffic is high, at this time. Customer service was able to assist me. Thank you.

Christa

Site Experience Feedback

Nov 25, 2024

State Line always has what I am looking for. The website is very easy to navigate and prices are great!

Rodeo gal

Site Experience Feedback

Nov 25, 2024

So many cool items to chose from

Tatum

Site Experience Feedback

Nov 25, 2024

State Line Tack always has exactly what I’m looking for!

Sad

Post-Delivery Feedback

Nov 25, 2024

I have to repackage item to return it. I ordered the same size boot from the label on the inside of my current boot. The boot maker has changed this and it is unclear on the website.

Do not publish

Post-Delivery Feedback

Nov 25, 2024

Difficult to place order, since it kept being rejected due to being sent to my son’s address rather than mine. Then, I received tracking a few days after delivery. Amazon is so much easier.

Joni

Site Experience Feedback

Nov 25, 2024

Good Black Friday deal

Leanne D.

Site Experience Feedback

Nov 25, 2024

I loved the fun holiday options available to me! I am hosting a Christmas At The Farm event for an animal shelter and can't wait to dress up my horses for the event! They are going to look very cute in pictures!

Online Shopper

Site Experience Feedback

Nov 25, 2024

good site

Hershey

Site Experience Feedback

Nov 17, 2024

Excellent

Arrow

Post-Delivery Feedback

Nov 25, 2024

I placed an online order and quickly once it was done I realized I forgot to change the quantity of a grooming bag I needed. I called and the customer service rep was able to increase the quantity of the bag I needed and keep the sale price.

Mini horse momma

Site Experience Feedback

Nov 25, 2024

Easy to use!