State Line Tack Reviews - 16,973 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
State Line Tack Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.7 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.0 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.7 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 78% |
Neutral | 16% | 16% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.0 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.0 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
7.5 out of 10
Recent Reviews for State Line Tack
Showing 41 - 60 of 16,973
Rummy
Site Experience Feedback
Nov 25, 2024
On line is helpful especially when your family lives in KY! They were able to go to the store and try on the item and then let me know exactly what they needed! Easy 😄
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nicky Two Shoes
Site Experience Feedback
Nov 25, 2024
We have ordered from SLT several times, and have always received quality products at an affordable rate! Everyone knows how expensive being an equestrian and horse owner is, and this site has allowed me to spoil my daughter and her horse!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 25, 2024
No problems!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kristi S
Site Experience Feedback
Nov 25, 2024
I have continued to purchase the Tough 1 hay bags for my goats for about 5 years now & love them
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Wise@$$
Site Experience Feedback
Nov 25, 2024
Good interaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chloe
Site Experience Feedback
Nov 25, 2024
Great products and prices. Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
AR
Site Experience Feedback
Nov 25, 2024
Was very pleased with the options and deals available with short notice.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Eleanor
Site Experience Feedback
Nov 25, 2024
Would like to see 2-dimensional views of some things. I could not see the top of the saddle pad to see if it had a wither cut-out. It also did not mention it in the description so I had to call you to get the information. A picture of the top would have answered the question.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 25, 2024
I had a struggle with my pw. I think the internet traffic is high, at this time. Customer service was able to assist me. Thank you.
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Christa
Site Experience Feedback
Nov 25, 2024
State Line always has what I am looking for. The website is very easy to navigate and prices are great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rodeo gal
Site Experience Feedback
Nov 25, 2024
So many cool items to chose from
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tatum
Site Experience Feedback
Nov 25, 2024
State Line Tack always has exactly what I’m looking for!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sad
Post-Delivery Feedback
Nov 25, 2024
I have to repackage item to return it. I ordered the same size boot from the label on the inside of my current boot. The boot maker has changed this and it is unclear on the website.
- Overall Rating: 3
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 5
- Customer Support: 1
- Full ratings for this review »
Do not publish
Post-Delivery Feedback
Nov 25, 2024
Difficult to place order, since it kept being rejected due to being sent to my son’s address rather than mine. Then, I received tracking a few days after delivery. Amazon is so much easier.
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 5
- Customer Support: 5
- Full ratings for this review »
Joni
Site Experience Feedback
Nov 25, 2024
Good Black Friday deal
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Leanne D.
Site Experience Feedback
Nov 25, 2024
I loved the fun holiday options available to me! I am hosting a Christmas At The Farm event for an animal shelter and can't wait to dress up my horses for the event! They are going to look very cute in pictures!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 25, 2024
good site
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Hershey
Site Experience Feedback
Nov 17, 2024
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Arrow
Post-Delivery Feedback
Nov 25, 2024
I placed an online order and quickly once it was done I realized I forgot to change the quantity of a grooming bag I needed. I called and the customer service rep was able to increase the quantity of the bag I needed and keep the sale price.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Mini horse momma
Site Experience Feedback
Nov 25, 2024
Easy to use!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »