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State Line Tack Reviews - 16,973 Review - 8.7/10

Nov 27, 2024
Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.
Circle of Excellence - State Line Tack

2016
Winner

Circle of
Excellence

1 years

State Line Tack Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.0 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

7.5 out of 10

Recent Reviews for State Line Tack

Showing 61 - 80 of 16,973

Ecoleman

Site Experience Feedback

Nov 25, 2024

Selection was great. I’ve had a hard time finding a mini blanket in size 48. I had trouble using both Venmo and PayPal and I don’t know why. I finally used my debit card because that’s the only way the payment would go through.

Jen

Post-Delivery Feedback

Nov 25, 2024

Really pleased with the quality and value for price. Fast shipping

SweetMissKitty

Site Experience Feedback

Nov 25, 2024

As long as package is here Wed, I'll be very happy

TEE

Site Experience Feedback

Nov 17, 2024

GOOD DISCOUNT


Post-Delivery Feedback

Nov 25, 2024

had what I needed, received in a timely manner.

Online Shopper

Site Experience Feedback

Nov 15, 2024

Sice chart was difficult to read, it was blurry

Hannah

Site Experience Feedback

Nov 02, 2024

The website is easy to navigate and has a wide selection of products.


Post-Delivery Feedback

Nov 25, 2024

Enjoyed the wide selection of options. I had a hard time tracking my order but shipping was quicker than expected. All items matched description but a hoof pick got forgotten. Overall I would purchase from State Line Tack again.

Online Shopper

Site Experience Feedback

Nov 24, 2024

It would have been helpful to have tie ons for breast collars

Speedway

Post-Delivery Feedback

Nov 24, 2024

Love the dog coats. They are nice and long, well fitted.

Jill

Site Experience Feedback

Nov 24, 2024

Easy website, great selection!

EMcCoy

Site Experience Feedback

Nov 24, 2024

Good selection of horse blankets . Shipping is pricey

susie

Site Experience Feedback

Nov 24, 2024

It was very easy to order from and I will be making Christmas purchases soon

Kittykat1809

Site Experience Feedback

Nov 24, 2024

Good

Online Shopper

Site Experience Feedback

Nov 24, 2024

My only frustration point is one of my items said free shipping yet I was charged shipping for my order.

Sam10335

Site Experience Feedback

Nov 24, 2024

I wanted to continue shopping for more items.

Online Shopper

Site Experience Feedback

Nov 24, 2024

Good website for ordering. Wish you had free shipping options for higher totals. We would have found more to purchase... Thx

Online Shopper

Site Experience Feedback

Nov 24, 2024

Very good easy to use easy to understand

Online Shopper

Site Experience Feedback

Nov 24, 2024

Na

Online Shopper

Site Experience Feedback

Nov 24, 2024

Yes

Joe

Site Experience Feedback

Nov 24, 2024

The pricing is correct at billing

We1

Site Experience Feedback

Nov 24, 2024

Make it more straightforward with less discount and sale propaganda