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State Line Tack Reviews - 16,973 Review - 8.7/10

Nov 27, 2024
Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.
Circle of Excellence - State Line Tack

2016
Winner

Circle of
Excellence

1 years

State Line Tack Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.0 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

7.5 out of 10

Recent Reviews for State Line Tack

Showing 81 - 100 of 16,973

D

Site Experience Feedback

Nov 24, 2024

Good

Juliets

Site Experience Feedback

Nov 24, 2024

The discounts did not automatically apply at checkout which was frustrating. I had to enter a separate promo code then undo for the discounts to show.

Winny

Site Experience Feedback

Nov 24, 2024

Great website! Easy to use and lots to choose from !

Ace

Site Experience Feedback

Nov 24, 2024

Ok

Alyssa

Site Experience Feedback

Nov 24, 2024

Good experience. This is my go-to site for tack

Chris

Site Experience Feedback

Nov 24, 2024

A complaint. In the window where I first placed my order I was given a tax am't of about $2.40. When I checked out the tax am't had gone up to over $6.00!

Online Shopper

Site Experience Feedback

Nov 24, 2024

Would have preferred a free shipping option but did not prevent me from placing the order

Phil

Site Experience Feedback

Nov 24, 2024

I always have great experiences with state line tack

Online Shopper

Site Experience Feedback

Nov 24, 2024

The website kept going back to the home page when I was trying to process my order.

CR

Site Experience Feedback

Nov 24, 2024

Very easy and quick! Good selection.

Farm On

Site Experience Feedback

Nov 24, 2024

I had visited several local stores and none had the hay bag or fly mask I was looking for. You did!

Nicker

Site Experience Feedback

Nov 24, 2024

I did not find the site as easy to navigate as others. It was quite "busy" and I did not see a "continue shopping" button after placing items in the cart, which I think would be helpful.

BrianC

Site Experience Feedback

Nov 24, 2024

Couldn’t find replacement double d saddle ring for a repair.

Thor

Site Experience Feedback

Nov 24, 2024

Overall I'm pleased with State Line Tack. Compared to some other sites it's fairly easy to navigate (even for a senior!) The descriptions are accurate. BTW, the heated water hose I just re-bought is the best one out there!

buggy

Site Experience Feedback

Nov 24, 2024

Easy to checkout and amazing prices !! $10 saddle pads

Kelly

Site Experience Feedback

Nov 24, 2024

Great Products

Goat

Site Experience Feedback

Nov 24, 2024

Very easy to use

MT24Noke

Site Experience Feedback

Nov 24, 2024

Color change on selection was slow

Juliette

Site Experience Feedback

Nov 24, 2024

I have a great experience with today’s purchase. It was very easy to find what I was looking for and then easily make my purchase.

Scthuskies

Site Experience Feedback

Nov 24, 2024

I used to order from this company years ago for my granddaughter, now I am ordering for her daughter who is 4. It was very easy for find what I was looking for per her description.