State Line Tack Reviews - 16,973 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
State Line Tack Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.7 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.0 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.7 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 78% |
Neutral | 16% | 16% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.0 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.0 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
7.5 out of 10
Recent Reviews for State Line Tack
Showing 21 - 40 of 16,973
Online Shopper
Site Experience Feedback
Nov 25, 2024
Was great
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
DASPF
Site Experience Feedback
Nov 25, 2024
Easy to find items and purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LST
Site Experience Feedback
Nov 25, 2024
No problems
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 25, 2024
Very good experience at Stateline Tack
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sequoia
Site Experience Feedback
Nov 25, 2024
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 25, 2024
It was hard to find where to enter my reward points. I had to delete my order and recenter. On the second order I was able to find the rewards points entry line.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
- Full ratings for this review »
NoraMac
Site Experience Feedback
Nov 25, 2024
Been looking for this bridle and it’s hard to find in Cob size so very happy to see it in stock.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JB
Site Experience Feedback
Nov 25, 2024
Good variety & prices. Would shop more if offered free shipping
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Piper-tato
Site Experience Feedback
Nov 25, 2024
Easy to use, good selection of products. Fast check out, good deals
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Michelle
Site Experience Feedback
Nov 25, 2024
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Liz
Site Experience Feedback
Nov 25, 2024
Very good. Just needed to confirm the change of CC and didn't see number, just type of card used. I have regular orders so don't want my default CC to change, but I will go back and check it. That could have been a bit clearer that it was a one time purchase CC.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 25, 2024
Shipping is high
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Beans
Site Experience Feedback
Nov 25, 2024
Kept having to go out and come back because of locking up Would never let me back to see Black Friday sales Would not show how to get promotion codes Was very slow trying to find ideas Had to go over purchase things over and over to get checked out
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Heather
Site Experience Feedback
Nov 25, 2024
The site is always so easy to use and find exactly what you're looking for. The sales are great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lindsay
Post-Delivery Feedback
Nov 25, 2024
I finally found a new set of boots for a good price in a style I wanted. They arrived less than a week after I ordered them, but I’m a little disappointed that the strap on the top is Velcro, not a snap, despite how it looks in the photos. They’re cute and functional, and hopefully will hold up longer than the last pair
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Always in stock
Site Experience Feedback
Nov 25, 2024
Great experience you had what I needed in stock
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mama sue
Site Experience Feedback
Nov 25, 2024
have purchased from stateline tack at the Horse Expo's in Harrisburg, Pa. And always liked their prices for quality items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
horsemom
Site Experience Feedback
Nov 25, 2024
I had to call customer service and the person was very helpful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Wisconsin
Site Experience Feedback
Nov 25, 2024
I wasted my time finding extra items to qualify for the 30 percent off on over $129. And when I got to checkout, my items were not available for the discount! So I removed several and paid. It was a good buy on the blanket but a lot of time wasted on an additional discount I did not get.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
- Full ratings for this review »
Jul
Site Experience Feedback
Nov 25, 2024
Very easy
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »