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State Line Tack Reviews - 16,973 Review - 8.7/10

Nov 27, 2024
Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.
Circle of Excellence - State Line Tack

2016
Winner

Circle of
Excellence

1 years

State Line Tack Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.0 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

7.5 out of 10

Recent Reviews for State Line Tack

Showing 21 - 40 of 16,973

Online Shopper

Site Experience Feedback

Nov 25, 2024

Was great

DASPF

Site Experience Feedback

Nov 25, 2024

Easy to find items and purchase.

LST

Site Experience Feedback

Nov 25, 2024

No problems

Online Shopper

Site Experience Feedback

Nov 25, 2024

Very good experience at Stateline Tack

Sequoia

Site Experience Feedback

Nov 25, 2024

Good

Online Shopper

Site Experience Feedback

Nov 25, 2024

It was hard to find where to enter my reward points. I had to delete my order and recenter. On the second order I was able to find the rewards points entry line.

NoraMac

Site Experience Feedback

Nov 25, 2024

Been looking for this bridle and it’s hard to find in Cob size so very happy to see it in stock.

JB

Site Experience Feedback

Nov 25, 2024

Good variety & prices. Would shop more if offered free shipping

Piper-tato

Site Experience Feedback

Nov 25, 2024

Easy to use, good selection of products. Fast check out, good deals

Michelle

Site Experience Feedback

Nov 25, 2024

Great experience

Liz

Site Experience Feedback

Nov 25, 2024

Very good. Just needed to confirm the change of CC and didn't see number, just type of card used. I have regular orders so don't want my default CC to change, but I will go back and check it. That could have been a bit clearer that it was a one time purchase CC.

Online Shopper

Site Experience Feedback

Nov 25, 2024

Shipping is high

Beans

Site Experience Feedback

Nov 25, 2024

Kept having to go out and come back because of locking up Would never let me back to see Black Friday sales Would not show how to get promotion codes Was very slow trying to find ideas Had to go over purchase things over and over to get checked out

Heather

Site Experience Feedback

Nov 25, 2024

The site is always so easy to use and find exactly what you're looking for. The sales are great.

Lindsay

Post-Delivery Feedback

Nov 25, 2024

I finally found a new set of boots for a good price in a style I wanted. They arrived less than a week after I ordered them, but I’m a little disappointed that the strap on the top is Velcro, not a snap, despite how it looks in the photos. They’re cute and functional, and hopefully will hold up longer than the last pair

Always in stock

Site Experience Feedback

Nov 25, 2024

Great experience you had what I needed in stock

Mama sue

Site Experience Feedback

Nov 25, 2024

have purchased from stateline tack at the Horse Expo's in Harrisburg, Pa. And always liked their prices for quality items

horsemom

Site Experience Feedback

Nov 25, 2024

I had to call customer service and the person was very helpful

Wisconsin

Site Experience Feedback

Nov 25, 2024

I wasted my time finding extra items to qualify for the 30 percent off on over $129. And when I got to checkout, my items were not available for the discount! So I removed several and paid. It was a good buy on the blanket but a lot of time wasted on an additional discount I did not get.

Jul

Site Experience Feedback

Nov 25, 2024

Very easy