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State Line Tack Reviews - 16,973 Review - 8.7/10

Nov 27, 2024
Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.
Circle of Excellence - State Line Tack

2016
Winner

Circle of
Excellence

1 years

State Line Tack Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.0 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

7.5 out of 10

Recent Reviews for State Line Tack

Showing 1 - 20 of 16,973

Ava

Site Experience Feedback

Nov 25, 2024

I really love this website and find ease with it

Los lagos

Site Experience Feedback

Nov 25, 2024

Website is easy to navigate

Online Shopper

Site Experience Feedback

Nov 25, 2024

I’m always satisfied with the prices and quality of items I receive from state line tack! It’s nice to have access to a a large range of tack.

RooWho

Site Experience Feedback

Nov 25, 2024

Easy to change the default color to the desired color of the product ordered.

GF

Site Experience Feedback

Nov 25, 2024

It was difficult to change an item in the cart once in checkout. I was also quite shocked by the excessive shipping fees for "heavy items" Nothing I ordered was particularly heavy.

MD

Site Experience Feedback

Nov 25, 2024

The site is easy to navigate and checkout was seamless. I also appreciated the coupon and the coupon after purchase that I'll likely use before it expires!

Linds

Site Experience Feedback

Nov 25, 2024

Wish I didn’t have to pay that much of a shipping cost but I guess I understand.

Karen

Site Experience Feedback

Nov 14, 2024

I was looking for a turnout. I've used state line before and liked their blankets and good prices.


Post-Delivery Feedback

Nov 25, 2024

I have used state line tack before and have always been very satisfied with their product, whatever it is.

Sarafina

Site Experience Feedback

Nov 25, 2024

Found what I wanted easily

KatieK

Site Experience Feedback

Nov 25, 2024

your website was a little hard to navigate. I was looking for Christmas gifts for my 7 year old granddaughter who doesn't have her own horse but does take riding lessons in the summer. She loves socks but none of your socks have the sizes with them. Why? I ordered some anyway and will hope for the best.

Barnacle

Site Experience Feedback

Nov 25, 2024

Not all boots have size charts so had to research certain boots elsewhere

Jason

Site Experience Feedback

Nov 25, 2024

Stateline is always very easy to deal with.

Kiddy Up

Site Experience Feedback

Nov 25, 2024

Great experience

Teetsee

Site Experience Feedback

Nov 25, 2024

Ironic my e-gift confirmation # didn’t work. ‘There is an issue processing’… BS!

Chris

Site Experience Feedback

Nov 25, 2024

Great selection and very good prices.

Online Shopper

Site Experience Feedback

Nov 25, 2024

Great prices!! Overall great experience!

Crackerchick

Site Experience Feedback

Nov 25, 2024

Check out was not good. Would not put my item in the cart first 3 times.

Good product slightly unclear descriptions

Site Experience Feedback

Nov 25, 2024

Some frustration with the page initially saying one price but when you click on the item the color or size you want is more. And the description was not super clear.. like for the clips for pants. Is it a pair? Or a single clip? I would assume pair but description makes it sound like one. It also said free shipping until it didn't.

Bawana

Site Experience Feedback

Nov 25, 2024

Good experience, would like better filters for products

WillowsMom

Site Experience Feedback

Nov 25, 2024

Only surprise was no free shipping for the amount of my purchase which was a sizable purchase.