State Line Tack Reviews - 16,973 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
State Line Tack Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.7 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.0 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.7 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 78% |
Neutral | 16% | 16% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.0 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.0 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
7.5 out of 10
Recent Reviews for State Line Tack
Showing 1 - 20 of 16,973
Ava
Site Experience Feedback
Nov 25, 2024
I really love this website and find ease with it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Los lagos
Site Experience Feedback
Nov 25, 2024
Website is easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 25, 2024
I’m always satisfied with the prices and quality of items I receive from state line tack! It’s nice to have access to a a large range of tack.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
RooWho
Site Experience Feedback
Nov 25, 2024
Easy to change the default color to the desired color of the product ordered.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
GF
Site Experience Feedback
Nov 25, 2024
It was difficult to change an item in the cart once in checkout. I was also quite shocked by the excessive shipping fees for "heavy items" Nothing I ordered was particularly heavy.
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
MD
Site Experience Feedback
Nov 25, 2024
The site is easy to navigate and checkout was seamless. I also appreciated the coupon and the coupon after purchase that I'll likely use before it expires!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Linds
Site Experience Feedback
Nov 25, 2024
Wish I didn’t have to pay that much of a shipping cost but I guess I understand.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Karen
Site Experience Feedback
Nov 14, 2024
I was looking for a turnout. I've used state line before and liked their blankets and good prices.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Karen
Post-Delivery Feedback
Nov 25, 2024
I have used state line tack before and have always been very satisfied with their product, whatever it is.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
Sarafina
Site Experience Feedback
Nov 25, 2024
Found what I wanted easily
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
KatieK
Site Experience Feedback
Nov 25, 2024
your website was a little hard to navigate. I was looking for Christmas gifts for my 7 year old granddaughter who doesn't have her own horse but does take riding lessons in the summer. She loves socks but none of your socks have the sizes with them. Why? I ordered some anyway and will hope for the best.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
- Full ratings for this review »
Barnacle
Site Experience Feedback
Nov 25, 2024
Not all boots have size charts so had to research certain boots elsewhere
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Jason
Site Experience Feedback
Nov 25, 2024
Stateline is always very easy to deal with.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Kiddy Up
Site Experience Feedback
Nov 25, 2024
Great experience
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Teetsee
Site Experience Feedback
Nov 25, 2024
Ironic my e-gift confirmation # didn’t work. ‘There is an issue processing’… BS!
- Overall Rating: 5
- Would Shop Here Again: 4
- Likelihood To Recommend: 5
- Full ratings for this review »
Chris
Site Experience Feedback
Nov 25, 2024
Great selection and very good prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 25, 2024
Great prices!! Overall great experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Crackerchick
Site Experience Feedback
Nov 25, 2024
Check out was not good. Would not put my item in the cart first 3 times.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Good product slightly unclear descriptions
Site Experience Feedback
Nov 25, 2024
Some frustration with the page initially saying one price but when you click on the item the color or size you want is more. And the description was not super clear.. like for the clips for pants. Is it a pair? Or a single clip? I would assume pair but description makes it sound like one. It also said free shipping until it didn't.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Bawana
Site Experience Feedback
Nov 25, 2024
Good experience, would like better filters for products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
WillowsMom
Site Experience Feedback
Nov 25, 2024
Only surprise was no free shipping for the amount of my purchase which was a sizable purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »