State Line Tack Reviews - 16,943 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
State Line Tack Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.7 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.0 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.7 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 78% |
Neutral | 16% | 16% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.0 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.0 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
7.5 out of 10
Recent Reviews for State Line Tack
Showing 361 - 380 of 16,943
Paul B
Site Experience Feedback
Nov 21, 2024
Item is exactly what I am after, good price, but need it before Christmas as it’s a present to my wife
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 21, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
trish
Site Experience Feedback
Nov 21, 2024
Always good e
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
POA
Site Experience Feedback
Nov 21, 2024
was ok--disappointed that I could not claim extra discount per manufacturer
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Grrrr
Site Experience Feedback
Nov 21, 2024
Discount code expired even though I just received the email with the code and shopped right away. I was told free shipping but was still charged for shipping.
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 5
- Full ratings for this review »
JMJ Bar Ranch
Site Experience Feedback
Nov 21, 2024
Great sales! I felt like I was getting a heck of a deal for the holidays.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 21, 2024
Had no problems
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Edna
Site Experience Feedback
Nov 21, 2024
I ordered the wrong size, called and had it cancelled no problem and reordered the correct size
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Freckles
Site Experience Feedback
Nov 13, 2024
quick and easy
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Freckles
Post-Delivery Feedback
Nov 21, 2024
Great product
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Layna
Site Experience Feedback
Nov 21, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 08, 2024
% off is a little miss leading but over all not bad
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Cindy
Site Experience Feedback
Nov 21, 2024
Sizing was not clear
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Amy
Post-Delivery Feedback
Nov 21, 2024
Two holds were placed on my account and it took two phone calls for anyone to do anything about it.
- Overall Rating: 4
- Would Shop Here Again: N/A
- Likelihood To Recommend: 4
- On Time Delivery: 8
- Customer Support: 2
- Full ratings for this review »
Liz
Site Experience Feedback
Nov 12, 2024
Manufacture would not allow for full discount.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 21, 2024
I ordered three items on November 10,they were supposed to be shipped within 2 to 4 days but on the 18th They still were not shipped. I canceled the order on the 18th as the anticipated shipping date was still unknown. On the 19th I received an email that all three of the products I ordered were not available any longer. I was very frustrated because I needed these items timely, it was a waste of time. Why were they on your website if you don’t carry them?? When I reached out, customer service was not aware that the items were not available. It was a large headache and I won’t be ordering from you anymore .
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: N/A
- Full ratings for this review »
Jazztnd
Post-Delivery Feedback
Nov 21, 2024
Loved seeing you guys at Equine Affair! No shipping costs woohoo! You guys are a good to for many many things i bought a trailer camera from you and couldn't figure it out amd you gave me the guys name and number and he walked me through it and I'm grateful everyday for it! Thanks Stateline
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Rider
Site Experience Feedback
Nov 21, 2024
Wish that free shipping was included
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cristine
Site Experience Feedback
Nov 21, 2024
Found exactly what I wanted when I went to the manufacturer’s website after searching to no avail on Stateline’s site first. Found S Tack site very frustrating.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Stacy
Site Experience Feedback
Nov 20, 2024
Na
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Twinkie
Site Experience Feedback
Nov 20, 2024
I asked for 1200 D Lite turnout blanket OR 100 Gram Turnout blanket and what I got was EVERYTHING Mini, Pony or 250 G or 350 G---not exactly what I was looking for--so it took over two hours of back and forth
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
- Full ratings for this review »