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State Line Tack Reviews - 16,943 Review - 8.7/10

Nov 27, 2024
Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.
Circle of Excellence - State Line Tack

2016
Winner

Circle of
Excellence

1 years

State Line Tack Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.0 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

7.5 out of 10

Recent Reviews for State Line Tack

Showing 381 - 400 of 16,943

Positive experience!

Site Experience Feedback

Nov 20, 2024

Very easy to navigate and to find what I was looking for.

Kiki

Site Experience Feedback

Nov 20, 2024

Good morning xperience

vik

Site Experience Feedback

Nov 20, 2024

hard to check out

ssreiner

Site Experience Feedback

Nov 20, 2024

It was fine. Check out want super accurate as it said 287 was total when I was going thru Venmo but I was charger $311

Online Shopper

Site Experience Feedback

Nov 20, 2024

I had no problems

Lauren CY

Site Experience Feedback

Nov 20, 2024

All was good

Ty

Site Experience Feedback

Nov 20, 2024

Easy to navigate and locate what I wanted. Had a coupon that brought me to the site.

Windhorses wandering

Site Experience Feedback

Nov 20, 2024

Knew what I needed and found it quickly!!!

Cbhall

Site Experience Feedback

Nov 20, 2024

It was easy to find my products and order.

Eliza Mae

Site Experience Feedback

Nov 20, 2024

Lots of selection and pricing was good and I saved $11 using my points

LB

Post-Delivery Feedback

Nov 20, 2024

The product is broken. It still functions but two pieces came apart so there's a sharp edge to the rack.

Chris

Site Experience Feedback

Nov 20, 2024

Looking for inexpensive quality bridle. Based on reviews, I was pleased with my choice.

Rae Ray

Site Experience Feedback

Nov 20, 2024

Googled my search and found it at different on line sites . Stateline had my size and color at the best price.

Online Shopper

Site Experience Feedback

Nov 20, 2024

Discount was not applied to part of the order, misleading in that regard.

Taetae

Site Experience Feedback

Nov 20, 2024

My experience was great

Yesmaam

Site Experience Feedback

Nov 20, 2024

Great overall

Vernon

Site Experience Feedback

Nov 20, 2024

Good selection, helpful reviews

Trish

Site Experience Feedback

Nov 20, 2024

All good, prices were good! And Sales are awesome!

Online Shopper

Site Experience Feedback

Nov 20, 2024

Found what I was looking for, that's a plus

The Funnie Farm

Site Experience Feedback

Nov 20, 2024

Easy to find products and make purchase on line Nice to have added discount/coupon.