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State Line Tack Reviews - 16,943 Review - 8.7/10

Nov 27, 2024
Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.
Circle of Excellence - State Line Tack

2016
Winner

Circle of
Excellence

1 years

State Line Tack Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.0 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

7.5 out of 10

Recent Reviews for State Line Tack

Showing 321 - 340 of 16,943

Pook

Site Experience Feedback

Nov 21, 2024

I have never been disappointed with any purchase from State Line.

Nell

Site Experience Feedback

Nov 21, 2024

I appreciate seeing the products i wanted on sale.

JH

Site Experience Feedback

Nov 21, 2024

Difficulty setting password for acct due to no special characters. Otherwise good!

Online Shopper

Site Experience Feedback

Nov 21, 2024

Don’t make it so confusing to use a e-gift certificate.

Jp

Site Experience Feedback

Nov 21, 2024

Never bought from here

Beth

Site Experience Feedback

Nov 11, 2024

Easy to research and buy!

Broncstomper

Site Experience Feedback

Nov 21, 2024

Was very pleasant

Jess

Site Experience Feedback

Nov 21, 2024

No issues. Found what I was looking for plus more

Online Shopper

Site Experience Feedback

Nov 21, 2024

Good

Jay

Site Experience Feedback

Nov 21, 2024

Just got a elf costume for my mini. Quick and easy. Good prices.

Online Shopper

Site Experience Feedback

Nov 21, 2024

Good deal

Marty

Site Experience Feedback

Nov 21, 2024

I always feel like it was too much money for postage.

Online Shopper

Site Experience Feedback

Nov 21, 2024

Your website drives me crazy……I ask for one thing and I get pages and pages of other stuff. Sometime I get defeated looking for my one item

DD

Site Experience Feedback

Nov 04, 2024

Draft halter in th color and features we wanted.


Post-Delivery Feedback

Nov 21, 2024

I ordered a halter fo our new draft cross horse. It was nice quality but it was too big so I called to return and ordered a different brand that is adjustable. Customer service was excellent!

Online Shopper

Site Experience Feedback

Nov 21, 2024

When looking at shoes on sale would recommend that the sizes available be put next to the shoe so not to be disappointed that the sizes available are maybe 2 .

CheetahChic

Site Experience Feedback

Nov 21, 2024

Pre populating address information would be nice at checkout

PS

Site Experience Feedback

Nov 21, 2024

Generally good. Really wanted to have the item shipped to a different address, but couldn’t figure out how to do it.

Shelbyrae

Site Experience Feedback

Nov 21, 2024

I have always loved state line tack

JB

Site Experience Feedback

Nov 21, 2024

Very easy to place order

Lalla

Site Experience Feedback

Oct 09, 2024

Always a nice selection and pretty easy to find what I'm looking for. I would probably shop more often if the shipping was free. I don't always need $79.00 of goods each time I order.


Post-Delivery Feedback

Nov 21, 2024

Beautiful halter bought for our newest addition to our herd! Package arrived on time and the price was great!