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State Line Tack Reviews - 16,943 Review - 8.7/10

Nov 27, 2024
Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.
Circle of Excellence - State Line Tack

2016
Winner

Circle of
Excellence

1 years

State Line Tack Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.0 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

7.5 out of 10

Recent Reviews for State Line Tack

Showing 341 - 360 of 16,943

Online Shopper

Site Experience Feedback

Nov 21, 2024

Excellent

IndianaAg

Site Experience Feedback

Nov 21, 2024

We've always been pleased with the speed in which we get products we've ordered from State Line Tack... Surprised in fact.

Bethany

Site Experience Feedback

Nov 21, 2024

N/a

Laura R

Post-Delivery Feedback

Nov 21, 2024

I recently ordered a wonderful Christmas set and driving bit for my miniature horse. Shipping was super fast, priced were fair, quality is great.

Tdauler

Site Experience Feedback

Nov 21, 2024

.

McKenna

Site Experience Feedback

Nov 21, 2024

The website was easy to navigate, found my desired items quickly

No

Site Experience Feedback

Nov 21, 2024

No

Jessica

Site Experience Feedback

Nov 21, 2024

Awesome deals I couldn’t pass up.

Patty

Site Experience Feedback

Nov 21, 2024

It would be nice to be specific to item in regard to discounts and shipping charges.

Online Shopper

Site Experience Feedback

Nov 21, 2024

Good

Sonata

Site Experience Feedback

Nov 21, 2024

State Line Tack has been the stand-by tack source for many, many years. I can always rely on the company for good selection, prices, and service.

Pistol

Site Experience Feedback

Nov 21, 2024

nice variety of products

Angie

Site Experience Feedback

Nov 21, 2024

Offered 30% discount, then denied. So I stopped shopping with the 1 item I needed.

Online Shopper

Post-Delivery Feedback

Nov 21, 2024

Impressed with the quality of mini bridle

Hippie Cowgirl

Site Experience Feedback

Nov 21, 2024

Love your stuff

Isu Cowgirl

Site Experience Feedback

Nov 21, 2024

Friend introduced me to the site.

Soph

Site Experience Feedback

Nov 21, 2024

It was great super easy.

Online Shopper

Site Experience Feedback

Nov 21, 2024

Love my items I have gotten from stateline

Nannie

Site Experience Feedback

Nov 21, 2024

I’m always happy with the shipping and the quality. I usually find what it is. I’m looking for.

Terry

Site Experience Feedback

Nov 21, 2024

Easy to navigate