Home > Pet Supplies > State Line Tack

State Line Tack Reviews - 16,943 Review - 8.7/10

Nov 27, 2024
Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.
Circle of Excellence - State Line Tack

2016
Winner

Circle of
Excellence

1 years

State Line Tack Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.0 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

7.5 out of 10

Recent Reviews for State Line Tack

Showing 401 - 420 of 16,943

HorsesNCats

Site Experience Feedback

Nov 20, 2024

The website was easy to search and navigate. There was a large selection of bits in many sizes; I found what I needed quickly and at a great price!

Aydn

Site Experience Feedback

Nov 20, 2024

It was easy to find and checkout to pay

Tonkasmom

Site Experience Feedback

Nov 20, 2024

Easy to access website, choose item and checkout.

hilly

Site Experience Feedback

Nov 20, 2024

I was looking for a medium weight rug and the site kept suggesting 0 fill/ no weight rugs- not helpful.

Crazy Chicken Lady

Site Experience Feedback

Nov 20, 2024

Easy

BJH

Site Experience Feedback

Nov 20, 2024

Glad to have found miniature horse and pony sized equipment at very reasonable prices.

Online Shopper

Site Experience Feedback

Nov 20, 2024

hard to find blankest/sheets with a specific gram fill. search feature didnt take an explicit weight into consideration

Odie

Site Experience Feedback

Nov 20, 2024

everthing was okAY.

Online Shopper

Site Experience Feedback

Nov 20, 2024

Allright experience but could use better product information

horse mom

Site Experience Feedback

Nov 20, 2024

Great first experience so far. I am excited to get the items. It's christmas presents for my daughter for her horse

Meanie

Site Experience Feedback

Nov 20, 2024

Easy to search and find items, great sales, wide variety and good photos.

MC

Site Experience Feedback

Nov 20, 2024

Checkout was difficult due to password reset - I couldn’t remember password and reset was not easy.

Online Shopper

Site Experience Feedback

Nov 20, 2024

Easy

jw

Site Experience Feedback

Nov 20, 2024

I didn't like the extra shipping charge for a large item so I removed it from my order.

Brooklynn

Site Experience Feedback

Nov 20, 2024

I liked the way the website is set up, easy to find everything!

Online Shopper

Site Experience Feedback

Nov 20, 2024

It was a very good experience to find anything you need.

Online Shopper

Post-Delivery Feedback

Nov 20, 2024

The products I ordered were good and priced fairly, however, one product that is expensive Leather was folded in the box resulting in a crease in the product. I was very unhappy with this since it is intended to be a gift. I would suggest you train your staff how to pack expensive tack items properly to avoid this in the future.

Pat

Site Experience Feedback

Nov 20, 2024

It was ok.

Paso horse

Site Experience Feedback

Nov 20, 2024

It’s fairly easy to navigate. It depends on what email and which device I use with my percentage off is on sale items.

June

Site Experience Feedback

Nov 20, 2024

Took multiple attempts to actually make purchase