State Line Tack Reviews - 16,943 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
State Line Tack Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.7 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.0 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.7 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 78% |
Neutral | 16% | 16% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.0 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.0 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
7.5 out of 10
Recent Reviews for State Line Tack
Showing 301 - 320 of 16,943
Leather Gal
Site Experience Feedback
Nov 07, 2024
Searched the web for a particular item, state looks tack had exactly what I needed. And they had it in stock!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Leather Gal
Post-Delivery Feedback
Nov 21, 2024
State Line Tack had the exact color rope halter I needed. The price was reasonable and upon arrival the product quality was great.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
HK
Site Experience Feedback
Nov 21, 2024
Good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Don't publish my comment lol
Site Experience Feedback
Nov 21, 2024
The discounts never make any sense, search function is usually bad and irrelevant, never have free shipping on smaller orders, never have fun giveaways or online auctions.. has been my go to since 2004 and hasn't updated much
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RobinBe
Site Experience Feedback
Nov 21, 2024
Nice variety of the items I was looking for; good prices
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Margie
Site Experience Feedback
Nov 21, 2024
I found the items I wanted. I wish there would have been a greater selection of colors to choose from. I did appreciate the buy one get one deal!
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Emm
Site Experience Feedback
Nov 21, 2024
I loved my interaction with the website it was easy as always and something I will always recommend
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Appalachian Barns
Post-Delivery Feedback
Nov 21, 2024
I was searching for this product from large named retailers and found it the same price here so I would rather support smaller businesses. I found some items to be cheaper than large box retailers
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
MaeJae
Site Experience Feedback
Nov 21, 2024
My interaction with the website was great, nothing bad.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Lizzie
Site Experience Feedback
Nov 21, 2024
It's confusing and moves to different screens randomly. It was also confusing as to whether I was on the BOGO 2 for 1 sale or the regular catalog. Choosing colors of items sometimes showed a different color other than the one chosen. It also was not clear if I was able to use any discount code. Eventually I was able to navagate the site.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cecelia
Site Experience Feedback
Nov 21, 2024
Very easy, quick and convenient
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Karrie
Site Experience Feedback
Nov 21, 2024
I was looking for a saddle for my daughter. I’ve looked at several other companies and online stores , this company had way more options and I found the perfect saddle that I know she will love to open on Christmas Day
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 21, 2024
Great information regarding horse blanketa
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
No thank youu
Site Experience Feedback
Nov 21, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ordinary
Site Experience Feedback
Nov 21, 2024
Good experiece
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Susie
Site Experience Feedback
Nov 10, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Susie
Post-Delivery Feedback
Nov 21, 2024
I will order from them again, but the halters have cheap buckles.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Judybugg
Site Experience Feedback
Nov 21, 2024
Easy to order great variety, great prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 21, 2024
Would like to see more options on stable blankets.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Joy
Site Experience Feedback
Nov 21, 2024
Easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kvinny
Site Experience Feedback
Nov 21, 2024
Good, easy to make purchasing, fingers crossed the package makes it here on time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Spooky
Site Experience Feedback
Nov 21, 2024
Shipping costs are too high
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »