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State Line Tack Reviews - 16,943 Review - 8.7/10

Nov 27, 2024
Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.
Circle of Excellence - State Line Tack

2016
Winner

Circle of
Excellence

1 years

State Line Tack Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.0 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

7.5 out of 10

Recent Reviews for State Line Tack

Showing 301 - 320 of 16,943

Leather Gal

Site Experience Feedback

Nov 07, 2024

Searched the web for a particular item, state looks tack had exactly what I needed. And they had it in stock!


Post-Delivery Feedback

Nov 21, 2024

State Line Tack had the exact color rope halter I needed. The price was reasonable and upon arrival the product quality was great.

HK

Site Experience Feedback

Nov 21, 2024

Good

Don't publish my comment lol

Site Experience Feedback

Nov 21, 2024

The discounts never make any sense, search function is usually bad and irrelevant, never have free shipping on smaller orders, never have fun giveaways or online auctions.. has been my go to since 2004 and hasn't updated much

RobinBe

Site Experience Feedback

Nov 21, 2024

Nice variety of the items I was looking for; good prices

Margie

Site Experience Feedback

Nov 21, 2024

I found the items I wanted. I wish there would have been a greater selection of colors to choose from. I did appreciate the buy one get one deal!

Emm

Site Experience Feedback

Nov 21, 2024

I loved my interaction with the website it was easy as always and something I will always recommend

Appalachian Barns

Post-Delivery Feedback

Nov 21, 2024

I was searching for this product from large named retailers and found it the same price here so I would rather support smaller businesses. I found some items to be cheaper than large box retailers

MaeJae

Site Experience Feedback

Nov 21, 2024

My interaction with the website was great, nothing bad.

Lizzie

Site Experience Feedback

Nov 21, 2024

It's confusing and moves to different screens randomly. It was also confusing as to whether I was on the BOGO 2 for 1 sale or the regular catalog. Choosing colors of items sometimes showed a different color other than the one chosen. It also was not clear if I was able to use any discount code. Eventually I was able to navagate the site.

Cecelia

Site Experience Feedback

Nov 21, 2024

Very easy, quick and convenient

Karrie

Site Experience Feedback

Nov 21, 2024

I was looking for a saddle for my daughter. I’ve looked at several other companies and online stores , this company had way more options and I found the perfect saddle that I know she will love to open on Christmas Day

Online Shopper

Site Experience Feedback

Nov 21, 2024

Great information regarding horse blanketa

No thank youu

Site Experience Feedback

Nov 21, 2024

Good

Ordinary

Site Experience Feedback

Nov 21, 2024

Good experiece

Susie

Site Experience Feedback

Nov 10, 2024

Good


Post-Delivery Feedback

Nov 21, 2024

I will order from them again, but the halters have cheap buckles.

Judybugg

Site Experience Feedback

Nov 21, 2024

Easy to order great variety, great prices

Online Shopper

Site Experience Feedback

Nov 21, 2024

Would like to see more options on stable blankets.

Joy

Site Experience Feedback

Nov 21, 2024

Easy to order

Kvinny

Site Experience Feedback

Nov 21, 2024

Good, easy to make purchasing, fingers crossed the package makes it here on time

Spooky

Site Experience Feedback

Nov 21, 2024

Shipping costs are too high