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State Line Tack Reviews - 16,943 Review - 8.7/10

Nov 27, 2024
Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.
Circle of Excellence - State Line Tack

2016
Winner

Circle of
Excellence

1 years

State Line Tack Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.0 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

7.5 out of 10

Recent Reviews for State Line Tack

Showing 281 - 300 of 16,943

Nancy

Site Experience Feedback

Nov 22, 2024

It was great. This blanket is for a cane Corso dog. Even considered foal blankets. Descriptions were great & help me make the right choice for now. When he gets bigger I'll be coming back & ordering foal blankets for him

JL

Site Experience Feedback

Nov 22, 2024

No issues and great sale price.

Brittany

Site Experience Feedback

Nov 22, 2024

Price kept changing in the cart. Had to reload the site several times to regain initial promo price.

The Backyard Horse Enthusiast

Site Experience Feedback

Nov 22, 2024

Happy to find exactly what I was looking for right in the nick of time for Winter setting in. And it was on sale!

MeMe

Site Experience Feedback

Nov 22, 2024

Easily located exact product I wanted at a great price and readily available.

DebWray

Site Experience Feedback

Nov 22, 2024

Confusing and disappointing that the promise discount per amount of purchase could not be applied.

Online Shopper

Site Experience Feedback

Nov 22, 2024

I was very disappointed that my item didn't qualify for the "15% off today" discount. I ordered them any way because it's what my granddaughter wanted ...or I probably would have shopped elsewhere.

Kim & Merlin

Site Experience Feedback

Nov 22, 2024

I think everything was fine .

Lauren

Site Experience Feedback

Nov 16, 2024

Good

Lisa

Site Experience Feedback

Nov 22, 2024

Easy to order. Website easy to navigate.

Roper

Site Experience Feedback

Nov 22, 2024

Na

FM

Site Experience Feedback

Nov 12, 2024

good prices - good selection


Post-Delivery Feedback

Nov 22, 2024

fast service - good prices

Online Shopper

Site Experience Feedback

Nov 22, 2024

Great

Cindy

Site Experience Feedback

Nov 22, 2024

The website says you will get additional 30% off at check out, but you don’t!!!! :(

OLIVIA

Site Experience Feedback

Nov 22, 2024

Easy and quick with exactly what i needed for my barn

BethK

Site Experience Feedback

Nov 22, 2024

Always find what I’m looking for.

Jess

Site Experience Feedback

Nov 21, 2024

shipping costs were not the same. site said 7.99, i applied a promo code and it said shipping was already free, and then shipping was $2 at the end.

Online Shopper

Site Experience Feedback

Nov 21, 2024

Don’t like estimated tax

Chris

Site Experience Feedback

Nov 21, 2024

2 orders 5 different items. Every item was upcharged in checkout from the promised 25% discount with a notification saying, manufacturer limits allowable discount. It was generally a bait and switch in my opinion.

Cowgirl2242

Site Experience Feedback

Nov 21, 2024

Very easy a little difficult the first time I checked out.