State Line Tack Reviews - 16,943 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
State Line Tack Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.7 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.0 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.7 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 78% |
Neutral | 16% | 16% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.0 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.0 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
7.5 out of 10
Recent Reviews for State Line Tack
Showing 261 - 280 of 16,943
J
Site Experience Feedback
Nov 22, 2024
You could have better photos of things like reins, not just picks if the curled up. Lying flare would be good and on a horse. Better to see the item this way. You would probably sell more this way also. Also when you say 25 or 30 percent off it never ends up this way. It always say against manufacture policy or something to that affect. That is kind of bait and switch. Plus when something is a percentage off a lot of times it works out to the normal price you sell it at anyway. Seems like you are then going by retail price then the discount. I’ve shopped here for years and pay close attention to prices. Generally I will find the same other places cheaper and get it there.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 22, 2024
Shipping should be free on a $214 purchase
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Miss Kitty
Site Experience Feedback
Nov 22, 2024
Easy & easy payment options
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Char
Site Experience Feedback
Nov 22, 2024
So easy to find and order! Checkout is a breeze!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Samone
Site Experience Feedback
Nov 22, 2024
It was easy and quick to find what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 22, 2024
The online system said all items were either in-stock or available, and most items would ship in 1 to 2 days, with one item shipping in 2 to 4 days. A week went by without any further communication. Finally, I reached out to customer service and the response took 3 days. The agent said he/she would check with the warehouse. Another week has gone by and I haven't heard a thing!
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 5
- Full ratings for this review »
Nancy
Post-Delivery Feedback
Nov 22, 2024
My order arrived today, 11/22/24. I am blown away by the quality and the designs. My Granddaughter will "love them". The socks are just what I was looking for. Nancy
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Horses taking money
Site Experience Feedback
Nov 22, 2024
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bago
Post-Delivery Feedback
Nov 22, 2024
Bought this for a Christmas gift and was pleased with the order process
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
Kim
Site Experience Feedback
Nov 22, 2024
Great checkout and variety of items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Karl
Site Experience Feedback
Nov 22, 2024
Fine website other than an irate number of pop-ups and extra lowbrow flashy "click me" options that degrade the professionalism of the site and give off scam vibes. Only reason I would trust this site despite the aforementioned additions that create an atmosphere of scamming is thst my wife has used the site before.
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
Bara
Site Experience Feedback
Nov 22, 2024
Very satisfied, State Line Tack always has the best price on turnout sheets. You offer great discounts. I will be purchasing from you again as long as that continues 🙂
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
mr pibb
Site Experience Feedback
Nov 22, 2024
very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dancer
Site Experience Feedback
Nov 01, 2024
I knew what I wanted to order so that worked out well. I was sent an ecertificate, for $10, unfortunately couldn't find that, frustrating and even though I had free shipping I was charged $2, for what? Free shipping is free, I thought!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dancer
Post-Delivery Feedback
Nov 22, 2024
I originally ordered the wrong size, called customer service after I placed the order and they were able to notify the vendor to substitute the correct size. Great customer service!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
TH
Site Experience Feedback
Nov 22, 2024
I love my horses comma and appreciate quality items at good prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jen
Site Experience Feedback
Nov 22, 2024
Good. Thank you. I feel that the prices for horse blankets are more reasonable in comparison to other stores.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cathy
Post-Delivery Feedback
Nov 22, 2024
Have been searching for Mare Ease in a lot of sites and State Line had what I wanted and a good price.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
B
Site Experience Feedback
Nov 22, 2024
Good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
ET
Site Experience Feedback
Nov 22, 2024
Easy to use, not overloaded with options. I knew exactly what I wanted as I'm a long time shopper of Stateline and had the product I just ordered once before.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Moonie
Site Experience Feedback
Nov 22, 2024
Good experience. I found some items I needed at a decent price and I'm hoping for high quality. The system couldn't find my account but other than that things went smoothly.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »