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State Line Tack Reviews - 16,816 Review - 8.7/10

Nov 29, 2024
Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.
Circle of Excellence - State Line Tack

2016
Winner

Circle of
Excellence

1 years

State Line Tack Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.0 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

7.5 out of 10

Recent Reviews for State Line Tack

Showing 1041 - 1060 of 16,816

Friend

Post-Delivery Feedback

Nov 10, 2024

Shipping expensive

Online Shopper

Site Experience Feedback

Nov 10, 2024

Grear

Online Shopper

Post-Delivery Feedback

Nov 10, 2024

Had to wait for a time to see if FEDEX could find my lost package that was delivered to the wrong house. Then I was told I would get a refund. The refund was never issued, still trying to make it right. I won't be purchasing from stateline tack again, this has just been a headache.

bubba

Site Experience Feedback

Nov 02, 2024

Good Selection , easy to order

Lisa G

Site Experience Feedback

Nov 10, 2024

Easily found the items I needed to finish my husband's trail saddle experience.

Roger

Site Experience Feedback

Nov 10, 2024

So far good. Haven’t received my item yet though… did have specific looks I wanted but this is the closest I could get.

Tut2016

Site Experience Feedback

Nov 10, 2024

I thought the website was easy to navigate

Joy

Post-Delivery Feedback

Nov 10, 2024

State line tack has amazing products for shockingly great prices!

Mjgo

Site Experience Feedback

Nov 10, 2024

Always my go to for horse stuff!

Online Shopper

Site Experience Feedback

Nov 10, 2024

All good on interaction - prices are always just a little higher than others, but State Line usually has the items in stock.

Windy

Post-Delivery Feedback

Nov 10, 2024

The product was delivered on time and is very nice.

Online Shopper

Site Experience Feedback

Nov 10, 2024

Good

Grams

Site Experience Feedback

Nov 10, 2024

Other shirts like I ordered were more discounted but the color options shown weren’t available. I am used to seeing them grayed out when not available.

Jazzy

Site Experience Feedback

Nov 10, 2024

Price was misleading

Babs

Site Experience Feedback

Nov 10, 2024

Easy

None

Site Experience Feedback

Nov 10, 2024

I am perfectly satisfied with everything that I get from Stateline tack

Meeeee

Site Experience Feedback

Nov 10, 2024

Site is good, prices are cheapest around for the same style products

Emery

Site Experience Feedback

Nov 10, 2024

My interaction was great, I knew exactly what I wanted so it was easy to search, add to cart and checkout.

Pi314

Site Experience Feedback

Oct 19, 2024

Super easy to find and get what I wanted. I'll be back. Prices were also competitive.

Online Shopper

Site Experience Feedback

Nov 10, 2024

always easy to navigate.