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Southland Trade Reviews - 134 Reviews - 10.0/10

Nov 24, 2024
Southland Trade is a top landmark destination for both locals and travelers to the OBX. They offer a full-service family restaurant, fast-bite snack bar featuring Carolina Bar-B-Que, an old-fashioned general store, and a artisan gift shop.
Circle of Excellence - Southland Trade

2022
Winner

Circle of
Excellence

6 years

Southland Trade Rating

Rating
Overall Satisfaction10.0 /10
Would Shop Here Again10.0 /10
Likelihood to Recommend10.0 /10
Product Selection9.6 /10
Ease of Finding9.7 /10
Checkout Satisfaction9.4 /10
Product Met Expectations10.0 /10
On-Time Delivery10.0 /10
Satisfaction with Customer Support10.0 /10
Overall Satisfaction:
 

10.0out of 10


Would Shop Here Again:

 

10.0out of 10


Likelihood To Recommend:

 

10.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

97%100%

Neutral

2%0%

Negative

2%0%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.7 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.8 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.4 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

10.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

10.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

10.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

10.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

10.0 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Southland Trade

Showing 81 - 100 of 134

Solo Sr

Site Experience Feedback

Jan 30, 2024

I only purchase my candles in bulk from Southland. They have my favorite scent - Nag Champa. The prices are good and the products are great.


Post-Delivery Feedback

Feb 07, 2024

Excellent products and great prices

Dee

Post-Delivery Feedback

Feb 06, 2024

Southland Trade is a great company to buy my Peachbuds from. They had them in stock and the delivery was super-fast! I'll be using them again and again!

Online Shopper

Post-Delivery Feedback

Feb 05, 2024

I left feedback on the seller's website and don't wish to participate any further.

Mrs. B's

Post-Delivery Feedback

Feb 04, 2024

Thus far all of my Southland orders have been delivered quickly and at a great price. I wish they offered other items that I would be interested in. They seem to be a great company to work with.

Pauline

Site Experience Feedback

Feb 03, 2024

Everyone loves these dish clothes. Some of the members of the group have experienced getting holes in the clothes. I sent an email before ordering again, however, I have not heard back from anyone other than you received my email.

Celeste

Post-Delivery Feedback

Feb 02, 2024

I do enjoy your product “Peace & Love Smoke Oder Exterminator Candle”. I have been buying them three at a time. I would like very much to increase my order but it will cost me more then I am spending right now. I wish I could purchase them locally and at least save on the shipping.

Drew

Post-Delivery Feedback

Jan 31, 2024

So glad y'all carry Abbitt's Mill products. Can't find any around here.

Online Shopper

Post-Delivery Feedback

Jan 28, 2024

I have to say I have bought these items from other places and this is the only company that sells the sprays and they completely sprays to the end of can & none others do that they stop spraying early. Thanks

sbc

Site Experience Feedback

Jan 27, 2024

had trouble placing the order at 1st - had to walk myself back thru couple of time free shipping was not popp

Online Shopper

Post-Delivery Feedback

Jan 23, 2024

Short a candle, says credit applied. Where? Store credit? Partial refund back to my card?

Katrinka

Site Experience Feedback

Jan 06, 2024

It was easy.


Post-Delivery Feedback

Jan 23, 2024

I bought your dish cloths. They are pretty close to my favorites (no longer available) and I have gifted many of them. This is the second time I have ordered these.

Happy Grandma

Post-Delivery Feedback

Jan 20, 2024

Fudge is fresh and delicious. If a mistake is made it's corrected immediately. Wonderful customer service!

Online Shopper

Post-Delivery Feedback

Jan 20, 2024

Thanks

Big ED

Post-Delivery Feedback

Jan 20, 2024

I have been getting candles from Southland for years. I have given candles as gifts and told numerous people that this the greatest place to order from.

Grain Queen

Site Experience Feedback

Jan 20, 2024

Your website is extremely easy to use!! This is my 4th order of the dish clothes. Excellent quality!! We are using them to raise funds for upkeep of our cemetery!

JasonP

Site Experience Feedback

Jan 19, 2024

It’s always been easy to use this website.

Ms.Dee

Site Experience Feedback

Jan 02, 2024

Fast search for what I wanted. The shipping is quite a bit expensive though.


Post-Delivery Feedback

Jan 19, 2024

Those peach bud candies are the Best. Southland had them available and at a wonderful price. Fast shipping too. Will order again very soon

Tilly

Site Experience Feedback

Jan 15, 2024

Love these candles my husband is a smoker

Drifter495

Site Experience Feedback

Dec 26, 2023

Nothing really. Everything went smoothly. Site is well put together and prices are great!

Cheryl

Post-Delivery Feedback

Jan 11, 2024

I have absolutely, No complaints, I have been ordering for years and NEVER had a problem, love the product!! Customer for life!!