Southland Trade Reviews - 134 Reviews - 10.0/10
2022
Winner
Circle of
Excellence
6 years
Southland Trade Rating
Overall Satisfaction | 10.0 /10 |
---|---|
Would Shop Here Again | 10.0 /10 |
Likelihood to Recommend | 10.0 /10 |
Product Selection | 9.6 /10 |
Ease of Finding | 9.7 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 10.0 /10 |
On-Time Delivery | 10.0 /10 |
Satisfaction with Customer Support | 10.0 /10 |
10.0out of 10
Would Shop Here Again:
10.0out of 10
Likelihood To Recommend:
10.0out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 97% | 100% |
Neutral | 2% | 0% |
Negative | 2% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.7 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.6 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.8 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.1 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
10.0 out of 10
Order Tracking
Satisfaction with the ability to track the order
10.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
10.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
10.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
10.0 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Southland Trade
Showing 81 - 100 of 134
Solo Sr
Site Experience Feedback
Jan 30, 2024
I only purchase my candles in bulk from Southland. They have my favorite scent - Nag Champa. The prices are good and the products are great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Solo Sr
Post-Delivery Feedback
Feb 07, 2024
Excellent products and great prices
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Dee
Post-Delivery Feedback
Feb 06, 2024
Southland Trade is a great company to buy my Peachbuds from. They had them in stock and the delivery was super-fast! I'll be using them again and again!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Feb 05, 2024
I left feedback on the seller's website and don't wish to participate any further.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Mrs. B's
Post-Delivery Feedback
Feb 04, 2024
Thus far all of my Southland orders have been delivered quickly and at a great price. I wish they offered other items that I would be interested in. They seem to be a great company to work with.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Pauline
Site Experience Feedback
Feb 03, 2024
Everyone loves these dish clothes. Some of the members of the group have experienced getting holes in the clothes. I sent an email before ordering again, however, I have not heard back from anyone other than you received my email.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Celeste
Post-Delivery Feedback
Feb 02, 2024
I do enjoy your product “Peace & Love Smoke Oder Exterminator Candle”. I have been buying them three at a time. I would like very much to increase my order but it will cost me more then I am spending right now. I wish I could purchase them locally and at least save on the shipping.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Drew
Post-Delivery Feedback
Jan 31, 2024
So glad y'all carry Abbitt's Mill products. Can't find any around here.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jan 28, 2024
I have to say I have bought these items from other places and this is the only company that sells the sprays and they completely sprays to the end of can & none others do that they stop spraying early. Thanks
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
sbc
Site Experience Feedback
Jan 27, 2024
had trouble placing the order at 1st - had to walk myself back thru couple of time free shipping was not popp
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jan 23, 2024
Short a candle, says credit applied. Where? Store credit? Partial refund back to my card?
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
Katrinka
Site Experience Feedback
Jan 06, 2024
It was easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Katrinka
Post-Delivery Feedback
Jan 23, 2024
I bought your dish cloths. They are pretty close to my favorites (no longer available) and I have gifted many of them. This is the second time I have ordered these.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Happy Grandma
Post-Delivery Feedback
Jan 20, 2024
Fudge is fresh and delicious. If a mistake is made it's corrected immediately. Wonderful customer service!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jan 20, 2024
Thanks
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Big ED
Post-Delivery Feedback
Jan 20, 2024
I have been getting candles from Southland for years. I have given candles as gifts and told numerous people that this the greatest place to order from.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Grain Queen
Site Experience Feedback
Jan 20, 2024
Your website is extremely easy to use!! This is my 4th order of the dish clothes. Excellent quality!! We are using them to raise funds for upkeep of our cemetery!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JasonP
Site Experience Feedback
Jan 19, 2024
It’s always been easy to use this website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ms.Dee
Site Experience Feedback
Jan 02, 2024
Fast search for what I wanted. The shipping is quite a bit expensive though.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Ms.Dee
Post-Delivery Feedback
Jan 19, 2024
Those peach bud candies are the Best. Southland had them available and at a wonderful price. Fast shipping too. Will order again very soon
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Tilly
Site Experience Feedback
Jan 15, 2024
Love these candles my husband is a smoker
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Drifter495
Site Experience Feedback
Dec 26, 2023
Nothing really. Everything went smoothly. Site is well put together and prices are great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cheryl
Post-Delivery Feedback
Jan 11, 2024
I have absolutely, No complaints, I have been ordering for years and NEVER had a problem, love the product!! Customer for life!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »