Southland Trade Reviews - 123 Reviews - 10.0/10
2022
Winner
Circle of
Excellence
6 years
Southland Trade Rating
Overall Satisfaction | 10.0 /10 |
---|---|
Would Shop Here Again | 10.0 /10 |
Likelihood to Recommend | 10.0 /10 |
Product Selection | 9.6 /10 |
Ease of Finding | 9.6 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 10.0 /10 |
On-Time Delivery | 10.0 /10 |
Satisfaction with Customer Support | 10.0 /10 |
10.0out of 10
Would Shop Here Again:
10.0out of 10
Likelihood To Recommend:
10.0out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 96% | 100% |
Neutral | 2% | 0% |
Negative | 2% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.6 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.6 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.7 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
7.1 out of 10
Variety of Shipping Options
Desired shipping options were available
7.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
10.0 out of 10
Order Tracking
Satisfaction with the ability to track the order
10.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
10.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
10.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
10.0 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Southland Trade
Showing 101 - 120 of 123
Cheryl
Post-Delivery Feedback
Jan 11, 2024
I have absolutely, No complaints, I have been ordering for years and NEVER had a problem, love the product!! Customer for life!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
penguinow
Site Experience Feedback
Dec 31, 2023
easy to use cost effective
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
penguinow
Post-Delivery Feedback
Jan 08, 2024
Ordered candles and they were perfect. Was able to get scent I wanted and everything was in stock. Highly recommended Southland. Plus cost was very reasonable.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Nana
Site Experience Feedback
Jan 07, 2024
Very easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jaimster007
Site Experience Feedback
Dec 25, 2023
So far so good! First time dealing with merchant
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jaimster007
Post-Delivery Feedback
Jan 07, 2024
Great 👍🏻
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: N/A
- Customer Support: 9
- Full ratings for this review »
Jean T
Site Experience Feedback
Dec 26, 2023
When I need "Smoke Eliminator Candles I ALWAYS purchase them from Southland Trade! There is a WIDE variety of candle scents. I usually purchase at least 6 Smoke Eliminator Candles at a time. I LOVE the scents and the candles last quite awhile, depending on how many hours you burn them at one time. I have compared Southland Trade's prices to the Tobacco Shops here in my area, and their prices are at least $2 to $3 more than he prices Southland Trade charges! I will ALWAYS purchase my Smoke Eliminator Candles from Southland Trade!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jean T
Post-Delivery Feedback
Jan 06, 2024
I ALWAYS purchase my "Smoke Eliminator Candles" from Southland Trade! Thy have a Wide variety of scents and the candles last quite a long time, depending on how many hours you burn them at one time. And Southland Trade has many other items that they sell! Check out their web site for ALL the items they sell! Southland Trade has the best prices, on-time delivery and Customer Service that I have found anywhere! I will ALWAYS purchase from Southland Trade!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
JokersAnonymous
Site Experience Feedback
Dec 25, 2023
It was fantastic. I found these candles, and instantly fell in love with the wonderful scent. The purchase was fast, and easy. Very satisfied.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Cleveland Kid
Post-Delivery Feedback
Jan 02, 2024
Excellent website. Excellent products.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
SteelCityGirl95
Post-Delivery Feedback
Jan 01, 2024
I bought the candles and room spray as a gift and they were well received! The scents are nice, strong enough to mask any smells but not overpowering. The room spray is also great and it seems like it will last a while. I will order again when my candles get too low to use. Also, the buying process was easy using the website and I received my products fairly quickly.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Becky
Site Experience Feedback
Dec 28, 2023
Good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Jimbo
Site Experience Feedback
Dec 26, 2023
It was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
sah
Post-Delivery Feedback
Dec 26, 2023
great product to order for your home
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
K
Post-Delivery Feedback
Dec 23, 2023
Southland is wonderful I have been going there for years & now I order from them online with great service & the products are package very good for shipping.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Susie
Post-Delivery Feedback
Dec 23, 2023
I love these dishcloths. In the past I had order two shipments of 120 to sell as a fun raiser for our Garden Club. Shawn is always a great help in my orders. I just ordered 120 more for personal Christmas gifts. They are “The Worlds BEST Dishcloths!”
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Brenda65
Site Experience Feedback
Nov 29, 2023
Best dishcloths ever!! Only ones I use!! I give them for gifts all the time!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Brenda65
Post-Delivery Feedback
Dec 21, 2023
These are the only dish cloths I will ever use!! I absolutely love them!!! I also love giving them as gifts!! Thank you!! Brenda Fehringer
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Sean
Post-Delivery Feedback
Dec 17, 2023
Love these candles!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Lesh
Site Experience Feedback
Dec 02, 2023
It was easy and fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lesh
Post-Delivery Feedback
Dec 16, 2023
I’ve been looking for this candy for a long time because my granny use to have it when I was growing up. I never knew where she got them from and I didn’t even know what they were called until now. I’m definitely going to order more 💜💜💜
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
3Bobs
Site Experience Feedback
Dec 16, 2023
Smooth transaction as always.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Barbara Jane
Post-Delivery Feedback
Dec 16, 2023
I have been ordering this 12 item box of candles for years. They smell wonderful. They burn nice, right down to the bottom of glass jar. I have given these candles as gifts.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 12, 2023
Easy online ordering. Website is user friendly.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Tina
Site Experience Feedback
Nov 24, 2023
So grateful to have found this product that I would gladly endure a poor website. That being said, I am also grateful that this isn’t the case. Your website was simple, easy and fast. From the bottom of my heart I thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tina
Post-Delivery Feedback
Dec 11, 2023
Needed this product and was grateful you carry it. Also told a family member who couldn’t find it about your website.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »