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Southland Trade Reviews - 123 Reviews - 10.0/10

Dec 3, 2024
Southland Trade is a top landmark destination for both locals and travelers to the OBX. They offer a full-service family restaurant, fast-bite snack bar featuring Carolina Bar-B-Que, an old-fashioned general store, and a artisan gift shop.
Circle of Excellence - Southland Trade

2022
Winner

Circle of
Excellence

6 years

Southland Trade Rating

Rating
Overall Satisfaction10.0 /10
Would Shop Here Again10.0 /10
Likelihood to Recommend10.0 /10
Product Selection9.6 /10
Ease of Finding9.6 /10
Checkout Satisfaction9.4 /10
Product Met Expectations10.0 /10
On-Time Delivery10.0 /10
Satisfaction with Customer Support10.0 /10
Overall Satisfaction:
 

10.0out of 10


Would Shop Here Again:

 

10.0out of 10


Likelihood To Recommend:

 

10.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

96%100%

Neutral

2%0%

Negative

2%0%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.6 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.7 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.4 out of 10

Shipping Charges

Satisfaction with shipping charges

7.1 out of 10

Variety of Shipping Options

Desired shipping options were available

7.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

10.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

10.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

10.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

10.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

10.0 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Southland Trade

Showing 101 - 120 of 123

Cheryl

Post-Delivery Feedback

Jan 11, 2024

I have absolutely, No complaints, I have been ordering for years and NEVER had a problem, love the product!! Customer for life!!

penguinow

Site Experience Feedback

Dec 31, 2023

easy to use cost effective


Post-Delivery Feedback

Jan 08, 2024

Ordered candles and they were perfect. Was able to get scent I wanted and everything was in stock. Highly recommended Southland. Plus cost was very reasonable.

Nana

Site Experience Feedback

Jan 07, 2024

Very easy to order

Jaimster007

Site Experience Feedback

Dec 25, 2023

So far so good! First time dealing with merchant


Post-Delivery Feedback

Jan 07, 2024

Great 👍🏻

Jean T

Site Experience Feedback

Dec 26, 2023

When I need "Smoke Eliminator Candles I ALWAYS purchase them from Southland Trade! There is a WIDE variety of candle scents. I usually purchase at least 6 Smoke Eliminator Candles at a time. I LOVE the scents and the candles last quite awhile, depending on how many hours you burn them at one time. I have compared Southland Trade's prices to the Tobacco Shops here in my area, and their prices are at least $2 to $3 more than he prices Southland Trade charges! I will ALWAYS purchase my Smoke Eliminator Candles from Southland Trade!!


Post-Delivery Feedback

Jan 06, 2024

I ALWAYS purchase my "Smoke Eliminator Candles" from Southland Trade! Thy have a Wide variety of scents and the candles last quite a long time, depending on how many hours you burn them at one time. And Southland Trade has many other items that they sell! Check out their web site for ALL the items they sell! Southland Trade has the best prices, on-time delivery and Customer Service that I have found anywhere! I will ALWAYS purchase from Southland Trade!

JokersAnonymous

Site Experience Feedback

Dec 25, 2023

It was fantastic. I found these candles, and instantly fell in love with the wonderful scent. The purchase was fast, and easy. Very satisfied.

Cleveland Kid

Post-Delivery Feedback

Jan 02, 2024

Excellent website. Excellent products.

SteelCityGirl95

Post-Delivery Feedback

Jan 01, 2024

I bought the candles and room spray as a gift and they were well received! The scents are nice, strong enough to mask any smells but not overpowering. The room spray is also great and it seems like it will last a while. I will order again when my candles get too low to use. Also, the buying process was easy using the website and I received my products fairly quickly.

Becky

Site Experience Feedback

Dec 28, 2023

Good

Jimbo

Site Experience Feedback

Dec 26, 2023

It was easy

sah

Post-Delivery Feedback

Dec 26, 2023

great product to order for your home

K

Post-Delivery Feedback

Dec 23, 2023

Southland is wonderful I have been going there for years & now I order from them online with great service & the products are package very good for shipping.

Susie

Post-Delivery Feedback

Dec 23, 2023

I love these dishcloths. In the past I had order two shipments of 120 to sell as a fun raiser for our Garden Club. Shawn is always a great help in my orders. I just ordered 120 more for personal Christmas gifts. They are “The Worlds BEST Dishcloths!”

Brenda65

Site Experience Feedback

Nov 29, 2023

Best dishcloths ever!! Only ones I use!! I give them for gifts all the time!!


Post-Delivery Feedback

Dec 21, 2023

These are the only dish cloths I will ever use!! I absolutely love them!!! I also love giving them as gifts!! Thank you!! Brenda Fehringer

Sean

Post-Delivery Feedback

Dec 17, 2023

Love these candles!

Lesh

Site Experience Feedback

Dec 02, 2023

It was easy and fast


Post-Delivery Feedback

Dec 16, 2023

I’ve been looking for this candy for a long time because my granny use to have it when I was growing up. I never knew where she got them from and I didn’t even know what they were called until now. I’m definitely going to order more 💜💜💜

3Bobs

Site Experience Feedback

Dec 16, 2023

Smooth transaction as always.

Barbara Jane

Post-Delivery Feedback

Dec 16, 2023

I have been ordering this 12 item box of candles for years. They smell wonderful. They burn nice, right down to the bottom of glass jar. I have given these candles as gifts.

Online Shopper

Post-Delivery Feedback

Dec 12, 2023

Easy online ordering. Website is user friendly.

Tina

Site Experience Feedback

Nov 24, 2023

So grateful to have found this product that I would gladly endure a poor website. That being said, I am also grateful that this isn’t the case. Your website was simple, easy and fast. From the bottom of my heart I thank you!


Post-Delivery Feedback

Dec 11, 2023

Needed this product and was grateful you carry it. Also told a family member who couldn’t find it about your website.