Home > Food & Drink > Southland Trade

Southland Trade Reviews - 134 Reviews - 10.0/10

Nov 24, 2024
Southland Trade is a top landmark destination for both locals and travelers to the OBX. They offer a full-service family restaurant, fast-bite snack bar featuring Carolina Bar-B-Que, an old-fashioned general store, and a artisan gift shop.
Circle of Excellence - Southland Trade

2022
Winner

Circle of
Excellence

6 years

Southland Trade Rating

Rating
Overall Satisfaction10.0 /10
Would Shop Here Again10.0 /10
Likelihood to Recommend10.0 /10
Product Selection9.6 /10
Ease of Finding9.7 /10
Checkout Satisfaction9.4 /10
Product Met Expectations10.0 /10
On-Time Delivery10.0 /10
Satisfaction with Customer Support10.0 /10
Overall Satisfaction:
 

10.0out of 10


Would Shop Here Again:

 

10.0out of 10


Likelihood To Recommend:

 

10.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

97%100%

Neutral

2%0%

Negative

2%0%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.7 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.8 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.4 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

10.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

10.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

10.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

10.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

10.0 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Southland Trade

Showing 41 - 60 of 134

Online Shopper

Post-Delivery Feedback

Jul 14, 2024

Family loved the product I had to order again.

CHcc

Site Experience Feedback

Jul 09, 2024

Good except options for shipping and amount. Wish this available on Amazon

Poodle Mom

Site Experience Feedback

Jun 22, 2024

Very easy ordering lots of scents to choose first time to order but I know I'll love them Thank You


Post-Delivery Feedback

Jul 09, 2024

Very happy with my purchase the candles have lots of scent and burn very even will be ordering more very good price

Avalove

Site Experience Feedback

Jul 04, 2024

I've been ordering candles from Southland Trade for years. My only problem with your candles is they would make wonderful gifts, however the label would imply I think their house stinks.

Pet grandmother

Site Experience Feedback

Jun 26, 2024

Great but waiting for shipping to see

DD

Site Experience Feedback

Jun 24, 2024

Simple and easy to use

EV

Site Experience Feedback

Jun 19, 2024

The site was very easy to find what you wanted. I’m an older person and it was easy for me. I also wanted to make such it was a good site not a scam.

Dee

Site Experience Feedback

Jun 15, 2024

friends from FL had us try some and it took a long time to find the same breaded… thank you

Whip

Site Experience Feedback

Jun 15, 2024

My first purchase went smooth, easy pick of products.

DBryant26

Site Experience Feedback

Jun 12, 2024

Googled “peach buds” and found them!

Kay

Site Experience Feedback

Jun 09, 2024

The site was very easy to use. I was able to find exactly what I was looking for within seconds! Checking out was a fast and easy process. Will be ordering again!

Online Shopper

Site Experience Feedback

May 21, 2024

Got my honeysuckle back, yay


Post-Delivery Feedback

Jun 04, 2024

They smell so good and make a big area smell. They burn even

Angyl

Site Experience Feedback

May 25, 2024

The website is very good but wish they sold 5 pounds of breading opposed to two.

Aliyah

Site Experience Feedback

May 31, 2024

I had a very easy checkout experience! I was able to find everything I needed quickly and efficiently. Very easy for anyone to order.

None

Site Experience Feedback

Apr 27, 2024

Easy to navigate and i have plenty selections to choose fromwere


Post-Delivery Feedback

May 18, 2024

I ordered candles. The ordering process was quick and easy and I received my order in a timely manner.

Online Shopper

Site Experience Feedback

May 08, 2024

The first time I submitted my order the website did it could not complete the request at this time. I waited a couple minutes and tried again and it worked.

Mary

Site Experience Feedback

May 02, 2024

First time using this site !

JC

Site Experience Feedback

Apr 19, 2024

Good

DBJ

Site Experience Feedback

Apr 14, 2024

I just wanted some candles and I didn't want to pay 20 bucks each for these cause that's what they sell for at the smoke shops.

Dirty Harry

Site Experience Feedback

Mar 29, 2024

Excellent internet ordering and products.