Southland Trade Reviews - 134 Reviews - 10.0/10
2022
Winner
Circle of
Excellence
6 years
Southland Trade Rating
Overall Satisfaction | 10.0 /10 |
---|---|
Would Shop Here Again | 10.0 /10 |
Likelihood to Recommend | 10.0 /10 |
Product Selection | 9.6 /10 |
Ease of Finding | 9.7 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 10.0 /10 |
On-Time Delivery | 10.0 /10 |
Satisfaction with Customer Support | 10.0 /10 |
10.0out of 10
Would Shop Here Again:
10.0out of 10
Likelihood To Recommend:
10.0out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 97% | 100% |
Neutral | 2% | 0% |
Negative | 2% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.7 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.6 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.8 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.1 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
10.0 out of 10
Order Tracking
Satisfaction with the ability to track the order
10.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
10.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
10.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
10.0 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Southland Trade
Showing 41 - 60 of 134
Online Shopper
Post-Delivery Feedback
Jul 14, 2024
Family loved the product I had to order again.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
CHcc
Site Experience Feedback
Jul 09, 2024
Good except options for shipping and amount. Wish this available on Amazon
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Poodle Mom
Site Experience Feedback
Jun 22, 2024
Very easy ordering lots of scents to choose first time to order but I know I'll love them Thank You
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Poodle Mom
Post-Delivery Feedback
Jul 09, 2024
Very happy with my purchase the candles have lots of scent and burn very even will be ordering more very good price
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Avalove
Site Experience Feedback
Jul 04, 2024
I've been ordering candles from Southland Trade for years. My only problem with your candles is they would make wonderful gifts, however the label would imply I think their house stinks.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pet grandmother
Site Experience Feedback
Jun 26, 2024
Great but waiting for shipping to see
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
DD
Site Experience Feedback
Jun 24, 2024
Simple and easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
EV
Site Experience Feedback
Jun 19, 2024
The site was very easy to find what you wanted. I’m an older person and it was easy for me. I also wanted to make such it was a good site not a scam.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Dee
Site Experience Feedback
Jun 15, 2024
friends from FL had us try some and it took a long time to find the same breaded… thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Whip
Site Experience Feedback
Jun 15, 2024
My first purchase went smooth, easy pick of products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DBryant26
Site Experience Feedback
Jun 12, 2024
Googled “peach buds” and found them!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kay
Site Experience Feedback
Jun 09, 2024
The site was very easy to use. I was able to find exactly what I was looking for within seconds! Checking out was a fast and easy process. Will be ordering again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 21, 2024
Got my honeysuckle back, yay
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jun 04, 2024
They smell so good and make a big area smell. They burn even
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Angyl
Site Experience Feedback
May 25, 2024
The website is very good but wish they sold 5 pounds of breading opposed to two.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Aliyah
Site Experience Feedback
May 31, 2024
I had a very easy checkout experience! I was able to find everything I needed quickly and efficiently. Very easy for anyone to order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
None
Site Experience Feedback
Apr 27, 2024
Easy to navigate and i have plenty selections to choose fromwere
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
None
Post-Delivery Feedback
May 18, 2024
I ordered candles. The ordering process was quick and easy and I received my order in a timely manner.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 08, 2024
The first time I submitted my order the website did it could not complete the request at this time. I waited a couple minutes and tried again and it worked.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mary
Site Experience Feedback
May 02, 2024
First time using this site !
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
- Full ratings for this review »
JC
Site Experience Feedback
Apr 19, 2024
Good
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
DBJ
Site Experience Feedback
Apr 14, 2024
I just wanted some candles and I didn't want to pay 20 bucks each for these cause that's what they sell for at the smoke shops.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Dirty Harry
Site Experience Feedback
Mar 29, 2024
Excellent internet ordering and products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »