Home > Food & Drink > Southland Trade

Southland Trade Reviews - 134 Reviews - 10.0/10

Nov 24, 2024
Southland Trade is a top landmark destination for both locals and travelers to the OBX. They offer a full-service family restaurant, fast-bite snack bar featuring Carolina Bar-B-Que, an old-fashioned general store, and a artisan gift shop.
Circle of Excellence - Southland Trade

2022
Winner

Circle of
Excellence

6 years

Southland Trade Rating

Rating
Overall Satisfaction10.0 /10
Would Shop Here Again10.0 /10
Likelihood to Recommend10.0 /10
Product Selection9.6 /10
Ease of Finding9.7 /10
Checkout Satisfaction9.4 /10
Product Met Expectations10.0 /10
On-Time Delivery10.0 /10
Satisfaction with Customer Support10.0 /10
Overall Satisfaction:
 

10.0out of 10


Would Shop Here Again:

 

10.0out of 10


Likelihood To Recommend:

 

10.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

97%100%

Neutral

2%0%

Negative

2%0%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.7 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.8 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.4 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

10.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

10.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

10.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

10.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

10.0 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Southland Trade

Showing 21 - 40 of 134

Online Shopper

Post-Delivery Feedback

Sep 28, 2024

I was looking for smoke order candles and Southland popped up so I decided to check it out they had some candles that I've never seen anywhere else like lemon haze and sour green apple just to name a couple and they have the most wonderful looking fudge the rocky road fudge it was so good if you have a real sweet tooth with the chocolate will do can't wait to buy some more and you got to try it out

Online Shopper

Site Experience Feedback

Sep 27, 2024

Anytime I want to order candles, this is the site I come to. Great deals

Online Shopper

Site Experience Feedback

Sep 25, 2024

Could be cheaper, but wonderful candles.

Amanda

Site Experience Feedback

Sep 22, 2024

This is the 2nd time I have ordered and this time I doubled my order because they have more scents available and they were so good the 1st time I ordered.

UESNYC

Site Experience Feedback

Sep 21, 2024

It would be great if I could just put 12 candles into a cart one at a time (vs the dropdown option) so I could choose while seeing the descriptions. You should consider adding that 🤓 other than that I love ordering through your site. Your prices are good, you deliver quickly and the candles always arrive in great condition. So thank you very much!

Pj

Site Experience Feedback

Aug 27, 2024

Our church has been ordering the dishcloths for years and your company has always been excellent


Post-Delivery Feedback

Sep 06, 2024

I have ordered this product for years and have always been satisfied

LTL KniTLR

Site Experience Feedback

Sep 05, 2024

It was fine. Interface can be updated for easier use, but nbd.

Majic mike

Site Experience Feedback

Sep 01, 2024

Love Southland I grew up in moyock

Leed

Site Experience Feedback

Aug 08, 2024

I thought shipping was high, but when over a barrel...

Online Shopper

Site Experience Feedback

Aug 15, 2024

Didn’t give an option to put my apartment number on adress for shipping info

BEST CANDLES MONEY CAN BUY 😁

Site Experience Feedback

Aug 15, 2024

I love this site 😁

Online Shopper

Site Experience Feedback

Aug 12, 2024

Happy

Online Shopper

Post-Delivery Feedback

Aug 10, 2024

Product well protected. Came quickly.

Amanda

Site Experience Feedback

Aug 03, 2024

This purchase was made very easy and I am excited to continue to make these purchases again.

PLT

Site Experience Feedback

Jul 24, 2024

Just wished that the more we buy, the more discounts


Post-Delivery Feedback

Aug 03, 2024

Southland Trade is my number 1 store fir me to order smoke elimination candles. They have all kind of scents which is so awesome! Been ordering candles from Southland Trade for several years now.

Ameh

Site Experience Feedback

Jul 08, 2024

Easy to use

Paul

Site Experience Feedback

Jul 13, 2024

Based off the shipping cost I would hope to receive it tomorrow.

Online Shopper

Site Experience Feedback

Jul 20, 2024

Have ordered before, it’s been a while

A customer forever

Site Experience Feedback

Jul 17, 2024

Overall it's a great company good customer service good prices good quality. It's where I go for all my candle needs. Never had a problem ordering never had a problem with my merchandise. I've ordered several things from the company dish class fudge yes fudge and it was delicious. I've even recommended the company to quite a few people.

Coby

Site Experience Feedback

Jul 16, 2024

First time ordering, hope it all goes well. The website is easy to navigate and I like the deals offered if purchasing more than one item. The shipping is a smidgen costly, just in comparison to other sites. Not too costly to deter my purchases, just an observation.