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Southland Trade Reviews - 134 Reviews - 10.0/10

Nov 24, 2024
Southland Trade is a top landmark destination for both locals and travelers to the OBX. They offer a full-service family restaurant, fast-bite snack bar featuring Carolina Bar-B-Que, an old-fashioned general store, and a artisan gift shop.
Circle of Excellence - Southland Trade

2022
Winner

Circle of
Excellence

6 years

Southland Trade Rating

Rating
Overall Satisfaction10.0 /10
Would Shop Here Again10.0 /10
Likelihood to Recommend10.0 /10
Product Selection9.6 /10
Ease of Finding9.7 /10
Checkout Satisfaction9.4 /10
Product Met Expectations10.0 /10
On-Time Delivery10.0 /10
Satisfaction with Customer Support10.0 /10
Overall Satisfaction:
 

10.0out of 10


Would Shop Here Again:

 

10.0out of 10


Likelihood To Recommend:

 

10.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

97%100%

Neutral

2%0%

Negative

2%0%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.7 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.8 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.4 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

10.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

10.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

10.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

10.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

10.0 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Southland Trade

Showing 1 - 20 of 134

Kk

Site Experience Feedback

Nov 21, 2024

It was cool

Me2U

Site Experience Feedback

Aug 29, 2024

All good

Laura

Site Experience Feedback

Nov 10, 2024

Great service and product!

Very good

Site Experience Feedback

Oct 05, 2024

Always responsive


Post-Delivery Feedback

Nov 10, 2024

Great products and services

Online Shopper

Site Experience Feedback

Nov 09, 2024

Easy and fast

LQ80

Site Experience Feedback

Nov 07, 2024

Great prices!!!

Online Shopper

Site Experience Feedback

Nov 01, 2024

I enjoyed looking at various items. The dish cloths are a winner and I like the variety of colors offered.

Moe

Site Experience Feedback

Oct 26, 2024

Good

Online Shopper

Site Experience Feedback

Oct 21, 2024

I thought it was a little pricey I would have ordered more

Online Shopper

Site Experience Feedback

Oct 20, 2024

Easy

Joewanna

Site Experience Feedback

Oct 15, 2024

Ok. Me and my boo was looking for some candles to cover up and certain most beautiful sweet smelling odor. ,(strictly for the folks who roll up in our crib). We love that sweet earthy smell. We spend a lot of time watching Cheech and Chong movies. (You feel what we be hitting). We love it. I mean it's the most beautiful stuff God put on this earth. I mean it man you can't ask for anything better. We also get tow up and watch Friday movies. You have no idea how much funnier things are when you are lit.I mean it's like wow. I'm so excited about the beautiful beautiful plant. And my candles too

Bert

Site Experience Feedback

Oct 14, 2024

Not at this time

Geegee

Site Experience Feedback

Oct 01, 2024

I have no problem with this site so easy to order


Post-Delivery Feedback

Oct 14, 2024

Great product delivered on time website seats to find product your looking for

Silk

Site Experience Feedback

Oct 13, 2024

No problems

Lis

Site Experience Feedback

Oct 11, 2024

Good website easy-to-use

MC

Site Experience Feedback

Sep 09, 2024

I appreciate the highlighted PSA stating you are in vacation and when I can expect to see some movent on my order. I wish some of the scents came with a description. Or did I miss that part? Other than that very easy to use and checkout was a breeze.

D'Ajed

Site Experience Feedback

Oct 04, 2024

Overall process was good. Shipping pricing seemed a little high though.

Elsy Morales

Site Experience Feedback

Oct 03, 2024

Found everything I needed

Lisa

Site Experience Feedback

Sep 27, 2024

Good experience


Post-Delivery Feedback

Oct 03, 2024

Having a southern background Southland never disappoints so I’m pleased with your products

Abbey

Site Experience Feedback

Sep 14, 2024

Very easy to use this site.