Southland Trade Reviews - 134 Reviews - 10.0/10
2022
Winner
Circle of
Excellence
6 years
Southland Trade Rating
Overall Satisfaction | 10.0 /10 |
---|---|
Would Shop Here Again | 10.0 /10 |
Likelihood to Recommend | 10.0 /10 |
Product Selection | 9.6 /10 |
Ease of Finding | 9.7 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 10.0 /10 |
On-Time Delivery | 10.0 /10 |
Satisfaction with Customer Support | 10.0 /10 |
10.0out of 10
Would Shop Here Again:
10.0out of 10
Likelihood To Recommend:
10.0out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 97% | 100% |
Neutral | 2% | 0% |
Negative | 2% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.7 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.6 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.8 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.1 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
10.0 out of 10
Order Tracking
Satisfaction with the ability to track the order
10.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
10.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
10.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
10.0 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Southland Trade
Showing 1 - 20 of 134
Kk
Site Experience Feedback
Nov 21, 2024
It was cool
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Me2U
Site Experience Feedback
Aug 29, 2024
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Laura
Site Experience Feedback
Nov 10, 2024
Great service and product!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Very good
Site Experience Feedback
Oct 05, 2024
Always responsive
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Very good
Post-Delivery Feedback
Nov 10, 2024
Great products and services
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 09, 2024
Easy and fast
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
LQ80
Site Experience Feedback
Nov 07, 2024
Great prices!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 01, 2024
I enjoyed looking at various items. The dish cloths are a winner and I like the variety of colors offered.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Moe
Site Experience Feedback
Oct 26, 2024
Good
- Overall Rating: N/A
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 21, 2024
I thought it was a little pricey I would have ordered more
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 20, 2024
Easy
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Joewanna
Site Experience Feedback
Oct 15, 2024
Ok. Me and my boo was looking for some candles to cover up and certain most beautiful sweet smelling odor. ,(strictly for the folks who roll up in our crib). We love that sweet earthy smell. We spend a lot of time watching Cheech and Chong movies. (You feel what we be hitting). We love it. I mean it's the most beautiful stuff God put on this earth. I mean it man you can't ask for anything better. We also get tow up and watch Friday movies. You have no idea how much funnier things are when you are lit.I mean it's like wow. I'm so excited about the beautiful beautiful plant. And my candles too
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bert
Site Experience Feedback
Oct 14, 2024
Not at this time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Geegee
Site Experience Feedback
Oct 01, 2024
I have no problem with this site so easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Geegee
Post-Delivery Feedback
Oct 14, 2024
Great product delivered on time website seats to find product your looking for
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Silk
Site Experience Feedback
Oct 13, 2024
No problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lis
Site Experience Feedback
Oct 11, 2024
Good website easy-to-use
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
MC
Site Experience Feedback
Sep 09, 2024
I appreciate the highlighted PSA stating you are in vacation and when I can expect to see some movent on my order. I wish some of the scents came with a description. Or did I miss that part? Other than that very easy to use and checkout was a breeze.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
D'Ajed
Site Experience Feedback
Oct 04, 2024
Overall process was good. Shipping pricing seemed a little high though.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Elsy Morales
Site Experience Feedback
Oct 03, 2024
Found everything I needed
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Lisa
Site Experience Feedback
Sep 27, 2024
Good experience
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Lisa
Post-Delivery Feedback
Oct 03, 2024
Having a southern background Southland never disappoints so I’m pleased with your products
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Abbey
Site Experience Feedback
Sep 14, 2024
Very easy to use this site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »