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Soap Goods Reviews - 234 Reviews - /10

Soapgoods is a source for quality soap-making supplies. Established in 2006, Soap Goods is a well-known, reasonable, and rational supplier to medium-sized businesses and individuals.

Soap Goods Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

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Would Shop Here Again:

 

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Likelihood To Recommend:

 

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Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Recent Reviews for Soap Goods

Showing 61 - 80 of 234

soapmaker

Site Experience Feedback

Aug 15, 2024

I was looking for palmarosa oil for soap making and couldn't find it at other sites I usually buy from. Found it here!

Danizim

Site Experience Feedback

Aug 11, 2024

This is my first purchase. There have been a lot of reviews. I am very glad that I found you.

Des

Site Experience Feedback

Aug 11, 2024

It was fine.

Em

Site Experience Feedback

Aug 07, 2024

The website design is a little lacking. It’s not very visually pleasing. Navigating it is a little bit of a challenge, but I have only done so on mobile. Perhaps it’s better on PC. I do like how there is plenty of information about the products I’m purchasing.

Keri

Site Experience Feedback

Aug 07, 2024

I was also looking to buy sodium cocoyl isethionate powder but couldn’t find any. Price is good and free shipping. I will buy again

The Moss House

Site Experience Feedback

Aug 03, 2024

All the purchase information was very easy to see upfront. The prices were very good compared to other sources I looked at. If the purchase comes in the promised 3 days I'll be making an entire baby pool full of oobleck for my forest school summer camp's sensory themed week.

Blu

Site Experience Feedback

Aug 02, 2024

its okay shipping really expensive

Bobaily

Site Experience Feedback

Aug 01, 2024

I love the website, it’s easy to navigate, you guys have everything I am looking for and then some. At the best prices I could find!

Bubbles in Pennsylvania

Site Experience Feedback

Jul 30, 2024

Experience was good

v65babe

Site Experience Feedback

Jul 30, 2024

Need to offer free shipping options especially on orders over $50.

dmcmaster

Site Experience Feedback

Jul 29, 2024

Was looking for an Ag product and you had it for a very reasonable price

StraightJacket Acres

Site Experience Feedback

Jul 28, 2024

The prices are great and shipping charges are reasonable! Love this place!

Trina

Site Experience Feedback

Jul 26, 2024

I love this site and the scents

Kat

Site Experience Feedback

Jul 26, 2024

1st time order. Very user friendly site.

Texas Rose

Site Experience Feedback

Jul 25, 2024

I have purchased from Soap Goods for several years. Their customer service is excellent and I always hear from the delivery trucking company prior to delivery for scheduling.

J

Site Experience Feedback

Jul 23, 2024

Great experience with website!

PIA

Site Experience Feedback

Jul 21, 2024

Most of the goods (fragrants) on sale were out of stock. I guess I should be quick in my order next time around.

Online Shopper

Site Experience Feedback

Jul 21, 2024

Easy to use

Haley

Site Experience Feedback

Jul 17, 2024

Make it easier to find scent in the search bar

Jody

Site Experience Feedback

Jul 17, 2024

I find it easy to navigate