Soap Goods Reviews - 234 Reviews - /10
Soap Goods Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
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Would Shop Here Again:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
Not yet rated
Design of Site
Satisfaction with the look and design of the site
Not yet rated
Satisfaction With Checkout
Satisfaction with the checkout process
Not yet rated
Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for Soap Goods
Showing 21 - 40 of 234
L
Site Experience Feedback
Oct 11, 2024
Good
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Crystal
Site Experience Feedback
Oct 11, 2024
Very user friendly to search for products and a great selection. I have ordered from this company before and delivery was fast!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
YaYa
Site Experience Feedback
Oct 09, 2024
Awesome Experience Always!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lanae's Beauty
Site Experience Feedback
Oct 07, 2024
Great products, reasonable price, fast shipping,
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Noah
Site Experience Feedback
Oct 01, 2024
Great price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LOLO
Site Experience Feedback
Sep 28, 2024
great
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Lene
Site Experience Feedback
Sep 26, 2024
I really liked how easy it was to use the shop and how cheap the products were. I didn't like the shipping cost and found online somewhere that at your store it's free shipping on orders of 40 lbs or more but I did not receive free shipping for some reason.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
R
Site Experience Feedback
Sep 26, 2024
All good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Elle
Site Experience Feedback
Sep 26, 2024
I've been a customer for almost 10 years and love the quality of all their products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nova
Site Experience Feedback
Sep 24, 2024
Easy to navigated, I like the variety of butters, and essential oils. I'll be back soon.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ray
Site Experience Feedback
Sep 21, 2024
False error code the first time I entered my credit card information. Apparently, your site does not recognize middle initials or suffixes for cardholder name.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Myke
Site Experience Feedback
Sep 18, 2024
I was looking for a specific scent and you were the only company that carried it. While I was on your site I decided to purchase some others, prices are really good and I’m sure I will be a repeat customer
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bantydee
Site Experience Feedback
Sep 16, 2024
Overall it was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ej
Site Experience Feedback
Sep 16, 2024
I shop with SoapGoods all the time the quality is always the same, website is easy to navigate, and I always get my orders quickly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
meancat
Site Experience Feedback
Sep 12, 2024
It was easy to find what I was looking for and the price was OK
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Craftlady
Site Experience Feedback
Sep 11, 2024
Too many questions in survey.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
YaYa
Site Experience Feedback
Sep 10, 2024
Soap Goods always have what I need and my products are delivered in a timely manner.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Altnature
Site Experience Feedback
Sep 09, 2024
I had a complaint and it was handled very quickly. I am always pleased with the service from this business. I have a specialty recipe that may not work when manufacturers make changes to their products. That is not the fault of the seller as we have used the brand before without such difficulty.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
coupon codes
Site Experience Feedback
Sep 08, 2024
The website is very user friendly an I am always pleased with the variety that i can find. Even some of the hard to find natural items are always represented here. I wish there was more of a coupon code option they have a points system but the amount you have to order would be a lot more than the $500 or so I am ordering to be effective.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Yay found what i needed
Site Experience Feedback
Sep 08, 2024
I needed to find citric acid to dye fiber..raw wool ..that why I was looking for a good price .and I found your web site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »