Home > Health & Beauty > Soap Goods

Soap Goods Reviews - 234 Reviews - /10

Soapgoods is a source for quality soap-making supplies. Established in 2006, Soap Goods is a well-known, reasonable, and rational supplier to medium-sized businesses and individuals.

Soap Goods Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

Not yet rated

Clarity of Product Information

How clear and understandable was the product information

Not yet rated

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

Not yet rated

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

Not yet rated

Shipping Charges

Satisfaction with shipping charges

Not yet rated

Variety of Shipping Options

Desired shipping options were available

Not yet rated

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

Not yet rated

Order Tracking

Satisfaction with the ability to track the order

Not yet rated

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

Not yet rated

Customer Support

Satisfaction with assisted or self-service help

Not yet rated

Product Availability

How easily were you able to find the product you were looking for

Not yet rated

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Soap Goods

Showing 21 - 40 of 234

L

Site Experience Feedback

Oct 11, 2024

Good

Crystal

Site Experience Feedback

Oct 11, 2024

Very user friendly to search for products and a great selection. I have ordered from this company before and delivery was fast!

YaYa

Site Experience Feedback

Oct 09, 2024

Awesome Experience Always!

Lanae's Beauty

Site Experience Feedback

Oct 07, 2024

Great products, reasonable price, fast shipping,

Noah

Site Experience Feedback

Oct 01, 2024

Great price

LOLO

Site Experience Feedback

Sep 28, 2024

great

Lene

Site Experience Feedback

Sep 26, 2024

I really liked how easy it was to use the shop and how cheap the products were. I didn't like the shipping cost and found online somewhere that at your store it's free shipping on orders of 40 lbs or more but I did not receive free shipping for some reason.

R

Site Experience Feedback

Sep 26, 2024

All good!

Elle

Site Experience Feedback

Sep 26, 2024

I've been a customer for almost 10 years and love the quality of all their products.

Nova

Site Experience Feedback

Sep 24, 2024

Easy to navigated, I like the variety of butters, and essential oils. I'll be back soon.

Ray

Site Experience Feedback

Sep 21, 2024

False error code the first time I entered my credit card information. Apparently, your site does not recognize middle initials or suffixes for cardholder name.

Myke

Site Experience Feedback

Sep 18, 2024

I was looking for a specific scent and you were the only company that carried it. While I was on your site I decided to purchase some others, prices are really good and I’m sure I will be a repeat customer

Bantydee

Site Experience Feedback

Sep 16, 2024

Overall it was good

Ej

Site Experience Feedback

Sep 16, 2024

I shop with SoapGoods all the time the quality is always the same, website is easy to navigate, and I always get my orders quickly.

meancat

Site Experience Feedback

Sep 12, 2024

It was easy to find what I was looking for and the price was OK

Craftlady

Site Experience Feedback

Sep 11, 2024

Too many questions in survey.

YaYa

Site Experience Feedback

Sep 10, 2024

Soap Goods always have what I need and my products are delivered in a timely manner.

Altnature

Site Experience Feedback

Sep 09, 2024

I had a complaint and it was handled very quickly. I am always pleased with the service from this business. I have a specialty recipe that may not work when manufacturers make changes to their products. That is not the fault of the seller as we have used the brand before without such difficulty.

coupon codes

Site Experience Feedback

Sep 08, 2024

The website is very user friendly an I am always pleased with the variety that i can find. Even some of the hard to find natural items are always represented here. I wish there was more of a coupon code option they have a points system but the amount you have to order would be a lot more than the $500 or so I am ordering to be effective.

Yay found what i needed

Site Experience Feedback

Sep 08, 2024

I needed to find citric acid to dye fiber..raw wool ..that why I was looking for a good price .and I found your web site.