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Soap Goods Reviews - 235 Reviews - /10

Soapgoods is a source for quality soap-making supplies. Established in 2006, Soap Goods is a well-known, reasonable, and rational supplier to medium-sized businesses and individuals.

Soap Goods Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

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Would Shop Here Again:

 

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Likelihood To Recommend:

 

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Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Recent Reviews for Soap Goods

Showing 101 - 120 of 235

Badaxesoap

Site Experience Feedback

Jun 24, 2024

Well established as the best prices for bulk oil products

Bre

Site Experience Feedback

Jun 23, 2024

Needs to add USPS ground advantage as a shipping option to lower shipping cost. USPS priority is an option but not the more cost effective ground shipping? Why? Shipping too high for too small amount of product for West Coast buyers. Price of product seems fair as long as it good. I’d be a consistent repeat buyer if shipping was more reasonable.

YaYa

Site Experience Feedback

Jun 22, 2024

The website was easy to navigate through as always.

Laura

Site Experience Feedback

Jun 22, 2024

I've been using SoapGoods for many years and have never been disappointed in the product, service, or shipping speed.

LTS

Site Experience Feedback

Jun 20, 2024

Everything was fine

Jaye

Site Experience Feedback

Jun 20, 2024

My interaction was smooth and easy

Online Shopper

Site Experience Feedback

Jun 19, 2024

it's been convienant to use the pick up option

Online Shopper

Site Experience Feedback

Jun 18, 2024

Great

Carol

Site Experience Feedback

Jun 18, 2024

I was excited to see the molds I wanted on sale at a great price. Not as excited when the shipping was going to be more than the product charges.

PJ

Site Experience Feedback

Jun 17, 2024

The website is easy to follow and all products are clearly marked for size/quantity and price.

k2

Site Experience Feedback

Jun 16, 2024

I wish there were more reviews because it's a challenge to buy scents that you can't smell

KC

Site Experience Feedback

Jun 16, 2024

So far so good, just want to see shipping costs and timetable

Online Shopper

Site Experience Feedback

Jun 13, 2024

Easy, clean website

lynnkat

Site Experience Feedback

Jun 11, 2024

They are an awesome seller. Very responsive and helped me out in a jam last year! I highly recommend them.

Peggy H

Site Experience Feedback

Jun 11, 2024

Ordering and finding products is very easy. They offer fast shipping and our orders are shipped without costs, which is wonderful for I order ingredients for our distillery. I always check Soapgoods first if I am looking for ingredients, for I know I will get the best price and great shipping

dlr

Site Experience Feedback

Jun 06, 2024

IT was fine

Jason

Site Experience Feedback

Jun 04, 2024

Good prices. Seamless purchase and delivery

MISSY

Site Experience Feedback

Jun 04, 2024

WEBSITE WAS VERY EASY TO NAVIGATE. NO PROBLEMS.

SimplyMakingIt

Site Experience Feedback

Jun 04, 2024

I have only good things to say about SoapGoods! Shipping is on lightning fast and well packaged, the website is very informative, customer service is perfection, and the selection and pricing is amazing.

Berry

Site Experience Feedback

Jun 02, 2024

My go-to for soap supplies