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Soap Goods Reviews - 234 Reviews - /10

Soapgoods is a source for quality soap-making supplies. Established in 2006, Soap Goods is a well-known, reasonable, and rational supplier to medium-sized businesses and individuals.

Soap Goods Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

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Would Shop Here Again:

 

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Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Recent Reviews for Soap Goods

Showing 81 - 100 of 234

Ariel

Site Experience Feedback

Jul 14, 2024

Super convenient, lots of information, shipping prices pretty high to Hawaii

Lanae's Beauty

Site Experience Feedback

Jul 14, 2024

Everything is always great and the price is amazing compared to other vendors

Soap Queen

Site Experience Feedback

Jul 12, 2024

Great website. No problems finding what I needed.

Online Shopper

Site Experience Feedback

Jul 10, 2024

Love your prices and options. Sometimes shipping is wonky. Site works great on the phone not so great on my computer.

Jessica Ren Reyes

Site Experience Feedback

Jul 08, 2024

Excellent experience

Alice

Site Experience Feedback

Jul 07, 2024

Found what I needed quickly and check out was a breeze!

Jerland48

Site Experience Feedback

Jul 06, 2024

It was easy to navigate and find my product quick.

Judy

Site Experience Feedback

Jul 04, 2024

I usually always have a good experience shopping at Soapgoods. I have used this site for over 8 years, teaching soap making to seniors and kids! The order today will be used for a summer camp STEM project stressing chemistry.

Odd timing

Site Experience Feedback

Jul 03, 2024

This is my first order, the order button came before the review button, asking me to pay before I even knew how much... I can not review this product until I receive it...send survey then :)

Pixie

Site Experience Feedback

Jul 01, 2024

Had some trouble with checkout.

ben

Site Experience Feedback

Jun 29, 2024

good experience

gmaw1920

Site Experience Feedback

Jun 28, 2024

Customer service is awesome - a real person actually answers your questions VERY QUICKLY

Wilmmy

Site Experience Feedback

Jun 28, 2024

I was looking for Dimethicone 1000cs and SoapGoods came up when I googled it. I had never purchased from the company before and decided to try it. I thought the website was easy to navigate. I wish you carried more items for skincare formulations.

Online Shopper

Site Experience Feedback

Jun 26, 2024

Love the ease of the site and convenience of pickup.

Dewdrop

Site Experience Feedback

Jun 26, 2024

I love the website

KB

Site Experience Feedback

Jun 25, 2024

My experience was great. I am familiar with the website and product selection was easy.

Badaxesoap

Site Experience Feedback

Jun 24, 2024

Well established as the best prices for bulk oil products

Bre

Site Experience Feedback

Jun 23, 2024

Needs to add USPS ground advantage as a shipping option to lower shipping cost. USPS priority is an option but not the more cost effective ground shipping? Why? Shipping too high for too small amount of product for West Coast buyers. Price of product seems fair as long as it good. I’d be a consistent repeat buyer if shipping was more reasonable.

YaYa

Site Experience Feedback

Jun 22, 2024

The website was easy to navigate through as always.

Laura

Site Experience Feedback

Jun 22, 2024

I've been using SoapGoods for many years and have never been disappointed in the product, service, or shipping speed.