Soap Goods Reviews - 234 Reviews - /10
Soap Goods Rating
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
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Would Shop Here Again:
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Likelihood To Recommend:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
Not yet rated
Design of Site
Satisfaction with the look and design of the site
Not yet rated
Satisfaction With Checkout
Satisfaction with the checkout process
Not yet rated
Product Selection
Satisfaction with the breadth of products available on the site
Not yet rated
Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
Not yet rated
Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for Soap Goods
Showing 81 - 100 of 234
Ariel
Site Experience Feedback
Jul 14, 2024
Super convenient, lots of information, shipping prices pretty high to Hawaii
- Overall Rating: 8
- Would Shop Here Again: 4
- Likelihood To Recommend: 9
- Full ratings for this review »
Lanae's Beauty
Site Experience Feedback
Jul 14, 2024
Everything is always great and the price is amazing compared to other vendors
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Soap Queen
Site Experience Feedback
Jul 12, 2024
Great website. No problems finding what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 10, 2024
Love your prices and options. Sometimes shipping is wonky. Site works great on the phone not so great on my computer.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jessica Ren Reyes
Site Experience Feedback
Jul 08, 2024
Excellent experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Alice
Site Experience Feedback
Jul 07, 2024
Found what I needed quickly and check out was a breeze!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jerland48
Site Experience Feedback
Jul 06, 2024
It was easy to navigate and find my product quick.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Judy
Site Experience Feedback
Jul 04, 2024
I usually always have a good experience shopping at Soapgoods. I have used this site for over 8 years, teaching soap making to seniors and kids! The order today will be used for a summer camp STEM project stressing chemistry.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Odd timing
Site Experience Feedback
Jul 03, 2024
This is my first order, the order button came before the review button, asking me to pay before I even knew how much... I can not review this product until I receive it...send survey then :)
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Pixie
Site Experience Feedback
Jul 01, 2024
Had some trouble with checkout.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
ben
Site Experience Feedback
Jun 29, 2024
good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
gmaw1920
Site Experience Feedback
Jun 28, 2024
Customer service is awesome - a real person actually answers your questions VERY QUICKLY
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Wilmmy
Site Experience Feedback
Jun 28, 2024
I was looking for Dimethicone 1000cs and SoapGoods came up when I googled it. I had never purchased from the company before and decided to try it. I thought the website was easy to navigate. I wish you carried more items for skincare formulations.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 26, 2024
Love the ease of the site and convenience of pickup.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dewdrop
Site Experience Feedback
Jun 26, 2024
I love the website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KB
Site Experience Feedback
Jun 25, 2024
My experience was great. I am familiar with the website and product selection was easy.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Badaxesoap
Site Experience Feedback
Jun 24, 2024
Well established as the best prices for bulk oil products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Bre
Site Experience Feedback
Jun 23, 2024
Needs to add USPS ground advantage as a shipping option to lower shipping cost. USPS priority is an option but not the more cost effective ground shipping? Why? Shipping too high for too small amount of product for West Coast buyers. Price of product seems fair as long as it good. I’d be a consistent repeat buyer if shipping was more reasonable.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
YaYa
Site Experience Feedback
Jun 22, 2024
The website was easy to navigate through as always.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Laura
Site Experience Feedback
Jun 22, 2024
I've been using SoapGoods for many years and have never been disappointed in the product, service, or shipping speed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »