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Soap Goods Reviews - 234 Reviews - /10

Soapgoods is a source for quality soap-making supplies. Established in 2006, Soap Goods is a well-known, reasonable, and rational supplier to medium-sized businesses and individuals.

Soap Goods Rating

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Product SelectionNot yet rated
Ease of FindingNot yet rated
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Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
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Overall Satisfaction:
 

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Would Shop Here Again:

 

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Likelihood To Recommend:

 

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Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Recent Reviews for Soap Goods

Showing 41 - 60 of 234

Online Shopper

Site Experience Feedback

Sep 04, 2024

Smooth and easy.

Necie

Site Experience Feedback

Sep 04, 2024

I loved how easy it was to place my order. It was seamless. Perfect experience. I would highly recommend this site to all my friends and family. The price was the best I have found anywhere.

DixieFirefly

Site Experience Feedback

Aug 29, 2024

Super easy to explore. I am using the citric acid first for home cleaning. However, knowing the artsy side of me, I will be exploring your website much deeper for fizzes and more to create and make into gifts! Super exciting this is indeed!

Dino Dave

Site Experience Feedback

Aug 28, 2024

Overall, my experience was good. The website is much easier to manage on a computer. I had a hard time selecting the products I needed when trying to place an order on my mobile phone.

Melody Jane

Site Experience Feedback

Aug 28, 2024

Website is good. I found things easily and descriptions and reviews of products were helpful. The website is visually pleasing...colorful photos led me to explore other products besides those I was looking for.

Pammy

Site Experience Feedback

Aug 26, 2024

Some prices are higher on the containers versus other suppliers that I use but I think that the fragrance oils are moderately priced.

Marisa

Site Experience Feedback

Aug 25, 2024

I really appreciate the free shipping products

Online Shopper

Site Experience Feedback

Aug 25, 2024

easy to find what you have and prices are comparable

Emma

Site Experience Feedback

Aug 25, 2024

Great product! Fast shipping!!!

Gabby

Site Experience Feedback

Aug 24, 2024

Shipping is expensive but you always have good sales on micas and fragrance I use to be able to buy more but prices are cheaper on butters elsewhere I wish you had batch dyes as well

Na

Site Experience Feedback

Aug 24, 2024

Wish you have Apple Pay option

Kaamiell

Site Experience Feedback

Aug 22, 2024

Love the variety of items, excellent products.

no

Site Experience Feedback

Aug 22, 2024

not buy

steph

Site Experience Feedback

Aug 21, 2024

always fast shipping and good service

zi

Site Experience Feedback

Aug 21, 2024

product was affordable

Nito

Site Experience Feedback

Aug 21, 2024

Satisfy with the purchase

Wes

Site Experience Feedback

Aug 18, 2024

My experience with the so good website was very simple and straightforward. The product that I needed had a good quantity and price with low shipping charge. It’s very ideal.

Leslie713

Site Experience Feedback

Aug 17, 2024

Found SoapGoods while searching for best price on zinc oxide powder. Was pleased to find it at a reasonable price. Shipping is a little high if you're placing a small order.

torii

Site Experience Feedback

Aug 17, 2024

everything went well and smoothly.

dlr

Site Experience Feedback

Aug 16, 2024

I like shopping with Soap Goods, but, the shipping costs make me hesitate at times. Like my last purchase. I use pirate ship to ship ups and usps as it saves my customers shipping costs. I feel companies should spend more time investigating their shipping costs and how to save customers money.