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Allure Flooring Customer Reviews

Allure Flooring holds a 9.2/10 overall rating and 166 verified post-delivery reviews on Bizrate.

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Most Current Certification:
Aug 1, 2026

Allure Flooring Rating

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Post-Delivery Feedback - 166 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

8.7out of 10

Likelihood To Recommend:

9.8out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

87%93%
Neutral rating icon

Neutral

4%0%
Negative rating icon

Negative

9%7%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.8 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 158 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

9.1out of 10

Likelihood To Recommend:

9.3out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

81%71%
Neutral rating icon

Neutral

15%29%
Negative rating icon

Negative

4%0%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.7 out of 10

Design of Site

Satisfaction with the look and design of the site

9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.7 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.5 out of 10

Shipping Charges

Satisfaction with shipping charges

7.6 out of 10

Variety of Shipping Options

Desired shipping options were available

6.9 out of 10

Recent Reviews for Allure Flooring

Showing 1 - 50 of 324

  • PompeyB

    Site Experience Feedback

    Jul 29, 2026

    Overall happy but would be better if company could include better calculator for flooring that allows you to add to cart.

    • Overall Rating: 9
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Jessa

    Post-Delivery Feedback

    Jul 29, 2026

    I think the design options for this flooring are unique and as a general contractor I recommend it to clients whenever they are looking for LVT. I used it in my own home as well and love it.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • RBart14

    Post-Delivery Feedback

    Jul 28, 2026

    I love this flooring so much! It is unique and absolutely beautiful.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Sarah

    Post-Delivery Feedback

    Jul 27, 2026

    Tile is absolutely beautiful

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 27, 2026

    I liked the materials of construction, but the size of the "terrazzo" pieces was larger than I expected. Also, the background color was more of a beige and not as light as I had hoped, so that the sample looked like it needed to be cleaned. I would recommend Allure to friends who are looking for flooring, it seemed like a good, durable product.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 23, 2026

    So I’m looking for terrazzo. I ordered samples and they just don’t look like what I’m trying to find. The splotches are too big!

    • Overall Rating: 6
    • Would Shop Here Again: 6
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Sweetpea

    Post-Delivery Feedback

    Jul 22, 2026

    I have been very impressed with the customer service staff answering all my questions for the best selection. The samples and products came quickly and were packaged efficiently with no damage. The tracking info was timely and helpful. The Terrazzo pattern has a retro design perfect for my vintage kitchen while appearing fresh and modern. I am also pleased with the non-plastic, non- shiny look and how it feels under my bare feet. And lastly, the price was affordable.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Nossos

    Site Experience Feedback

    Jul 20, 2026

    Everything was very clear and user friendly. I would have liked more shipping options, or free shipping for purchases lower than $1,900 (or something similar).

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 19, 2026

    I love the samples that I ordered but I think the terrazzo is a bit too busy for my space. Still considering it though

    • Overall Rating: N/A
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Bel

    Site Experience Feedback

    Jul 19, 2026

    Pretty easy, I liked the free shipping on sample

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jul 16, 2026

    I ordered a sample. It was smooth.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Hettie

    Post-Delivery Feedback

    Jul 10, 2026

    Love the flooring. Will definitely purchase.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Peacock

    Post-Delivery Feedback

    Jul 9, 2026

    Selections not available elsewhere. Incredibly fast shipping.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Carrie Anne

    Post-Delivery Feedback

    Jul 9, 2026

    I ordered a sample and it came way sooner than expected. The quality is great. A very nice matte finish. In fact, I had it with me at a flooring store and they asked where I got it because they want to carry it and have never seen anything like it.

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 8
    Full ratings for this review »
  • Avi J

    Site Experience Feedback

    Jul 7, 2026

    I hope the shipping goes smoothly.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Bozo

    Site Experience Feedback

    Jul 6, 2026

    had a bad experience ordering, I wouold ad something into the cart then it would disappeaar

    • Overall Rating: 9
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Mouse

    Post-Delivery Feedback

    Jul 2, 2026

    The color of the floor is not what is advertised online. I bought the Ultimate Honeydew Terrazo flooring which is shown to have bright colors but when I opened the package the colors are much more muted. It’s like someone boosted the vibrancy in the online photos to make the flooring more appealing. I would not have bought the flooring if I knew this is how it was going to look. I was so excited about this floor and I’m just so bummed out now. What am I supposed to do? Do I return it? Or do I just install it and be unhappy? This is going in my art studio, which is my business, and I literally can’t work in there without the floor installed so I’m forced to decide to live with it or go through another 2-3 weeks where I can’t work in my studio until new floor arrives. I feel deceived.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Morgan

    Site Experience Feedback

    Jul 2, 2026

    website is easy to navigate, more reviews with photos and a description of which color flooring (specifically looking at terrazzo styles) are pictured in reviews would be helpful

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • lookingforretro

    Post-Delivery Feedback

    Jun 30, 2026

    ordered samples of flooring and was not thrilled how it looked in person compared to online. Take extra step and get the samples

    • Overall Rating: 7
    • Would Shop Here Again: 4
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Daddio

    Site Experience Feedback

    Jun 30, 2026

    I was offered a 10% discount on visiting the website and then at checkout there was no way to claim it.

    • Overall Rating: 3
    • Would Shop Here Again: 3
    • Likelihood To Recommend: 3
    Full ratings for this review »
  • Justine

    Post-Delivery Feedback

    Jun 29, 2026

    From placing the order to delivery, everything went well. Can’t wait to get the flooring installed.

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Nan

    Post-Delivery Feedback

    Jun 28, 2026

    Flooring is very nice looking, seems super durable and waterproof, perfect for a kitchen or bathroom. Looks great against my maple cabinets and next to my hickory living room floors. Would recommend!

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 27, 2026

    I have not installed the flooring yet, but do like the look of it.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • none

    Site Experience Feedback

    Jun 27, 2026

    it is hard to tell the undertones of the tile, so need to order samples

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • TM

    Site Experience Feedback

    Jun 26, 2026

    I love the ease of the allure website! Ordered four samples for $8, which is a steal! Can't wait for them to come in. Shipping and product information was very clear.

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 26, 2026

    Have not received product so difficult to rate it

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • NANANA

    Site Experience Feedback

    Jun 25, 2026

    NA

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • MrH

    Site Experience Feedback

    Jun 25, 2026

    Great!

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • NanaFlan

    Post-Delivery Feedback

    Jun 25, 2026

    Love the terrazzo flooring. Colors are perfect for a bathroom at an old Adirondack Camp we inherited. Goes well with the pine paneling. Hoping to use another color in a second bathroom remodel. Feels very cushiony underfootwhich is what we wanted.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • DonT

    Post-Delivery Feedback

    Jun 23, 2026

    I ordered samples to select the ultimate flooring. Looks very good.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: 3
    Full ratings for this review »
  • No

    Site Experience Feedback

    Jun 22, 2026

    Na

    • Overall Rating: 6
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • Mic

    Site Experience Feedback

    Jun 22, 2026

    Ordered sample but not sure what style. Not shown on order

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • xiel

    Post-Delivery Feedback

    Jun 22, 2026

    We ordered the terrazzo sweet peach tile for a renovation project and liked it so much we decided to do another section of the house and ordered more! It was out of stock so i contacted customer service and they gave me the date it should arrive back in stock and then I got an email when it was available.Great customer service and great product.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 19, 2026

    I ordered samples of the terrazzo brown colored flooring. Now normally I love your flooring, but these colors just looked like a dirty garage floor. The others that had some brown looked like blotches of blood. I do love the earl grey. Please study real terrazzo .

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • C

    Post-Delivery Feedback

    Jun 17, 2026

    The product is great. The delivery was timely. Getting in touch with customer service was extremely difficult. Instructions that were given on the website were confusing. Instructions given on the phone referred to the confusing website. I couldn’t find a live chat of any kind. I managed to get through by picking one of the phone menu options, even though that option had nothing to do with my question, and explaining my question to the person who answered the phone and was able to give me an email address to use.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 3
    Full ratings for this review »
  • Lzrry0045

    Post-Delivery Feedback

    Jun 17, 2026

    Good experience. Will order from Allure when project is ready .

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Coachrump

    Post-Delivery Feedback

    Jun 16, 2026

    I was extremely pleased with how well the tiles were packaged, everything was done to make sure the tiles arrived undamaged and ready to use.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • LAW

    Post-Delivery Feedback

    Jun 12, 2026

    My Flooring has yet to be installed. I await impatiently. It's terrazzo.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • New floor

    Post-Delivery Feedback

    Jun 12, 2026

    The floor is beautiful and just as I thought it would be. Delivery was quick. Contacting customer service was extremely difficult. I called the toll-free number on the website. I received an automated message referring me back to the website for a live chat. There was no option for live chat on the website that I could find. Finally I called back the toll-free number and made a selection and talked to someone in any department. That person helped me, but I should not have had to call and search the website numerous times only to call again and in desperation select an option that I wasn’t interested in just to get my help.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 5
    Full ratings for this review »
  • Brent

    Post-Delivery Feedback

    Jun 9, 2026

    We ordered samples and will order flooring based on one of them very soon.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Coachrump

    Site Experience Feedback

    Jun 6, 2026

    Website is easy to navigate, has a lot of information about the product and plenty of photos that show what the product would look like in many different rooms.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • XieL

    Site Experience Feedback

    Jun 1, 2026

    The experience on the website was good. It was easy to find the product I was looking for. It was harder to figure out how much flooring I needed to buy every time I put in a square footage it told me zero boxes. So that may be something you want to fix.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Larry

    Site Experience Feedback

    Jun 1, 2026

    Ordered samples. Easy process.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • AM

    Post-Delivery Feedback

    May 31, 2026

    I would recommend Allure flooring to anyone looking for terrazzo style flooring that can be easily installed. The flooring samples I received were large enough to get a really good idea of the finished product. The product is sturdy. Allure is the only place I have found that offers LVT in a pattern other than wood grain, and I've searched everywhere!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • MAK

    Post-Delivery Feedback

    May 30, 2026

    I just ordered a sample because I wanted to see the colors in real time/light Overall, I'm sure I'll like the product in my bathroom and laundry room.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Great Modern Look

    Post-Delivery Feedback

    May 30, 2026

    Wood plank flooring is too common. This is just what we were looking for. It makes our bathroom look completely different. I emailed to ask how long delivery takes and got an answer the same day. Very satisfied.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Leen

    Site Experience Feedback

    May 28, 2026

    Allure flooring was a simple company to work with and a great product.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Moesker

    Site Experience Feedback

    May 27, 2026

    Samples for flooring needed

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • MUM

    Site Experience Feedback

    May 26, 2026

    Website was very easy to use/navigate.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • gloribird

    Site Experience Feedback

    May 25, 2026

    It was great. I am happy with the website, ease of use, searching and checkout.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
Allure Flooring Customer Reviews | Verified Customer Reviews at Bizrate Surveys