Skip to main content

Allure Flooring Reviews - 148 Post-Delivery Reviews - 9/10

Allure Flooring logo
Certified
Most Current Certification:
Jun 15, 2026

Allure Flooring Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Trust & Authority

No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!

Learn more about reviews
Post-Delivery Feedback - 148 Reviews

Overall Satisfaction:

9out of 10

Would Shop Here Again:

8.4out of 10

Likelihood To Recommend:

8.9out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

84%90%
Neutral rating icon

Neutral

4%0%
Negative rating icon

Negative

12%10%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.8 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 151 Reviews

Overall Satisfaction:

9.4out of 10

Would Shop Here Again:

9out of 10

Likelihood To Recommend:

9.3out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

87%100%
Neutral rating icon

Neutral

10%0%
Negative rating icon

Negative

3%0%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.7 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.4 out of 10

Shipping Charges

Satisfaction with shipping charges

8.4 out of 10

Variety of Shipping Options

Desired shipping options were available

7.4 out of 10

Recent Reviews for Allure Flooring

Showing 1 - 50 of 299

  • LAW

    Post-Delivery Feedback

    Jun 12, 2026

    My Flooring has yet to be installed. I await impatiently. It's terrazzo.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • New floor

    Post-Delivery Feedback

    Jun 12, 2026

    The floor is beautiful and just as I thought it would be. Delivery was quick. Contacting customer service was extremely difficult. I called the toll-free number on the website. I received an automated message referring me back to the website for a live chat. There was no option for live chat on the website that I could find. Finally I called back the toll-free number and made a selection and talked to someone in any department. That person helped me, but I should not have had to call and search the website numerous times only to call again and in desperation select an option that I wasn’t interested in just to get my help.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 5
    Full ratings for this review »
  • Brent

    Post-Delivery Feedback

    Jun 9, 2026

    We ordered samples and will order flooring based on one of them very soon.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Coachrump

    Site Experience Feedback

    Jun 6, 2026

    Website is easy to navigate, has a lot of information about the product and plenty of photos that show what the product would look like in many different rooms.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • XieL

    Site Experience Feedback

    Jun 1, 2026

    The experience on the website was good. It was easy to find the product I was looking for. It was harder to figure out how much flooring I needed to buy every time I put in a square footage it told me zero boxes. So that may be something you want to fix.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Larry

    Site Experience Feedback

    Jun 1, 2026

    Ordered samples. Easy process.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • AM

    Post-Delivery Feedback

    May 31, 2026

    I would recommend Allure flooring to anyone looking for terrazzo style flooring that can be easily installed. The flooring samples I received were large enough to get a really good idea of the finished product. The product is sturdy. Allure is the only place I have found that offers LVT in a pattern other than wood grain, and I've searched everywhere!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • MAK

    Post-Delivery Feedback

    May 30, 2026

    I just ordered a sample because I wanted to see the colors in real time/light Overall, I'm sure I'll like the product in my bathroom and laundry room.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Great Modern Look

    Post-Delivery Feedback

    May 30, 2026

    Wood plank flooring is too common. This is just what we were looking for. It makes our bathroom look completely different. I emailed to ask how long delivery takes and got an answer the same day. Very satisfied.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Leen

    Site Experience Feedback

    May 28, 2026

    Allure flooring was a simple company to work with and a great product.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Moesker

    Site Experience Feedback

    May 27, 2026

    Samples for flooring needed

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • MUM

    Site Experience Feedback

    May 26, 2026

    Website was very easy to use/navigate.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • gloribird

    Site Experience Feedback

    May 25, 2026

    It was great. I am happy with the website, ease of use, searching and checkout.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 22, 2026

    I simply ordered samples of your terrazzo tiles. Sadly, they didn't meet my expectations. The chips are too large for my taste.

    • Overall Rating: 5
    • Would Shop Here Again: 5
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 21, 2026

    Love the floors

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    May 19, 2026

    Good

    • Overall Rating: 9
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    May 16, 2026

    Easy to use. Easy checkout. Easy to find items. Limited terrazzo options

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Betty121

    Post-Delivery Feedback

    May 14, 2026

    I am looking for terrazzo tile to put on my stairs for my MCM home. I found this product during a web search and loved the Honeydew tile so I ordered a sample. Wow, it looks almost nothing like the picture on the website! I emailed customer support in case I received the wrong sample and attached a pic of what I received vs. the pic on the website and was told that's why they suggest ordering a sample. I AM glad I ordered a sample because its super obvious that this company is using a cheap contractor to print the tiles. What I wanted was what I saw on the website -- a whitish background with orange and turquoise splatches. Instead I received a sample that had a more beige background and brown splatches (I don't mean to be rude, but it looked like poop smears and my contractor working on my stairs laughed so hard when he saw this sample!). What's with the bait and switch? I was so turned off by this experience that I didn't even bother getting samples of the some other tiles that may have worked.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 8
    • Customer Support: 2
    Full ratings for this review »
  • Do not use, for your info only

    Post-Delivery Feedback

    May 12, 2026

    Product is not installed yet, waiting for help. Chose product for bathroom in rental house. Did not want wood because I have different wood floors could not match either one with another wood. 1920 home and wanted to keep with the old flooring found under layers of replacements over the years. Here is hoping product stands up to traffic snd easy for renters to take care of. Due to my age I am getting property ready to sell. Next project is updating my personal home to also sale. Once the current project done I will be looking for flooring for my home

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Autumn

    Site Experience Feedback

    May 11, 2026

    Thanks!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • MA

    Site Experience Feedback

    May 11, 2026

    Excellent

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Good experience + love sample options

    Site Experience Feedback

    May 10, 2026

    Good site. Payment page is a little wonky. Loved the samples we got. Wish there were fast shipping options!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Cindy

    Site Experience Feedback

    May 9, 2026

    We did order 3 samples to consider your flooring, believing they were free, but ended up being charged. However, we like the flooring so has just purchased for our bathroom.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    May 9, 2026

    Easy to find what I wanted, and was able to order samples before purchasing.

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 8, 2026

    I myself do not care for the so called floating floorings. I mistakenly thought this was like a glue down vinyl. I also prefer a terrazzo that has smaller and more numerous chips.

    • Overall Rating: 10
    • Would Shop Here Again: 5
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Lisa

    Post-Delivery Feedback

    May 7, 2026

    Love the product. The vinyl floor said it was delivered but it was delivered to a freight company not my house. I tracked down the freight company and someone cancelled delivery of my order on the scheduled day. I know it wasn’t me! I rescheduled the freight delivery the next day. The floor is beautiful.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 7
    • Customer Support: 8
    Full ratings for this review »
  • Bud

    Post-Delivery Feedback

    May 7, 2026

    No comment.

    • Overall Rating: 10
    • Would Shop Here Again: 5
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Tod

    Site Experience Feedback

    May 6, 2026

    no issues

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Happy customer

    Post-Delivery Feedback

    May 4, 2026

    I bought Terazo type vinyl plank flooring samples. We are in the process of remodeling the master bath. I am very pleased with the sample sizes, it is much easier to make a decision with this size.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Katie's Kitchen

    Site Experience Feedback

    May 4, 2026

    Our first experience purchasing flooring on line & it was easy. First step of our kitchen remodel! Love the terrazzo ! The samples were very helpful.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 3, 2026

    Trying to return a sample No Response so far.. It's been weeks,

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 8
    • Customer Support: 1
    Full ratings for this review »
  • Allie

    Site Experience Feedback

    May 3, 2026

    Shipping was not explicit prior to purchase. Different amounts of purchase implicate shipping. Did not like.

    • Overall Rating: 7
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Nicole

    Post-Delivery Feedback

    May 2, 2026

    Great product

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 2, 2026

    The flooring did not look like the photos online - the background color was very off. I will need to return it. There are other products by Allure that I think would work for me but unsure due to the color issue. Next time I should order a sample. Allure has such good reputation that I did not order a sample this time. The product itself looks good quality. It was shipped beautifully and quickly which we really appreciated

    • Overall Rating: 1
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • CH

    Site Experience Feedback

    May 2, 2026

    Great website. Wish the color options were available under each of the picked color so you can still quickly see it in another color

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 2, 2026

    Allure's terrazzo flooring provides that MCM feel with the ease of vinyl plank installation and durability.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Petef

    Post-Delivery Feedback

    May 1, 2026

    Be extremely careful and order samples. Pictures and descriptions are misleading. I have installed many floors and this companies pictures and descriptions are inconsistent. I ordered samples and the products received were nothing like my expectations. Buyer beware

    • Overall Rating: 4
    • Would Shop Here Again: 3
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: 3
    Full ratings for this review »
  • Andrew

    Site Experience Feedback

    May 1, 2026

    Site was very easy to navigate, find the product, color options, and order samples.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • First time customer

    Site Experience Feedback

    Apr 30, 2026

    Felt a little clunky to navigate backwards on the site. But I was able to go back to my previous web screen so it was fine.

    • Overall Rating: 10
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Apr 30, 2026

    Great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • MDP7740

    Post-Delivery Feedback

    Apr 30, 2026

    First, the quality is excellent independently of the pricing. It has a solid, durable finish with the choice of shade and grain pattern I was looking for. The price for the flooring is very reasonable, making it a product I will purchase again to install in several rooms of my house. This has been such a good find!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Fifi

    Site Experience Feedback

    Apr 28, 2026

    Easy to order samples. I look forward to seeing them.

    • Overall Rating: 10
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • Cv

    Site Experience Feedback

    Apr 26, 2026

    Fast shipping and quality of the floor is amazing

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Apr 25, 2026

    I only ordered samples for a project in the future.

    • Overall Rating: 10
    • Would Shop Here Again: 7
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Denise

    Post-Delivery Feedback

    Apr 25, 2026

    I ordered samples and they came quickly and clearly labeled.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Sure

    Post-Delivery Feedback

    Apr 25, 2026

    After I tried the first batch of allure flooring to see if I liked it, and if it was good, the same product was not on the website when I went back to look! Allure was not very reliably responsive on email and I didn’t have much hope for calling because when I did that before the lady just didn’t seem to know what she was talking about, not helpful; and I had no time to spare. Allure almost made me miss getting more of the flooring because they took about 24 hours to respond to an email. Then when they did respond, they said go look on the website, which means they didn’t read or ignored what I said, because I told them that I already looked on the website. Then they sent a link to the product that wasn’t updated. So then I had to send another email and wait another 24 hours or so and by that time 1/3 of the stock they said they had in the first email was gone. So I had no choice but to only get what was left. Very nervewracking. I may have to try to find another product that nearly matches or coordinates to use as a border around this because I could not get enough for the last three spaces in my home.Then they don’t do what they say and let you sign for your delivery so you can make sure it’s right and okay AND that they put it somewhere best. I had orange flags, signs saying HERE and ESTES SHIPPING, put ALLURE HERE, arrows pointing, etc. etc. and they ignored them and set down the boxes mere feet from where I needed them. I’m very glad it’s over to deal with it and I have some flooring to continue putting in adjacent rooms to the first 440 square feet. The product is decent and looks fantastic. Hope they start making more unique offerings bc wood look plastic is been there, done that.

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 6
    Full ratings for this review »
  • james

    Post-Delivery Feedback

    Apr 22, 2026

    website navigation was great and shipping was extremely fast . I would absolutely recommend allure.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Pleasant Valley Sunday

    Post-Delivery Feedback

    Apr 20, 2026

    I knew that I wanted to use LVP with a maple look and I liked the color offered by Allure. I ordered samples and the plank really impressed me with regard to thickness, looks, and price. I ordered 600 square feet and was not disappointed. Delivery was quick and efficient. Installation wasn't as easy as I anticipated due to the quality and weight of the flooring but it looks awesome. I am delighted.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • JJury

    Site Experience Feedback

    Apr 16, 2026

    One of the best priced flooring websites and unique choice nobody else carried.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Samples back in stock

    Site Experience Feedback

    Apr 16, 2026

    Return to site from initial exposure in FB last month..The FREE samples I wanted were out of stock, so that was disappointing. This time, I decided to pay the $2 each because this product is the closest I’ve found to my project vision.

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 8
    Full ratings for this review »