Allure Flooring Customer Reviews

JB

Sep 2, 2026

I purchase the Allure Ultima Honeydew Terrazzo Look 22mil Rigid Core Luxury Vinyl for my kitchen / bathroom project. The tiling is unique and for me a perfect fit in my home. Customer service representatives were awesome when answering my pre-purchase questions which enabled me to purchase this product with confidence.

Online Shopper

Sep 2, 2026

Good variety of flooring, quality was also good. I wish the company had people that are able to help with what amount of flooring we would need, the cost and shipping costs. The agents I spoke with were unable to do that, and referred me to the website. I’m sure that’s the company policy. The agents were extremely patient and professional. Overall, a positive experience.

Online Shopper

Aug 31, 2026

Too many f’in ?s

Online Shopper

Aug 31, 2026

Website leads one to believe we are buying a 12" tile, and we are BUT it is a HALF of a 12 inch tile. I bought two of each tile to give me a larger example as I need visual ideas. I wrote to customer service and never heard back...if I find this flooring elsewhere thats where I will buy from

Online Shopper

Aug 29, 2026

I ordered a sample and plan on ordering for our sunroom floor soon. I would buy now if it was on sale.

Jake

Aug 29, 2026

Great alternative to what the big box stores stock or carry. Wanted something a little different - the Concrete Terrazzo Look flooring fit the bill for us! Quality looks top notch h. The shipping packaging protected the product well.

Still thinking

Aug 28, 2026

Samples were great. Considering ordering the terrazzo plank but the shipping costs are high, so I'm a bit reluctant to move forward with the purchase. I wouldn't expect free shipping but $230 is a big chunk. Basically, people who purchase one small room are subsidizing larger orders that get free shipping.

B

Aug 27, 2026

Tracking number assigned to two different customers. Created confusion and doubt if the order would actually arrive. It did, but not a clean process

Timmy

Aug 27, 2026

Loved the samples I ordered.

Marc

Aug 26, 2026

The shopping experience was fine. When I called to ask about style choices the customer service reps didn't seem to be knowledgeable about what color options where available. When I placed the order the tracking information told me that the shipment was already delivered and signed for by "UMOMMA" - (Your Momma?) but that might be a Fed Ex thing and not related to Allure.I had no idea when to expect the shipment because the tracking just said it was already delivered every time I checked.

Ish

Aug 25, 2026

Good

Online Shopper

Aug 25, 2026

I don't feel like doing that, but I did want to share the following. When packing the order for delivery they should place non-slip paper between the boxes. The allure boxes are very slippery and when they were being delivered they nearly slipped off of the pallet, even though they had plastic wrap around them. They individual boxes are also heavy which made it dangerous to try to stop them from slipping off.

Jepsen

Aug 25, 2026

Was talking to a friend

T

Aug 23, 2026

I see that you are offering people other than contractors the same 20%. That is disappointing as I thought that contractors received a better price. I wish that was the case that I got a better discount as I am a repeat customer.

Michigan Modest MCM

Aug 23, 2026

Happy to see some terrazzo look options. My sister and I both requested samples the same week without knowing at all the other was looking at terrazzo style! Now deciding if I want terrazzo look and in which rooms.

No thank you

Aug 20, 2026

Samples

Hnl

Aug 19, 2026

I just ordered samples from allure flooring and they arrived very quickly. They were very nice samples, they didn’t smell like plastic, in fact, they smell like coconut and if we do click and lock, I will definitely order from this company. We are leaning towards actual tile, but this flooring was so nice and the company was so lovely that I am definitely considering it. I accidentally answered NA on the very first question when I meant to answer 10. I didn’t realize NA the last selection, I thought it was 10. You might want to consider changing the way your survey is set up. It’s very easy to accidentally put, not applicable, when you mean to rate it at the highest one. Thank you

Q

Aug 18, 2026

I love the terrazzo floor tiles! They're so hard to find in stores which is weird because they're so cute!

IceCreamCaboose

Aug 18, 2026

It was great easy to find what I want and super easy to order. Can’t speak on the product yet since I haven’t received it.

Online Shopper

Aug 14, 2026

Surprised at size of samples, it was good

Online Shopper

Aug 14, 2026

Easy and fast to order from, I Ike that I can get 4 samples without paying for shipping!

JBalc

Aug 14, 2026

I felt that the website was easy to use, and the pictures of their products look really great. You can see that thought and design were taken into consideration.

Rory

Aug 12, 2026

Great website! Great product

SK

Aug 12, 2026

The flooring choices are nice. Tracking was confusing as I received a delivered notification when my shipment was delivered to the delivery partner but not me. I had no tracking afterwards. Customer service just advised to call the shipping partner. The flooring looks excellent, I’m excited to install.

Online Shopper

Aug 12, 2026

Ordered samples

polkangur

Aug 10, 2026

Great website, easy use! Looking forward to receiving the tiles!

Fred

Aug 8, 2026

Wouldliketoaveawaytolookatsamplesnexttoeacoter

Online Shopper

Aug 5, 2026

Ordered sample and I am pleased with the quality.. Will be deciding on color and plan to order flooring in the near future.

Katy C.

Aug 3, 2026

Very pleased with how our new floors turned out! Great selection of unique products. Shipping was fast and the Allure website kept me mostly informed of when to expect my delivery. The floor was very easy to install. My only “ding” would be that they need to change the instruction sheet included with the terrazzo tiles. Some of the information which was geared toward wood-look planks did not apply to tile. I had done a ton of research on the company’s website and the instruction sheet contradicts that info.

Cattywoman2515

Aug 2, 2026

We called regarding measuring for our flooring. The representative was kind, knowledgeable and very sweet. It was pleasant experience speaking with her.

AConk

Aug 2, 2026

I found this flooring on FB and wanted for my house and was finally ready to order. So I came back to the website and placed the order.

Stubey

Aug 1, 2026

I couldn't be happier with the website usability and how the product is presented. Far better than most in the category. I found it made finding my selection easier.

R

Aug 1, 2026

Easy to order samples.

PompeyB

Jul 29, 2026

Overall happy but would be better if company could include better calculator for flooring that allows you to add to cart.

Jessa

Jul 29, 2026

I think the design options for this flooring are unique and as a general contractor I recommend it to clients whenever they are looking for LVT. I used it in my own home as well and love it.

RBart14

Jul 28, 2026

I love this flooring so much! It is unique and absolutely beautiful.

Sarah

Jul 27, 2026

Tile is absolutely beautiful

Online Shopper

Jul 27, 2026

I liked the materials of construction, but the size of the "terrazzo" pieces was larger than I expected. Also, the background color was more of a beige and not as light as I had hoped, so that the sample looked like it needed to be cleaned. I would recommend Allure to friends who are looking for flooring, it seemed like a good, durable product.

Online Shopper

Jul 23, 2026

So I’m looking for terrazzo. I ordered samples and they just don’t look like what I’m trying to find. The splotches are too big!

Sweetpea

Jul 22, 2026

I have been very impressed with the customer service staff answering all my questions for the best selection. The samples and products came quickly and were packaged efficiently with no damage. The tracking info was timely and helpful. The Terrazzo pattern has a retro design perfect for my vintage kitchen while appearing fresh and modern. I am also pleased with the non-plastic, non- shiny look and how it feels under my bare feet. And lastly, the price was affordable.

Nossos

Jul 20, 2026

Everything was very clear and user friendly. I would have liked more shipping options, or free shipping for purchases lower than $1,900 (or something similar).

Online Shopper

Jul 19, 2026

I love the samples that I ordered but I think the terrazzo is a bit too busy for my space. Still considering it though

Bel

Jul 19, 2026

Pretty easy, I liked the free shipping on sample

Online Shopper

Jul 16, 2026

I ordered a sample. It was smooth.

Hettie

Jul 10, 2026

Love the flooring. Will definitely purchase.

Peacock

Jul 9, 2026

Selections not available elsewhere. Incredibly fast shipping.

Carrie Anne

Jul 9, 2026

I ordered a sample and it came way sooner than expected. The quality is great. A very nice matte finish. In fact, I had it with me at a flooring store and they asked where I got it because they want to carry it and have never seen anything like it.

Avi J

Jul 7, 2026

I hope the shipping goes smoothly.

Bozo

Jul 6, 2026

had a bad experience ordering, I wouold ad something into the cart then it would disappeaar

Mouse

Jul 2, 2026

The color of the floor is not what is advertised online. I bought the Ultimate Honeydew Terrazo flooring which is shown to have bright colors but when I opened the package the colors are much more muted. It’s like someone boosted the vibrancy in the online photos to make the flooring more appealing. I would not have bought the flooring if I knew this is how it was going to look. I was so excited about this floor and I’m just so bummed out now. What am I supposed to do? Do I return it? Or do I just install it and be unhappy? This is going in my art studio, which is my business, and I literally can’t work in there without the floor installed so I’m forced to decide to live with it or go through another 2-3 weeks where I can’t work in my studio until new floor arrives. I feel deceived.