ShoeMall Reviews - 9,446 Review - 9.2/10

Nov 27, 2024
ShoeMall is the top online source for men's, women's, boys', and girls' footwear. Whether your tastes run toward glittering stilettos or classic, comfortable walking shoes, and whether your needs vary from tough steel-toe work boots to the latest trends in street shoes, ShoeMall has exactly what you're looking for, and maybe even a few things you haven't thought of yet.

ShoeMall Rating

Rating
Overall Satisfaction9.2 /10
Would Shop Here Again9.2 /10
Likelihood to Recommend9.3 /10
Product Selection9.2 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.6 /10
Product Met Expectations9.1 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support9.2 /10
Overall Satisfaction:
 

9.2out of 10


Would Shop Here Again:

 

9.2out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%86%

Neutral

11%11%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.5 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.1 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.2 out of 10

Returns Process

Satisfaction with the returns process

7.8 out of 10

Recent Reviews for ShoeMall

Showing 501 - 520 of 9,446

Susan

Site Experience Feedback

Oct 08, 2024

experience very good today


Post-Delivery Feedback

Nov 15, 2024

Good company, excellent delivery and easy ordering.

JayGee

Site Experience Feedback

Nov 07, 2024

Great pictures, good selection of boots, comparable prices


Post-Delivery Feedback

Nov 15, 2024

Show Mall has a really good selection of shoes and sneakers. They prices are reasonable, too. Check it out.

Online Shopper

Site Experience Feedback

Nov 15, 2024

Great experience

Grammy

Site Experience Feedback

Nov 15, 2024

With the economy, nice to be able to get good quality merchandise for a reasonable amount.

casa

Site Experience Feedback

Nov 14, 2024

Best price I could find with free shipping.

"JJ"

Site Experience Feedback

Nov 14, 2024

Very good..easy to navigate..

Jeepman

Site Experience Feedback

Nov 14, 2024

Great, shopping experience, will most likely shop here again.

Ross

Site Experience Feedback

Nov 14, 2024

Checkout was super easy! Couldn't ask for better! I was really impressed!

Margaret

Site Experience Feedback

Nov 14, 2024

The website is quick and easy to navigate, David Tate shoes and other brands in extra wide size, overall it was a good experience.

StabilitySue

Site Experience Feedback

Nov 14, 2024

Ordering on website went smoothly. I hope the shoes will be authentic and arrive as promised in 5-7 business days.

Angie

Site Experience Feedback

Nov 14, 2024

Great experience

Online Shopper

Site Experience Feedback

Nov 14, 2024

Easy to use good Prices

Online Shopper

Site Experience Feedback

Nov 14, 2024

WORKED JUST FIME

Online Shopper

Site Experience Feedback

Nov 14, 2024

Easy to order

Online Shopper

Site Experience Feedback

Nov 14, 2024

Overall good

Buttercup9

Site Experience Feedback

Nov 14, 2024

Had a great experience buying some shoes for my dad although they were a bit too big on him I had to return them. I recently made a new purchase in a different color (black) which is the color he preferred. I am glad I was able to find them in stock and for the right size with the same price I purchased the first ones. Overall, the online store is amazing with many options!

Fred

Site Experience Feedback

Nov 14, 2024

Good easy to buy

Yo

Site Experience Feedback

Nov 14, 2024

It was a lot cheaper and quicker to order from this site. A friend recommended to get my favorite shoes here and I hope it works out !

rere

Site Experience Feedback

Nov 14, 2024

Was surprised it was so easy and found a product that I liked that I was looking for very easy to check out

Rai

Site Experience Feedback

Nov 14, 2024

Check out process was pretty smooth