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Santa Cruz Biotechnology, Inc. Reviews - 1,066 Review - 9.5/10

Dec 3, 2024
Santa Cruz Biotechnology is a developer of biological products for medical research, and is one of the world's largest suppliers of antibodies. The company was founded in 1991 by Dr. John Stephenson and his wife Brenda Stephenson in Santa Cruz, California.

Santa Cruz Biotechnology, Inc. Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.5 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.6 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.5 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%83%

Neutral

10%10%

Negative

3%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.5 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Santa Cruz Biotechnology, Inc.

Showing 81 - 100 of 1,066

Texas Trader

Site Experience Feedback

Oct 27, 2024

Easy to navigate and competitive price.

Best of everything!

Post-Delivery Feedback

Oct 27, 2024

Ultra Cruz has the best products, customer service is outstanding, and the best sponsors anywhere! We just came from Stock Horse of Texas world show....so appreciated the bottles of shampoo and conditioner at all the wash racks and all of the Ultra Cruz prizes! We will always support this business!

Online Shopper

Site Experience Feedback

Oct 25, 2024

Satisfactory

Redneck

Post-Delivery Feedback

Oct 24, 2024

I needed a joint supplement for my horse and found you online. It’s seems to be a good product but haven’t been feeding it long enough to know how well it works . Ordering and delivery met expectations. We will see!

Cherie

Site Experience Feedback

Oct 23, 2024

Excellent

sweetgoats

Post-Delivery Feedback

Oct 22, 2024

Santa Cruz has just what I need for my animals

Sarah

Post-Delivery Feedback

Oct 21, 2024

Excellent site to purchase this particular dewormer at a great price

Online Shopper

Post-Delivery Feedback

Oct 21, 2024

The product is as described and seems high quality. It is a supplement that will take time to start working so I can't say yet if it is effective.

Online Shopper

Site Experience Feedback

Oct 21, 2024

It was smooth and good experience.

Barb

Site Experience Feedback

Oct 15, 2024

Was great


Post-Delivery Feedback

Oct 21, 2024

Was a smooth transaction

Heartpaws7

Post-Delivery Feedback

Oct 20, 2024

Need to try Santa Cruz products. Comparably priced and products deliver the results. Quick to ship. My mare looks awesome at 21 years of age and I have no plans of changing her to anything else.

Dana

Post-Delivery Feedback

Oct 20, 2024

This is a quality product in an appropriate size container for the best price around

Srnorthbay

Site Experience Feedback

Oct 02, 2024

We purchase compounds for replications


Post-Delivery Feedback

Oct 20, 2024

Very good specimens

Maddie

Site Experience Feedback

Oct 20, 2024

It was good easy fast and efficient

Michele S

Site Experience Feedback

Oct 18, 2024

It was hard to review the order details without going back through each section line by line. A more detailed summary would be great.

Madan

Site Experience Feedback

Oct 18, 2024

My overall experience was excellent, and I have no complaints about my order

Online Shopper

Site Experience Feedback

Oct 14, 2024

good

JDADFARMS

Site Experience Feedback

Oct 09, 2024

They had what I needed for the best price


Post-Delivery Feedback

Oct 17, 2024

They got some good deals, I got some other stuff to other and I'm going to get it for them.

Ruben jane

Site Experience Feedback

Oct 16, 2024

Love your products and prices!

AntibodyGEEK

Post-Delivery Feedback

Oct 16, 2024

Because there's variability in product for every vendor for antibodies, some of the antibodies I purchase from SCBT work better than others, mostly for western blots. However, 90% of the time I am very satified with my antibody purchases from SCBT, which is more than I can say from any other vendor. Also, I very much appreciate your more affordable prices and excellent, excellent service than most other vendors. The rapidly delivery of my purchases is always greatly appreciated.