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Santa Cruz Biotechnology, Inc. Reviews - 1,063 Review - 9.5/10

Dec 3, 2024
Santa Cruz Biotechnology is a developer of biological products for medical research, and is one of the world's largest suppliers of antibodies. The company was founded in 1991 by Dr. John Stephenson and his wife Brenda Stephenson in Santa Cruz, California.

Santa Cruz Biotechnology, Inc. Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.6 /10
Likelihood to Recommend9.5 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.6 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.6out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

88%83%

Neutral

9%10%

Negative

3%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.5 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Santa Cruz Biotechnology, Inc.

Showing 121 - 140 of 1,063

TRAV

Site Experience Feedback

Oct 06, 2024

Very happy with the website.

Twist

Site Experience Feedback

Oct 06, 2024

Easy to use. Not a fan of email verification to sign up.

Lindy

Site Experience Feedback

Oct 06, 2024

One stop shop for just about everything we need for our ranch !

5 dog troop

Site Experience Feedback

Oct 06, 2024

Website was very easy to navigate and purchasing was easy.

Looking forward to trying a Natural supplement

Site Experience Feedback

Sep 13, 2024

After reading reviews for the Skin & Allergy supplement, I have hope that it will help our gelding with his sweet itch scratching & rubbing.

Online Shopper

Site Experience Feedback

Oct 05, 2024

Great

Cnm

Site Experience Feedback

Oct 04, 2024

Everything has been good. I have found and received all of the things I've need for my ranch. If a vaccine that I couldn't find anywhere else

Online Shopper

Site Experience Feedback

Oct 04, 2024

It was easy found what I was looking for pretty quick.

Online Shopper

Site Experience Feedback

Oct 04, 2024

Worked

Online Shopper

Post-Delivery Feedback

Oct 04, 2024

Very satisfied.

Online Shopper

Post-Delivery Feedback

Oct 04, 2024

Q

AJ

Post-Delivery Feedback

Oct 03, 2024

Great service. Fast delivery.

Rees Ranch

Site Experience Feedback

Oct 03, 2024

Always good, great products, very good customer service

Jerry

Site Experience Feedback

Sep 24, 2024

Shipping details were not as clear as I would like it to have been.


Post-Delivery Feedback

Oct 02, 2024

Cost,availability and fast/ free delivery was key in making my decision to buy. Thx

NUCLEOLAB SAS

Site Experience Feedback

Oct 01, 2024

Excellent products; Prices According at product; time delivery is just for requires

Honey

Site Experience Feedback

Sep 30, 2024

Didn’t have any problems to order what I needed

Shekiira

Site Experience Feedback

Sep 30, 2024

Good

TOVENAAR

Post-Delivery Feedback

Sep 29, 2024

PRODUCTS ARE GREAT PURITY AND VERY COST EFFECTIVE

gypsyryder83

Site Experience Feedback

Sep 18, 2024

love how easy it is to order. however there was no front line plus for dog in the larger dog size.


Post-Delivery Feedback

Sep 29, 2024

Always have the best quality of products that work

John

Site Experience Feedback

Sep 28, 2024

Beautifully designed web site.